Aparthotel

The Westin Resort & Spa, Cancun

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Photo gallery for The Westin Resort & Spa, Cancun

View from property
Pool
Exterior
Room
Breakfast buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
NZ$221
includes taxes & fees
24 May - 25 May

Explore the area

View map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min drive‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Choose your unit

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.4 out of 10
Very good
(38 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(83 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.4 out of 10
Exceptional
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 324 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(75 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(105 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(57 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located on the beach, The Westin Resort & Spa, Cancun is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Aquaworld are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. El Rey Ruins and La Isla Shopping Mall are two other places to visit that come recommended. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 5 min drive - 2.8 km
  • Delfines Beach - 6 min drive - 3.5 km
  • La Isla Shopping Mall - 18 min drive - 11.3 km
  • Langosta Beach - 38 min drive - 19.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Marco Polo Restaurante - ‬16 min walk
  • ‪Azvl - ‬8 min walk
  • ‪Restaurant Las Fuentes - ‬16 min walk

About this property

The Westin Resort & Spa, Cancun

Catch some rays at the beach or spend the day relaxing at The Westin Resort & Spa, Cancun's full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment offers free WiFi, a pillowtop bed and an LED TV with cable channels. Added amenities include room service, a separate bath and shower and a coffee/tea maker.
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Amenities

Pool
Hot tub
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 23 April 2026, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 24 May 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Resort & Spa, Cancun?

Self-parking is free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Checkout is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera aparthotel is within 2 mi (3 km) of Iberostar Cancun Golf Course, El Rey Ruins and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1650 out of 2939 reviews
Rating 8 - Good. 693 out of 2939 reviews
Rating 6 - Okay. 328 out of 2939 reviews
Rating 4 - Poor. 123 out of 2939 reviews
Rating 2 - Terrible. 145 out of 2939 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Check-in

8.8/10

Communication

8.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great location and beach
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Erma Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay experience was pleasant!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gill

Liked: Cleanliness, amenities, property conditions & facilities
our room was absolutely beautiful very clean the resort was awesome thank you
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for vacation
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Muhammad Arham

Great view. Great resort. Friendly staff.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

KImberly

Great hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for 1 day.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bharath

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
super friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Everything was bueatiful staff were extremely nice and helpful, and the cleanliness was top tier
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and pools were great. Food and drinks were also great, but very pricey!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hospitality and stunning views
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

John

Great staff and a great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing time at the Westin accommodating, helpful, nice courteous definitely going back!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The grounds were spotless and the pools and ocean front were beautiful. Definitely get the ocean view!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Great! Clean, ready early, and staff were so helpful!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matanat

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from our room.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were courteous and helpful
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Lovely position, big rooms and great staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great will be back soon
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Johanna

Liked: Staff & service
A few upgrades to the facility would have enhanced my stay but overall I was satisfied.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CHANDRASHEKHAR

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful beach view
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities
This place is really nice - good facility, great views & a terrific location (down the beach from a club med at more than twice the price). Above all, staff was amazing.
Stayed 1 night in Dec 2025