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Apartment

Hotel A Palazzo Busdraghi, Residenza d'Epoca

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Property entrance
Property entrance
Room
Dining
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Room service
The current price is NZ$328
includes taxes & fees
17 May - 18 May

Explore the area

View map
Via Fillungo 170, Lucca, LU, 55100
  • Place, Piazza dell'Anfiteatro
    ‪2 min walk‬
  • Place, Lucca Roman Amphitheatre
    ‪2 min walk‬
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪38 min drive‬

Choose your unit

View all photos for Classic Double or Twin Room

Room

Classic Double or Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Room

Superior Double or Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Single Room

Room

Basic Single Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Romantic Apartment, Annex Building (via Buia 32 1st Floor)

Room

Romantic Apartment, Annex Building (via Buia 32 1st Floor)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Room

Standard Double or Twin Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel A Palazzo Busdraghi, Residenza d'Epoca

Along with self parking, this smoke-free residence has concierge services and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers 8 accommodations with a safe and complimentary slippers. Each accommodation is individually decorated. Beds feature down duvets. Digital televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the check-in for guests staying in the apartment is available from 2 PM and 8 PM. Check-out is at 10 AM.

Renovations and closures

The property is closed between 6 January and 29 January.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60.00 per vehicle (one way)
  • Self-parking fee: EUR 15.00 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number IT046017B9Q786B6B7
Property # 1141502
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Hotel A Palazzo Busdraghi, Residenza d'Epoca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel A Palazzo Busdraghi, Residenza d'Epoca?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Hotel A Palazzo Busdraghi, Residenza d'Epoca on 17 May 2026 start from NZ$328, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel A Palazzo Busdraghi, Residenza d'Epoca?

Self-parking is available for EUR 15.00 per day.

What time is check-in at Hotel A Palazzo Busdraghi, Residenza d'Epoca?

Check-in start time: 10:30 AM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to midnight for a fee of EUR 20.

What time is check-out at Hotel A Palazzo Busdraghi, Residenza d'Epoca?

Checkout is at 11 AM.

Does Hotel A Palazzo Busdraghi, Residenza d'Epoca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60.00 per vehicle applies.

Where is Hotel A Palazzo Busdraghi, Residenza d'Epoca located?

Located in Lucca Historical Center, this residence is steps away from Museum of Torture, Lucca Roman Amphitheatre and Piazza dell'Anfiteatro. Basilica of San Frediano and Piazza Santa Maria are just steps away. Lucca Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Hotel A Palazzo Busdraghi, Residenza d'Epoca Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 168 out of 237 reviews
Rating 8 - Good. 56 out of 237 reviews
Rating 6 - Okay. 8 out of 237 reviews
Rating 4 - Poor. 1 out of 237 reviews
Rating 2 - Terrible. 4 out of 237 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Check-in

9.8/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Emmanouil

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good hotel in the heart of Lucca
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. A rustic feel to it being a Residenza d'Epoca.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ian Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel located right in the Center of the town. Clean, peacful and Martha the owner was so nice and helpfull. Overall a wonderfull place to stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Soeren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay in Lucca. Highly recommend.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Mogens Nellemann

Very friendly staff

Ideal location. VERY friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed my stay! Only disappointment was it was too short! Lucca had so much to offer and the staff at this residence were generous in ensuring the stay was a wonderful one.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service and great location!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service an comunicación was Exelente Ingrid and Martha did a wonderful to make us feel at home. Place is absolutely well located is clean and the continental breaks fast is wonderful. Will come back soon
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities, communication
Lovely atmosphere
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the personal care, delicious breakfasts, and sophisticated decor! Nothing negative to stay except that we wish we could have stayed longer!
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location; beautiful/comfortable room and fantastic host! Highly recommend!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was a fabulous example of Lucca - the entrance door was 15th century, the room decor was typical of the period, yet with clean, modern facilities, and the lady managing, Ingrid, was so helpful and kind. Breakfast was just lovely. Fantastic stay to start our holiday.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, room comfort, communication

Highly recommended

We enjoyed our stay very much. The staff was just delightful and our breakfast was lovely. An excellent location as well!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, communication
Great location. Very convenient to enjoy Lucca. Wonderful hosts.
Verified

10/10 Excellent

joan

Liked: Cleanliness, room comfort, communication
Love, Love, Love this place! As well as the two lovely ladies ( Ingrid and Marta) that make it even more special. They were always so kind and helpful. Having the delicious breakfast every morning was wonderful. The hotel is spotlessly clean, and extremely comfortable. The location is absolutely perfect, with every thing worth seeing within easy walking distance. There is nothing else that you could ask for. I will definitely be back again…
The massive front doors
The lovely courtyard behind the doors
Yummy breakfast!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Fulvio

Liked: Cleanliness, room comfort, communication
The staff was helpful, the hotel is very clean and so near the main attractions. Breakfast is so delicious
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

margaret

Liked: Cleanliness, room comfort
The manager called Marta was so helpful and went above and beyond to help us settle in and find our way. What a lovely person
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Barton

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Very comfortable apartment. Great hot water in shower. Would stay here again.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

karen

Liked: Amenities
Wonderful clean and beautiful
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, room comfort, communication

Enjoyable vidit

Friendly & welcoming staff. Good breakfast. Easy access to all Lucca had to offer. Would recommend
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Stephen

Great place to stay

The lady on reception was most amazing . Gave us the friendliest welcome I have ever received . Always smiling and offering to help and advise . The room was spacious , comfy and spotless . The breakfast was super , and the service top notch . The location was brilliant , just off the amphitheatre close to shops restaurants and bars I would most definitely recommend
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Perfect!

One of the nicest hotels ever!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication

Fabulous Lucca B&B

Very clean , comfortable, beautiful vintage property. Very pleasant and helpful manager Marta, helpful and sweet Ingrid. Wonderful breakfast with freshly brewed coffee, wonderful cakes and good selection. Can’t say enough about our wonderful stay!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication

Amazing hotel

Amazing place with lots of history. Owner was extremely friendly and helpful. The hotel's parking was a little bit difficult to find but the owner explains it very well.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, communication
Our stay here was fantastic! The room was spacious, there was a jacuzzi shower and the Wi-Fi was great. Ingrid and team were really friendly and recommended a great place to eat on our first day. The location is brilliant - really safe, in the middle of lots of amazing restaurants and just off the main shopping street in Lucca, about a 15 minute walk from the train station.

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