Apartment

Puerto Alto Apartments by Olala Homes

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Photo gallery for Puerto Alto Apartments by Olala Homes

A modern living room with a blue accent wall, a sofa, a dining area, and large windows.
A modern dining area with a round table, six chairs, a pendant light, and a view of the city through large windows.
A modern outdoor patio with a round table and chairs, large sliding glass doors, and potted plants.
A modern hotel room with a large window, a bed, a kitchen area, and a seating area with stools.
A modern living room with a sofa, a coffee table, a washing machine, and a potted plant.

Reviews

8.6 out of 10
Excellent

Highlights

  • Onsite parking available

    Convenient and secure on-site parking, a rare amenity in the area.

  • Centrally-located

    You're never far from where you need to be with this convenient location.

Popular amenities

  • Free cots/infant beds
  • Free Wi-Fi
  • Washer/dryer
  • Off-street parking available
  • Air-conditioning
  • Kitchen
The current price is NZ$327
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
Calle Puerto Alto 22, Madrid, Madrid, 28053
  • Place, Campo de Fútbol de Vallecas
    ‪9 min walk‬
  • Place, Cerro del Tio Pio Park
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Choose your unit

View all photos for Apartment, City View

A modern bedroom with a large bed, bedside lamps, a decorative wall hanging, and a small table with a candle.

Apartment, City View

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, City View

A modern hotel room with a large bed, a wooden partition with circular cutouts, a wardrobe, and a potted plant.

Studio, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, City View

A modern bedroom with a large bed, bedside lamps, and a view of the city through the window.

Apartment, 1 Bedroom, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Double Bed with Sofa bed, City View

A neatly made bed with a book, a modern abstract wall art, and two bedside tables with lamps.

Apartment, 1 Double Bed with Sofa bed, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, Accessible, City View

A modern bedroom with a large bed, bedside tables, a mirror, and a wall art piece.

Apartment, Accessible, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

A neatly made bed with a white comforter, two bedside lamps, and a magazine on the bed. A suitcase is visible in the background.

Apartment, 2 Bedrooms

  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Puerto Alto Apartments by Olala Homes

This smoke-free apartment features a lift and limited parking. Each apartment features a kitchen with a microwave, plus a washer/dryer and a TV with cable channels. Free WiFi, a coffee/tea maker and free bottled water are among the other amenities available to guests.
Puerto Alto Apartments by Olala Homes offers 6 air-conditioned accommodations with washers/dryers and complimentary bottles of water. Accommodation at this 3-star apartment has kitchens with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable televisions are provided.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

A virtual front desk provides assistance to guests

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 150 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

You need to know

Property Registration Number AM-1454
Property # 116152789
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Puerto Alto Apartments by Olala Homes pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Puerto Alto Apartments by Olala Homes?

As of 20 September 2026, prices found for a 1-night stay for 2 adults at Puerto Alto Apartments by Olala Homes on 29 September 2026 start from NZ$327, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Puerto Alto Apartments by Olala Homes?

Limited spots are available.

What time is check-in at Puerto Alto Apartments by Olala Homes?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Puerto Alto Apartments by Olala Homes?

Checkout is at 11:00 AM.

Where is Puerto Alto Apartments by Olala Homes located?

Located in Puente de Vallecas, this apartment building is within 3 miles (5 km) of El Retiro Park, Gran Via and Puerta del Sol. Plaza Mayor is 2.9 mi (4.7 km) away. Nueva Numancia Station is 6 minutes by foot and Puente de Vallecas Station is 9 minutes.

