4/10 Poor
Paul L.
15 December 2023
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Disappointing Experience with Misleading Listing and Unprofessional Hosts
During my recent stay at this property, I encountered several significant issues. The most misleading aspect of the listing was the bedroom count. The property is advertised as having four bedrooms, but this is not accurate. There are two proper bedrooms, and a third room contains a futon which, when unfolded, blocks the door, preventing it from closing. The fourth 'bedroom' is actually a small loft space above the futon room. This space, which is more akin to an entryway leading to the hot tub, is barely accessible and lacks basic amenities like lighting or a proper bed, containing only a thin, unclean mattress.
The cleanliness of the property was also a major concern. The sofas and carpets were stained and smelled of animal urine, which was quite off-putting.
Interactions with the property owners further detracted from our experience. When I reached out for WiFi information, which was not provided initially, the owners responded with continuous yelling. Their aggressive behavior escalated to the point where they told us to leave the property late at night after I raised concerns about the listing inaccuracies.
Post-complaint, the owners amended the listing to show fewer beds, acknowledging the misleading information but not compensating for the initial misrepresentation or their inappropriate conduct.
Future renters should be aware of these issues. The property does not live up to its advertised description, and the host's behavior was highly unprofessional.
Paul L.
Stayed 3 nights in Dec 2023
