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Condo

Capitalia Reforma Chapultepec

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Photo gallery for Capitalia Reforma Chapultepec

Lobby
Terrace/patio
Exterior
Room
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Massages in spa
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Non-smoking
The current price is NZ$221
includes taxes & fees
6 May - 7 May

Explore the area

View map
18 Tolstoi, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Choose your unit

View all photos for Classic Suite

Room

Classic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment

Room

Luxury Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Room

Superior Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Suite

Room

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Room

Standard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Room

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Suite

Room

Traditional Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Room

Premium Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Mexico City

Located in Reforma, a neighbourhood in Mexico City, Capitalia Reforma Chapultepec is in the entertainment district. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and some of the area's popular attractions include Palacio de Bellas Artes and Parque Zoologico de Chapultepec. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Angel of Independence Monument - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪totte para todos - ‬1 min walk
  • ‪Central de Pizzas - ‬2 min walk
  • ‪Hamburguesas HM - ‬3 min walk
  • ‪Kung Fu Noodle - ‬1 min walk

About this property

Capitalia Reforma Chapultepec

Spa services, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free condo building. Each condo features free WiFi, an espresso maker and a hairdryer. A safe, a shower and an iron/ironing board are among the other amenities that guests will find.
Capitalia Reforma Chapultepec offers 46 air-conditioned accommodations with espresso makers and a safe. This Mexico City condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Capitalia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Capitalia Reforma Chapultepec pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Capitalia Reforma Chapultepec?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at Capitalia Reforma Chapultepec on 6 May 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Capitalia Reforma Chapultepec?

There is free parking nearby.

What time is check-in at Capitalia Reforma Chapultepec?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Capitalia Reforma Chapultepec?

Checkout is at 11:00 AM.

Where is Capitalia Reforma Chapultepec located?

Located in Reforma, this luxury condo building is within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. Angel of Independence Monument and Chapultepec Park are also within 1 mile (2 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 14 minutes.

Capitalia Reforma Chapultepec Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 95 out of 140 reviews
Rating 8 - Good. 23 out of 140 reviews
Rating 6 - Okay. 9 out of 140 reviews
Rating 4 - Poor. 7 out of 140 reviews
Rating 2 - Terrible. 6 out of 140 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Check-in

9.0/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, communication
Everything went smooth check in was easy room was clean areas are clean staff is friendly and helpful I do recommend to stay here
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is very nice! It’s super clean and it’s new. Only thing is if you don’t like being cold take a warm blanket because the place can get very cold and there is no heat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication
Loved it very clean spacious and new Hard to improve on maybe invest in larger signage outside as it’s quite hard to find at first but overall 10/10
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Chelsea

Liked: Cleanliness, amenities, communication
We stayed in a junior studio suite. It was a great space. It was a minimalist design, but had everything we needed. The traffic noise was loud at times, but we drowned it out with a sound app. The front staff were present 24hours/day, but knew little English- which, again, was fine for us. I enjoyed the location and the ease of access to different parts of town.
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

Luis Alberto

Liked: Cleanliness
Disliked: Amenities, communication
We were not satisfied with our stay. Daily room cleaning was stipulated, but the room was not cleaned every day. The in-room safe box did not work, and basic amenities such as coffee capsules, bottled water, and toilet paper were very limited. There is no proper front desk service—only one security person available 24/7 to grant access, with no ability to assist guests.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Erwin

Liked: Cleanliness, amenities
Disliked: Communication
The room was fine really, but there were some issues. They will not give you a code to get into the building. Rather, you have to wait for security to let you in and out. Sometimes you’re left standing outside for quite some time. It’s very inconvenient. Electricity went out one night for a few hours and then, even when it came back, there was no running water for quite some time. I got locked out of my room once and security told me to figure it out by messaging the property. Stay somewhere else.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Andres A

Liked: Cleanliness, communication
Las habitaciones son más pequeñas de lo que parecen.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrés

Liked: Cleanliness, amenities
Excelente opción… habitación de lujo!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MARY GELLY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Impecable todo bien solo el jueves salí 8 am regresé a las 4 pm y la habitación no estaba hecha y tuve que tender yo mi cama. Fuera de eso de verdad gran lugar
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ANA CAROLINA

Liked: Cleanliness, property conditions & facilities, communication
Personal amable, habitaciones impecables, muy bien decorado, lo unico que no me gusto es que se oye muchisimo ruido de la calle.
Stayed 1 night in Jan 2026
Verified

8/10 Good

ROSSELLA

Liked: Cleanliness, amenities, property conditions & facilities, communication
No había shampoo ni jabón en la habitación además de que la llave del lavamanos no funciona
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anabelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente servicio, atención, limpieza, mobiliario y ubicación.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy limpia y recomendable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitaciones nuevas, personal amable. Puntos a mejorar: la calefacción no funciona. Limpieza y servicio de agua y café diario en lugar de solo por semana. Agregar una cortina en la ventana de la entrada para que no entre la luz.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

César Ramon

Liked: Cleanliness, amenities, communication
Todo excelente! Servicio, atención, limpieza, instalaciones!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication
Muy bien
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Amenities, communication
no tiene nombre del hotel, solo esta el edificio y tienes que andar preguntando donde es
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hector Augusto

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación está impecable y muy cómoda. El personal de recepción amable. En general muy recomendable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super recomendable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo fue excepcional
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Fernando

Disliked: Amenities, communication
Pésimo trato
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edgar Salvador Alzate

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación estuvo impecable, el edificio nuevo prácticamente, el servicio de recepción rápido y amable. Lo único que estuvo fuera del plan, es que en la tercera noche de 4, se escuchaba que alguien tenía música fuerte, en la noche y en la mañana, lo reporte a recepción y por WhatsApp, y en 15 minutos lo quitaron.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, communication
El fácil acceso y la limpieza
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Realmente estuvo muy bien la ubicación y el hotel en general. Solo tengan en cuenta que les entregan la habitación a las 4pm. Otra cosa que deben de tomar en cuenta es que el código de acceso para ingresar al hotel deja de funcionar en la noche como a las 9pm. Así que el seguridad tendrá que abrirles. Realmente estuvo muy bien.
Stayed 1 night in Dec 2025