Puerto Alto Apartments by Olala Homes Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.4/10

Cleanliness

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Check-in

7.8/10

Communication

8.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment was lovely, good amenities, we loved the area.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent apartment and location. The check-in support and communication of the owner was flawless. The apartment may only need a security chain behind the entry door because I do not trust very much electronic locks.
Stayed 1 night in May 2026
Verified review

8/10 Good

Convenient location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great apartment, very close to restaurants and the metro into Madrid.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Communication and customer service were outstanding.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The laundry does not dry all the way, but there are clothes racks to hang dry.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excellent!!! Everything we needed was their
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I like all
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
There was mere some damages to the furniture when we got there. Advised both Expedia and property management. Expedia advised the property management would respond. They never did. Very unprofessional & non-existent customer service.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication

Clean, good value & location but terrible service

The apartment was well located to the metro. It was spacious and clean and good value. The smart key worked well once set up. A few niggles being on the ground floor near the entrance as we could hear everyone coming in and out which disturbed our sleep, and likewise we could hear when they flushed the toilet which sounded like water running down the wall behind our bed, there was also a blue flashing light in the main bedroom which was too high to cover (probably a router?). Water, beer, little milk cartons, dishwasher tablets were a welcome gesture, but then we also lacked any trays for the oven. However, 90% of experience with the hosting company was atrocious. We received scam emails with links to add card details. When I had a problem with the verification system I did not receive a reply with assistance even after several days and I had to involve Hotels.com customer service, after which the host was responsive. These factors really tainted the whole experience and I would never recommend booking with them.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ótimo apartamento. Perto de supermercado e do metrô. A 30 minutos da Gran via, pelo metrô linha 1. Localizado em bairro de trabalhadores, sem atrações turísticas.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in
Asunto on korkeatasoinen ja kaunis. Keittiö on erittäin hyvin varusteltu. Ainoa mutta tärkeä epäkohta oli nukkumiseen tarkoitettu vuodesohva. Meitä oli kolme henkilöä, kaksi nukkui pari sängyssä, ja yhden aikuisen oli tarkoitus nukkua vuodesohvassa. Valitettuamme huonosta sohvasta ensimmäinen yö sujui hyvin saatuamme naapurihuoneiston käyttöömme. Sohvan tilannetta selviteltiin seuraavana päivänä, mutta sohvaa ei saatu vaihdettua parempaan. Jos majoittaja hankkii tilalle paremman vuodesohvan, on huoneisto tasokkaampi. Kahdelle hengelle huoneisto sopii erinomaisesti.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Me quedé un par de noches con mi abuela , fue cómodo ; tiene todo lo necesario para descansar , cocinar , lavar ropa y estar en Madrid en una zona con poco ruido .
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Leuk en proper verblijf met groot terras, alleen de buurt is niet zo fijn om tijdens de avond rond te lopen. Metro op 300m is ook een pluspunt. Alleen jammer dat we de laatste nacht het zonder stroom moesten doen door een panne in de straat maar daar kunnen ze bij het verblijf weinig aan doen.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
間にバルセロナ観光をしたので二度目の滞在です。 設備に不備がありましたが、きちんと対応してくれたので概ね満足です。 やりとりについては、私がスペイン語も英語もわからないので翻訳機のを使ってだったので伝わりづらい部分もあったと思いますが、しっかりと返答をくれました。 また泊まりたいかといわれると、YESと言えるくらいの満足度です。
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
悪い口コミがたまにありますが、無人のアパートメントだと認識してオーナーとのやり取りをしっかりすれば何も問題なく滞在できました。返信もすごい早いです。 しかも、アパート自体もとてもきれいで冷蔵庫に入っていたサービスのオレンジジュースはとても美味しかったです。
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, communication
O apartamento é muito bem equipado, porém a localização não é das melhores, faltou água quente, elevador não funcionou.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
La amplitud seguridad amenities
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Disliked: Communication
Cama barulhenta com molas, edifício sujo . Perto do metro e com estacionamento na rua na muito fácil .
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buenas instalaciones, fácil acceso, cerca de transporte público, en general tuvimos muy buena experiencia
Stayed 8 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Communication
Es una propiedad muy comoda, con buenos espacios y muy bien presentado. Al llegar se encuentran varios detalles adicionales que te dejan en el refrigerador, agua, jugo de naranja e inclusive cerveza. Muy elegantes. Le resta puntaje la comunicación que no es de respuesta inmediata. Adicional la zona al rededor no es tan agradable. Hay buen comercio y supermercados cerca.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, communication
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Sep 2025