Located in Santa Teresita, a neighbourhood in Guadalajara, Rau Departamentos is in the entertainment district. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travellers looking to shop may want to visit Avienda Chapultepec and Andares Shopping Center. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium.
Templo Expiatorio del Santisimo Sacramento - 15 min walk - 1.3 km
Minerva Roundabout - 7 min drive - 2.3 km
Guadalajara Cathedral - 8 min drive - 2.7 km
Getting around
Refugio Station - 3 min drive
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 43 min drive
Restaurants
Uma Uma Japanese Kitchen - 1 min walk
Tamales del Country - 1 min walk
Tacón de Marlín - 2 min walk
Marlitros - 1 min walk
Pinta Negra - 1 min walk
About this property
Rau Departamentos
This smoke-free apartment building features a 24-hour front desk, express check-out and free Wi-Fi in public areas. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Additional amenities include free WiFi, a hairdryer and a shower.
Rau Departamentos offers 23 air-conditioned accommodations with a hairdryer and blackout curtains. Kitchenettes offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.
Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets are allowed for an extra charge of MXN 250 per accommodation, per stay
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MXN 2000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: MXN 250 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 117440408
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Is Rau Departamentos pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 250 per accommodation, per stay.
How much does it cost to stay at Rau Departamentos?
As of 29 September 2026, prices found for a 1-night stay for 2 adults at Rau Departamentos on 30 September 2026 start from NZ$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Rau Departamentos?
This property doesn't offer parking.
What time is check-in at Rau Departamentos?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Rau Departamentos?
Checkout is at 11:00 AM.
Where is Rau Departamentos located?
Located in Santa Teresita, this apartment building is steps from Avienda Chapultepec and within 3 mi (5 km) of Expo Guadalajara and Guadalajara Cathedral. US Consulate General Guadalajara is 2.4 mi (3.8 km) away. Juarez Station is 21 minutes by foot and Refugio Station is 23 minutes.
Rau Departamentos Reviews
Reviews
7.6
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Excellent place, a little quieter than others, great AC, terrible WiFi and the hot water was at times unreliable but the location and bigger fridge and other amenities will have us staying here again!
The room was nice but it was a bit dirty and neglected. There was a smell coming from the drain. The AC didnt work. Great location for everything at walking distance. So many places to eat and very centralized. Would stay here again.
Stayed 3 nights in Mar 2026
Verified review
6/10 Okay
Hugo
10 March 2026
Liked: Check-in
Disliked: Cleanliness, communication
Very happy with the area but unfortunately lots of roaches and my stove didn’t work
Stayed 4 nights in Mar 2026
Verified review
4/10 Poor
Jose Luis
30 March 2026
Liked: Check-in
Disliked: Cleanliness, communication
Noise at night bed are worn out no hot water no cleaning service i don't think i would stay there on the future
I payed for a room in this place, but whe. I arrived, the person in the front desk said that he didn't have access to my reservation information and he didn't give me a room.
I had to walk under the rain with my luggage looking for a place to stay, even though my reservation was fully paid.
It's been one week and I haven't received my refund
The room was great, very nice location but, there was a terrible stench in the sewer. We stayed there for 3 nights 4 days, first night was ok, the second night the odor was worse that I even approached the housecleaning staff to ask for some kind of deodorant or something to go the smell go away, oh and we did not have hot water, I was able to shower with a bit of hot water but my husband got all the cold water after me. The third day was the worst in regards of the smell we just wanted out, we were placed in one of the rooms facing the front right above the restaurants and not even the noise bothered us as much as the smell did. Everything else was good except for that.
Stayed 3 nights in Mar 2026
Verified review
6/10 Okay
Jonás
27 June 2026
Liked: Communication
Disliked: Cleanliness, check-in
La habitación no estaba muy limpia. El baño olía horrible.
La persona encargada del check un que es un guardia de seguridad del edificio es bastante prepotente y actuó con actitud amenazante.
Stayed 1 night in Jun 2026
Verified review
4/10 Poor
luis
24 June 2026
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Cuando llegué (late check in) 8pm. Front desk bien. Dimensiones y amenidades de la habitación muy bien. La barra estaba sucia de grasa y habia restos de arroz frito. El refrigerador estaba asqueroso y lo reporte en ese momento y me contestaron que al siguiente dia pasarían sin falta (llegué un viernes) lo reporte todos los días y nunca fueron. La limpieza de la habitación, el refrigerador y cambio de la ropa de cama lo hicieron hasta la última noche (en ese momento yo habia decidido pasar la última noche en otro lugar y así lo hice) hice check out una noche antes por el tema de limpieza.
