Aparthotel

Citadines Connect Bertam Georgetown Penang

Choose dates to view prices

Photo gallery for Citadines Connect Bertam Georgetown Penang

A modern indoor swimming pool with a glass ceiling, tiled walls, and a view of the sky.
A gym with exercise equipment, benches, and a large window overlooking a traditional building.
A modern hotel room with a wooden floor, a bed with white linens, a desk with a chair, and a large window with curtains.
A modern hotel lobby with a reception desk, seating area, and potted plants.
A modern lounge area with sofas, armchairs, and a bar area with a marble countertop and hanging glasses.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to KOMTAR

Popular amenities

  • Outdoor entertainment area
  • Restaurant
  • Outdoor pool
  • Continental breakfast for a fee
  • Housekeeping
  • Air-conditioning
The current price is NZ$154
includes taxes & fees
16 Mar - 17 March 2027

Explore the area

View map
428, Jalan Penang, George Town, Penang, 10000
  • Place, The Top at Komatar
    ‪2 min walk‬
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Choose your unit

Studio Twin Skylight Windowless

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Premier Studio

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Studio, 2 Single Beds

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Premier Studio Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Double Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Premier Room, 2 Bedrooms

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Frequently asked questions

Does Citadines Connect Bertam Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Bertam Georgetown Penang?

As of 25 October 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Bertam Georgetown Penang on 16 March 2027 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Bertam Georgetown Penang pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Connect Bertam Georgetown Penang?

This property doesn't offer parking.

What time is check-in at Citadines Connect Bertam Georgetown Penang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citadines Connect Bertam Georgetown Penang?

Checkout is at noon.

Where is Citadines Connect Bertam Georgetown Penang located?

Located in Downtown George Town, this aparthotel is steps away from The Top at Komatar and KOMTAR. Prangin Mall and Kidland Penang are also within 5 minutes.

Citadines Connect Bertam Georgetown Penang Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.6/10

Cleanliness

9.4/10

Amenities

10/10

Property conditions & facilities

8.0/10

Check-in

9.6/10

Communication

8.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean room, great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Room was excellent - clean and cosy. Overall service very friendly and the location is brilliant.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were really friendly and helpful, we arrived super early and the hotel front desk lady let us into our room around 12:00 - usually it's 3:00 before you can check in. Room was very big for a family of 4 and area is right in the centre of George town.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Room is very clean, and thank the staff for their
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Luxurious room and furnishings. Lovely amenities.
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, communication
Disliked: Check-in, listing accuracy
First time I got into a hotel without parking, don't even fill up your water and location so inconvenient. Next to a local karaoke and the sound proof is so bad I can hear every single vocal. Good is staff is exceptionally patience to assist and breakfast has healthy options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Fantastiska frukostar, vänlig och hjälpsam personal. Ett av de bästa hotellen jag bott på. Poolen är liten men man är ju oftast inte i George Town för att vara på hotellet.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
Stayed 2 nights in Jan 2026