4/10 Poor
Marianna K.
25 April 2025
Liked: Check-in, communication, location
Disliked: Cleanliness
Somewhat disappointing
Although it was a good place to stay, a number of issues detracted from our holiday which we had to rectify before commencing our stay. It took us about an hour to make things right. These are:i) Lack of cleanliness in a place that's professionally cleaned - the outdoor table, chairs and windowsills were very dusty, a buildup over a considerable period of time, not just in between guests. The windows also looked like they hadn't been cleaned for some time. There were food scraps and dirt/dust under the cushions of the lounge, it looked obvious that the professional cleaners hadn't looked under the cushions for a while.ii) Lack of any pantry space for 7 people. There was no pantry space to speak of. We used the boxes we transported the food in, making it a bit inconvenient.iii) Lack of wardrobe space because of a baby highchair, baby gate, portable cot, blankets, pillows and fans in the wardrobes.iv) Unsafe back decking. There were some nails exposed, and some wooden decking panels were brittle and could potentially break under our body weight causing injuryv) Some flyscreens on the windows were damaged allowing bugs to get in. Other maintenance issues were a dent in the back bedroom wall, tears in the lounge lining, a broken chair discarded in the backyard and the front bedroom blind chain snapped with very little pressure. Also a few extra towels wouldn't have gone astray.Although this is a negative review, it could easily be fixed with a little extra effort.
Marianna K.
Stayed 4 nights in Apr 2025
