Located in Downtown Phoenix, a neighbourhood in Phoenix, CozySuites at Downtown Phoenix is in a shopping district. The area's natural beauty can be seen at Tempe Town Lake and Tempe Beach Park, while Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights. Check out an event or a game at Mortgage Matchup Center, and consider making time for Phoenix Zoo, a top attraction not to be missed.
Arizona State University - Downtown Phoenix - 5 min walk - 0.5 km
Arizona Financial Theatre - 8 min walk - 0.8 km
Phoenix Convention Center - 10 min walk - 0.9 km
Mortgage Matchup Center - 13 min walk - 1.2 km
Getting around
Van Buren - 1st Ave Station - 7 min walk
Sky Harbor International Airport (PHX) - 14 min drive
Restaurants
Circle K - 2 min walk
The Grand - 5 min walk
Bad Jimmy's - 7 min walk
Snooze An A.M. Eatery - 6 min walk
Crescent Ballroom - 4 min walk
Frequently asked questions
Does CozySuites at Downtown Phoenix have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at CozySuites at Downtown Phoenix?
As of 2 November 2026, prices found for a 1-night stay for 2 adults at CozySuites at Downtown Phoenix on 8 November 2026 start from NZ$444, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is CozySuites at Downtown Phoenix pet-friendly?
Yes, this property allows dogs (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at CozySuites at Downtown Phoenix?
Self-parking is free at this property.
What time is check-in at CozySuites at Downtown Phoenix?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at CozySuites at Downtown Phoenix?
Checkout is at 11:00 AM.
Where is CozySuites at Downtown Phoenix located?
Located in Downtown Phoenix, this aparthotel is within a 15-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Mortgage Matchup Center and Chase Field are also within 1 mile (2 km). Van Buren - 1st Ave Station is 7 minutes by foot and Van Buren - Central Ave Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
CozySuites at Downtown Phoenix Reviews
Reviews
7.8
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Unique vacation experience, more of an aparement style, but overall very quiet, tons of amenities in the building. Very easy neighbourhood to get out of to do day trips from!
Stayed 3 nights in Dec 2024
Verified review
10/10 Excellent
Cassandra
21 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Process was simple, room was clean
Stayed 1 night in Jan 2026
Verified review
6/10 Okay
Kari
2 September 2024
Liked: Property conditions & facilities, communication
Bedrooms were spacious with comfy beds. Enjoyed sitting on the patio in the early morning as the city was waking up.
Stayed 3 nights in Aug 2024
Verified review
10/10 Excellent
Verified traveller
19 April 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Rey apartments were right downtown Phoenix providing great dining and convenience yet it was very quiet and relaxing in the courtyard with the pool and gym.
Stayed 4 nights in Apr 2024
Verified review
4/10 Poor
Heather
26 November 2025
Hard to get checked in, room wasn't very nice
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
Charity
4 April 2025
Liked: Cleanliness, room comfort, communication
Great Stay
Clean apartment. Had a little trouble getting into the building the first night, but had great communication with the rental company to resolve the issue. Had access to the pool, fitness room and game room which was nice.
Stayed 3 nights in Mar 2025
Verified review
8/10 Good
yael
9 October 2025
Liked: Cleanliness, room comfort, communication
Great but....
The inside of the apt is great but you dont have a key and have to enter from the back and go around. There is laundry in the unit, which was great. And the parking was great. It is a bit loud in the area.
Stayed 3 nights in Oct 2025
Verified review
6/10 Okay
Leandra
31 March 2026
Liked: Check-in, communication, listing accuracy
The refrigerator water filter was not changed and needed to be as clean water is essential for the 100 degree weather in Phoenix. The couch in the living room was dirty so we were unable to utilize that space. Everything else was good. We bought bottled water
Overall this location was booked for a tradeshow event we were attending.
Was nice, clean -the only downfall was checking in. After a long flight from the east coast, we a little hard to get inside the property.
Stayed 5 nights in May 2025
Verified review
8/10 Good
Janay
19 September 2025
Liked: Communication
Disliked: Cleanliness, room comfort
Roaches
There was roaches on property
Stayed 2 nights in Sep 2025
Verified review
10/10 Excellent
Lisa
29 August 2024
Liked: Cleanliness, property conditions & facilities, communication
It was perfect for our family. We had everything we needed. Highly recommend just walking outside at night was a bit unsafe. I also recommend that you read the information sent to you for checking in well. Lots to learn but worth it!