Soy chef de hoteles de 5 estrellas, 4 diamantes y AAA desde hace mas de 20 años. Decidí quedarme con ustedes por la cercanía a los temas de visita a la ciudad. Si es muy triste que teniendo tan buena ubicación y cuartos muy coquetos, descuiden el tema de limpieza. Entiendo perfectamente las camotizas, limpiezas en back to back pero lo que me sucedió no es aceptable ni negociable. Lo único que pedía era la limpieza bien hecha y solo ocurrió el ultimo dia y fue limpieza 7 de 10.
Stayed 6 nights in Jun 2026
Verified review
8/10 Good
Stephen
20 June 2026
Liked: Check-in, communication, listing accuracy
Miguel and Raul are awesome! The restaurant next door is amazing for authentic Mexican breakfast and the coffee is wonderful!
The area is loud and busy all day and night. The bar next door is open all night and has live music. Bring earplugs or a white noise machine if you wanna get decent sleep.
En general todo muy bien. El check-in fue un poco confuso, ya que tienes que marcar a un número, pero resolvieron rápido. La limpieza de la habitación no fue excelente, pero tampoco algo incómodo o difícil de soportar, sólo el suelo estaba un poco manchado de polvo. También me hubiera gustado que hubiera agua caliente en la regadera ya que me tocó un día nublado y lluvioso y el clima estaba algo fresco en Guadalajara, aunque el clima de la ciudad es muy caliente por lo regular. En general bien, buena relación calidad-precio y muy buena ubicación, principalmente si buscas asistir a conciertos en el C3 Stage, que se encuentra sólo a cuatro cuadras de Rau Departamentos. Sí volvería a hospedarme aquí.
Stayed 1 night in Jun 2026
Verified review
2/10 Terrible
MARIA MARISOL
1 June 2026
Disliked: Cleanliness, check-in, communication
PÉSIMA actitud de servicio del señor que tienen en recepción 😡 te responde de mala manera.
Tenían bolsas de basura en el elevador y APESTABA, ahí tuvieron la basura un buen rato.
En la habitación, no sirvió el aire acondicionado, nos bajaron a otra que no tenía las camas suficientes, no había sábanas limpias y no había agua caliente. Pegada a un bar que se escuchaba toda la fiesta, música y gritos hasta las 2 am.
TERRIBLE LA EXPERIENCIA, se pagó por un servicio de calidad y resultó muy mal.
Ni para ofrecer disculpas, ni reembolso por la habitación.
La cocina ni ganas de usarla, con cucarachas y la estufa super mal, desde la llegada el aire acondicionado no funcionó y ni siquiera intentos por llamar a su tecnico a repararlo, no agua caliente, no lo recomiendo pero para nada, nada que ver con lo que publican de ahi, conviene prinero verificar las habitaciones antes de pagar
Stayed 2 nights in May 2026
Verified review
2/10 Terrible
ERIKA
23 May 2026
Liked: Cleanliness, check-in
Disliked: Communication
Realice la reservación por medio de Expedia, me dieron un costo y me cobraron de más por parte de Rau, solo me dijeron que raro lo vamos a revisar y ya no me respondieron
Todo estaba muy bien. Lo único fue que nunca me llegó correo con los datos pra mi check-in, pero se resolvió y la habitación estaba muy limpia.
Stayed 1 night in May 2026
Verified review
6/10 Okay
VIANEY
7 May 2026
Liked: Check-in, listing accuracy
Disliked: Cleanliness
En general aceptable el departamento, solo que persisten muchas cucarachas y eso vuelve incómodo la estadía
Stayed 1 night in May 2026
Verified review
6/10 Okay
Gabriela
4 May 2026
Liked: Check-in, listing accuracy
Disliked: Cleanliness
Me gustó la atención del personal
Pero cuando a las 3 pm
La habitación estaba súper sucia y tuve que esperar un buen de rato hasta que estuviera limpia,al parecer las sabanas no me las cambiaron porque estaban todas manchadas
Las copas estaban llenas de labial.
Lo único que salvó esto fue la atención del personal,pero ya no volveria