Aparthotel

Mantulene Apartments - Basque Stay

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Photo gallery for Mantulene Apartments - Basque Stay

A modern hotel room with a large window, a bed, a dining area with a table set for two, and a view of the outdoors.
A modern house with a flat roof, large windows, and a stone retaining wall.
A modern kitchen with a large island, bar stools, and a dining area with chairs.
A modern interior with a long table and high stools, large windows offering a view of greenery and hills.
A modern kitchen with a dining area, featuring a wooden table, chairs, and a microwave.

Reviews

8.4 out of 10
Very good

Highlights

  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.

Popular amenities

  • Free Wi-Fi in public areas
  • Air-conditioning
  • Self-parking included
  • Kitchen
  • Refrigerator
  • Washing machine

Explore the area

View map
Mantulene Kalea 9W, San Sebastián, Gipuzkoa, 20009
  • Place, Basque Culinary Center
    ‪19 min walk‬
  • Place, Reale Arena
    ‪3 min drive‬
  • Place, Concha Promenade
    ‪3 min drive‬
  • Airport, San Sebastian (EAS)
    ‪23 min drive‬

Choose your unit

View all photos for Basic Studio, City View

A modern hotel room with a wooden headboard, a large window with a view, and a neatly made bed with towels.

Basic Studio, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Mountain View

A modern hotel room with a large bed, a wooden headboard, a framed picture on the wall, and a view of greenery through the window.

Family Apartment, Mountain View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Studio

A modern hotel room with a large window, a bed, a dining area with a table set for two, and a view of the outdoors.

Family Studio

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Room

  • Sleeps 10

Room

  • Sleeps 8

Room

  • Sleeps 5

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About this property

Mantulene Apartments - Basque Stay

Free self-parking and free Wi-Fi in public areas are available at this aparthotel. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dishwasher, and other amenities include free WiFi and a TV. Housekeeping is available on request.
Mantulene Apartments - Basque Stay offers 9 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 300 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Property # 107178750
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Mantulene Apartments - Basque Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mantulene Apartments - Basque Stay?

Self-parking is free at this property.

What time is check-in at Mantulene Apartments - Basque Stay?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Mantulene Apartments - Basque Stay?

Checkout is at 11:00 AM.

Where is Mantulene Apartments - Basque Stay located?

Located in Aiete, this aparthotel is within a 15-minute walk of Parque Aiete and Caserio Katxola. Basque Culinary Center and San Sebastian Technology Park are also within 1 mile (2 km). San Sebastian Amara Station is 29 minutes by foot.

Mantulene Apartments - Basque Stay Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

8.8/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

7.0/10

Check-in

7.0/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
This is a beautiful apartment complex in a very quiet neighborhood. Highly recommended
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great place to stay!

