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El Refugio de la Cuenca

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Photo gallery for El Refugio de la Cuenca

Front of property
Room
Living area
Private kitchen
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Direct access to beach
  • Self-parking included
  • Pets allowed (fee applies)
  • Kitchen
  • Washing machine
  • Balcony or patio
NZ$91
20 Apr - 21 Apr

Explore the area

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Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000
  • Place, Green Lagoon
    ‪15 min drive‬
  • Place, Petrohue Falls
    ‪31 min drive‬
  • Place, Vicente Perez Rosales National Park
    ‪33 min drive‬

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View all photos for Comfort Apartment, Mountain View

Room

Comfort Apartment, Mountain View

  • Mountain view
  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 3 Large Single Beds and 2 Single Beds

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Room

Comfort Apartment, Mountain View

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Bed

View all photos for Comfort Apartment

Room

Comfort Apartment

  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 4 Large Single Beds and 1 Single Bed

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About the area

Puerto Octay

Located in Puerto Octay, El Refugio de la Cuenca is in a rural area and on a river. Volcan Osorno Ski and Outdoors Center and Venado Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Petrohue Falls and Lake Llanquihue. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hunting, ecotours and ziplining.
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What's nearby

  • Green Lagoon - 15 min drive - 20.6 km
  • Museo de Puerto Octay - 26 min drive - 48.8 km
  • Petrohue Falls - 31 min drive - 33.1 km
  • Vicente Perez Rosales National Park - 33 min drive - 38.6 km
  • Osorno Volcano Peak - 34 min drive - 33.5 km

Restaurants

  • ‪Marjoaji - ‬10 min walk
  • ‪El Refugio De La Cuenca - ‬1 min walk
  • Mariajo
  • ‪restaurant nueva cimarron - ‬8 min drive
  • ‪Sede 🍻 - ‬9 min walk

About this property

El Refugio de la Cuenca

Spa services, dry cleaning and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site. Each apartment features free WiFi and a washing machine, plus a kitchen with a stovetop and a microwave. A balcony, a dining area and a shower are among the other amenities available to guests.
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Amenities

Kitchen
Washing machine
Pet-friendly
Parking included
Free WiFi
Spa

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of USD 15 per pet, per stay, plus a one-off cleaning fee of USD 15
Service animals are welcome, and are exempt from fees
Pet-sitting services are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 20 per accommodation, per stay (varies based on the length of stay).
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per stay plus a one-off USD 15 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is El Refugio de la Cuenca pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per stay. A cleaning fee of USD 15 also applies. Service animals are exempt from fees.

How much does it cost to stay at El Refugio de la Cuenca?

As of 19 April 2026, prices found for a 1-night stay for 2 adults at El Refugio de la Cuenca on 20 April 2026 start from NZ$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Refugio de la Cuenca?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Refugio de la Cuenca?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at El Refugio de la Cuenca?

Checkout is at noon.

Where is El Refugio de la Cuenca located?

Situated on a river, this apartment building is 0.7 mi (1.1 km) from Lake Llanquihue and 2.6 mi (4.1 km) from Waterfalls. Green Lagoon is 11.9 mi (19.2 km) away.

El Refugio de la Cuenca Reviews