Stayed 3 nights in Aug 2024
Verified review
2/10 Terrible
tammi
19 March 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never went to the room never showed up for the room because we couldn't get the reservation squared away prior to arriving they wouldn't approve a credit card that had no problems became very frustrated and just canceled it so why are you asking how to say was when we cancel that they never went did you charge our card if so please let us know and send the photo
Need more blankets, mattress on sofa bed horrible-too thin-felt all the metal, better instructions-per leasing office many Cozy Suite clients come in needing assistance, unit has very noisy neighbors in unit-loud voices and music- very difficult to sleep.
The suite really needs to be updated with a new area rug very hazardous the corners are sticking up.
Stayed 2 nights in Nov 2024
Verified review
2/10 Terrible
Kim
28 January 2025
Disliked: Communication
Terrible Check in process & Communication
Stayed 3 nights in Dec 2024
Verified review
6/10 Okay
Verified traveller
11 June 2024
Liked: Cleanliness, room comfort
Disliked: Communication
The apartment was clean and comfortable. A parking permit was not left in the apartment as expected and it took several attempts at contacting the property in order to get the parking pass. I didn’t feel as safe walking in the neighborhood as I would have liked. This is of no fault of the property, just a note for people who plan to walk during their stay.
The people upstairs played loud, thumping music almost all night long. I didn’t get much sleep. The gym door wouldn’t open with the fob I had.
Stayed 3 nights in Feb 2024
Verified review
6/10 Okay
Monica
26 March 2024
Liked: Communication
The apartment was nice. A little difficult to get in, many steps. The key to the pool didn’t work but luckily someone let us in but couldn’t get in the next day because the key still didn’t work. Then one of the tenants made a comment that his girlfriend wouldn’t get in the hot tub cuz of the “things” she’s seen happening in it and that when I told my teenage girls to get out and at that point I also noticed algae on the side of the hot tub. Overall, we wouldn’t stay there again.
Stayed 2 nights in Mar 2024
Verified review
8/10 Good
Patricia
16 April 2024
Liked: Room comfort
Cute and convenient
Apartment was very spacious and such a relaxing place to stay! Though we did have a couple things we weren’t pleased with.
master bathroom Shower was dirty with hair all over, the light above shower was out so bathroom was very dark, and venting system did not work. The AC unit fan did not shut off the whole duration of our stay and when we tried to change system to cooler it said we needed to contact management. And the last thing that was probably our biggest issue was that the couch was dirty and we had to flip the cushion around to use the lesser of dirty sides. Just minor things we felt could use some attention, but would still highly recommend this place for a good, relaxing time and convenience of walking distance to convention center. We appreciated the shampoo, conditioner and body wash provided in both bathrooms. Oh and having a fridge with an ice maker and water dispenser!
Stayed 4 nights in Apr 2024
Verified review
2/10 Terrible
Gina
4 March 2025
Liked: Cleanliness, amenities
Disliked: Communication
Management is not on site or even in the same city! We signed up for a suite that was supposed to sleep 6 & I even communicated to them that there were 6 of us. When we got there, there were only 2 queen beds & NO pullout couch or extra twin bed. They refused to refund any money if we moved to a different hotel & there was not another unit available. I had to go buy 2 inflatable mattresses! Getting a hold of anybody was a nightmare! There were only 4 towels in our unit & 4 pillows. They did order us some more from target which was nice but we had booked a unit that was supposed to accommodate that! I spent so much time on my vacation just trying to remedy the problems!
I wouldn’t stay with them again if I have another option. Not a hotel, they’re an apartment with some rooms converted to rental stays.
Customer Service
Con:
- they provide a number to call, but you have to dial and get redirected to the correct location like 5 times. You have to carefully listen to the options or it will be directed wrong and you have to start over.
- I used Expedia to book them. They only contact you and when you tried to contact them via Expedia, no response.
- After booking, they send two separate types of confirmation. One is to their boarding pass page, the second one is to ask you to confirm your payment type. The second page doesn’t work and keeps loading so I wasn’t able to confirm my payment type. I had to call the customer service line 2 types to make sure my stay was confirmed. It’s so annoying!
- The boarding pass is an annoying way to check in and check out with instructions versus a hotel that’s made more convenient…
The apartment was exactly as described. Great location, close to many downtown attractions and food options. Everything we needed was supplied, such as plenty of towels, bedding, shampoo and conditioner, dish soap and sponge, and extra trash bags. There was even a Brita water filter in the fridge, so we didn't need to buy water. The instructions on how to get in and get to the apartment could be better. We had a hard time figuring out what code was needed for the elevator and finding where the apartment was located. Luckily, a resident let us up the elevator to the correct floor, but we ended up walking around most of the floor trying to find the apartment. Some extra instructions would have been nice. Check out was easy, no major checkout instructions like some places require. I would stay there again.
Stayed 3 nights in Jun 2026
Verified review
6/10 Okay
besher
3 June 2026
Liked: Cleanliness
This isn't my first time
Staying at these apart hotels . I