We loved this place. Highly recommend it. If you don't like the hussle and bustle of city life, this place is so quiet and relaxing. I would come back here again.
Stayed 9 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, spacious apartment. Everything we could want plus underground parking. Fabulous location and views. Will definitely use again if we come back to the Basque region. High recommend
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just perfect - fully equipped spacious apartment in a peaceful leafy suburb. 5min walk to the supermarket and bus stop (15min ride to the old town). Secure parking provided under the units, though there was plenty of parking space on the access road in front too.
Stayed 5 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, listing accuracy
Disliked: Communication
Room was clean and very spacious, however there was no noise insulation in the apartments so got woken up multiple nights during our stay due to noisy neighbours and kitchen/restaurant staff after and before the restaurant opened and closed. Complained to host via Whatsapp with no response.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication, listing accuracy
It is a bit overpriced given its location and amenities. Location: The location is in a residential area and upper hill from the city center. The parking in the property is very convenient. Amenities: There were no amenities besides the room itself, and not enough soap or toiletries, so better to bring your own. Noise: There is a bar below the apartments which is quite noisy, specially over the weekend. Room: Spacious, and has a balcony. The bed is of very low quality, and it sinks when you stay on it for a while. I would bring my own pillow as well next time.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was out of the downtown area so it was quiet. There’s a couple of bus lines so it was easy to get were we wanted to go. It’s close enough so we walked to town on day and found a lovely park with a pond and couple of beautiful white swans. Wouldn’t want to walk back up the hill but the bus stop is very close. There’s no uber but there are taxis which we didn’t use.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, listing accuracy
Disliked: Check-in
The place was impossible to find. It’s very hidden. I never got the check in email. The parking and gate were a bit to navigate as well. The host vaguely answered questions about problems including the AC not working, no conditioner. No garbage can. Everything was vague.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great. Only difficult to understand code for door vs garage. Only need to explain. Otherwise perfect.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Liked: Listing accuracy
Disliked: Communication
The apartment matched the pictures and was clean , I appreciated the indoor parking. Unfortunately we had an issue with ants from the moment we arrived, we ended up killing about 10 of them right away. I took photos and a video and emailed the host the next morning, but unfortunately, we never received a response during the 6 days stay. We managed the situation ourselves. We attempted to reach the host via hotel.com messaging service and no replies to two messages. For future stays I would prefer a host who is responsive and reachable, rather than relying solely on email or whats App communication.
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Didn't get check in details and had to call to get access. No knives. Bathroom dirty.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
This stay was terrible, avoid at all costs. We almost got locked out at night, a danger hazard because no one ever sent us the check in instructions. There was grafiti on the property, the sheets were dirty, the soap was diluted and poor quality. There was a false fire alarm that kicked us all out at 9 am. There was no communication with anyone because there is no front desk. They are unserponsive and never get back to you even when we requested a partial refund. We left this property early. NEVER STAYING HERE AGAIN. Honestly it’s not worth the price you pay.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
No communication with property management. Also, room was not cleaned at all. Safe neighborhoods and easy parking. But can not recommend this property. Also aircondition is not working. I didn't even bother to call them.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Check-in, communication, listing accuracy
Mantulene departments, ni los taxistas sabìan donde estaba. No me mandaron información, ni siquiera una foto para poder ubicarme donde estaba el departamento. Eramos 5 amigas y caminamos casi una hora para poder encontrar el lugar, el lugar es una montaña donde subimos y bajamos a pie y no lo encontrabamos. La gente que habita en esos complejos tampoco sabía donde era. Finalmente encontramos un edificio blanco que no estaba señalizado, inclusive estaba todo grafiteado por fuera. Al entrar el departamento si estaba en buenas condiciones y la vista a la montaña era tambien buena. Esta cerca de rutas de autobus que nos permitieron conocer San Sebastian. Mi sugerencia es que manden fotos del lugar, que se pongan en contacto con el cliente desde antes para darle la informacion exacta.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Sehr saubere, modern ausgestattete Wohnung. Die Gegend ist gehoben. Bushaltestelle in der Nähe ermöglicht gute Verbindung in die Stadtmitte.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Muy practica la llegada y bonito el lugar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
El apartamento es moderno y cómodo. Esta un poco lejos de la zona turística, no hay ni negocios ni restaurants en el barrio. Lo único que critico es que no hayan dejado un set de cafetería, que usualmente encuentras en apartamentos como este. Por lo demás, muy bien.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Communication
Comodo anche se difficile contattare la struttura. Ci sono volute 2h di chiamata per ricevere le chiavi
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wunderschöne Aussicht vom Zimmer
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy linda y cómoda con estacionamiento!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Literie confortable
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Hyvä majoitus pienelle perheelle kaupungin laidall

Hieno huoneisto kaupungin reunalla. Alue rauhallinen. Huoneisto erittäin puhdas lattiaa lukuunottamatta, joka oli roskainen. Ilmastointi toimi hyvin. Tuoksuttomalla pesuaineella pestyt vuodevaatteet, joka iso plussa. Mutta huoneiston pesukone tuoksui voimakkaasti pesuaineelle ja tarjolla oleva pesuaine voimakkaasti tuoksuvaa. Joten emme voineet sitä käyttää. Siivousvarusteet oli valmiina. Astioita oli vähänlaisesti, mutta hyvin pärjäsi näillä. Sängyt vähän narisivat, mutta olivat mukava joten saimme nukuttua. Piha alue on vähän karu. Bussipysäkiltä pääsee usealla bussilla eripuolille kylää. Voit maksaa matkan käteisellä tai pankkikortilla. Lähellä ruokakauppa josta saat kaiken tarvitsemasi. Yhteydenottoihin ei vastattu, mutta saimme hyvät ohjeet miten löytää perille ja sisäänkirjautua kontaktittomasti. Voisimme valita tämän majoituspaikan uudestaan.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Fint boende i utkanten av centrum.

Strulig incheckning då vi inte hade fått länk för incheckning trots påminnelse. Väl där så till slut kom vi in i parkering och fick rumsnyckel efter ca 25 min i telefon med ansvariga. Rummet var superfint, hade allt vi behövde. Busshållsplats nära, likaså en supermarket. Allt som allt väldigt nöjda.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, communication

Muy Bueno

Muy bueno el apartamento y la zona donde está. Quizás le faltan algunos detalles, más ganchos para ropa, algún banco en el baño. Pero en general muy bien equipado, de buen tamaño muy cómodo.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Stayed 7 nights in Dec 2025