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Aparthotel

Citadines Connect Bertam Georgetown Penang

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Photo gallery for Citadines Connect Bertam Georgetown Penang

Lobby
Pool
Front of property
Room
Breakfast buffet

Reviews

9.2 out of 10
Wonderful

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to KOMTAR

Popular amenities

  • Outdoor pool
  • Dogs and cats allowed
  • Air-conditioning
  • Outdoor entertainment area
  • Free Wi-Fi
  • Housekeeping
The current price is NZ$166
includes taxes & fees
29 Jun - 30 Jun

Explore the area

View map
428, Jalan Penang, George Town, Penang, 10000
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Choose your unit

View all photos for Studio Twin Skylight Windowless

Room

Studio Twin Skylight Windowless

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Studio

Room

Premier Studio

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Studio, 2 Single Beds

Room

Premier Studio, 2 Single Beds

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Studio Suite

Room

Premier Studio Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double Room

Room

Premier Double Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premier Apartment, 2 Bedrooms

Room

Premier Apartment, 2 Bedrooms

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Twin Skylight Windowless

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Studio Twin Skylight Windowless

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Premier Twin

Room

Studio Premier Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Premier King

Room

Studio Premier King

  • Sleeps 2
  • Free Wi-Fi

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About this property

Citadines Connect Bertam Georgetown Penang

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a flat-screen TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find.
Citadines Connect Bertam Georgetown Penang offers 70 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers.

This George Town aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MYR 1000 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 88 for adults and from MYR 38 for children
  • Pet fee: MYR 1000 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 112118620
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Citadines Connect Bertam Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Bertam Georgetown Penang?

As of 28 June 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Bertam Georgetown Penang on 29 June 2026 start from NZ$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Bertam Georgetown Penang pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Connect Bertam Georgetown Penang?

This property doesn't offer parking.

What time is check-in at Citadines Connect Bertam Georgetown Penang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citadines Connect Bertam Georgetown Penang?

Checkout is at noon.

Where is Citadines Connect Bertam Georgetown Penang located?

Located in Downtown George Town, this aparthotel is steps away from The Top at Komatar and KOMTAR. Kidland Penang and Hin Bus Depot Art Centre are also within 5 minutes.

Citadines Connect Bertam Georgetown Penang Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

9.4/10

Amenities

10/10

Property conditions & facilities

7.4/10

Check-in

9.6/10

Communication

7.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, communication
Clean room, great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ELLIOT

Liked: Cleanliness, communication
Room was excellent - clean and cosy. Overall service very friendly and the location is brilliant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ti-Ming

Liked: Cleanliness, amenities, communication
Room is very clean, and thank the staff for their
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Shawaal

Liked: Cleanliness, amenities, communication
Luxurious room and furnishings. Lovely amenities.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, communication
Fantastiska frukostar, vänlig och hjälpsam personal. Ett av de bästa hotellen jag bott på. Poolen är liten men man är ju oftast inte i George Town för att vara på hotellet.
Stayed 10 nights in Jan 2026
Verified

8/10 Good

H

Liked: Cleanliness, check-in
Stayed 2 nights in Jan 2026