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Aparthotel

Casa Kokoro Hakuba

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Photo gallery for Casa Kokoro Hakuba

Exterior
Property video
Room
Bathroom
Private kitchen

Reviews

10 out of 10
Exceptional

Popular amenities

  • Self-parking included
  • Dogs and cats allowed
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Outdoor entertainment area
NZ$306
18 Apr - 19 Apr

Explore the area

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27721-296 Kamishiro, Hakuba, Nagano, 399-9211
  • Place, Hakuba Green Sports Park
    ‪13 min walk‬
  • Place, Hakuba Goryu Ski Resort
    ‪3 min drive‬
  • Place, Hakuba 47 Winter Sports Park
    ‪3 min drive‬

Choose your unit

View all photos for Comfort Apartment, Garden View

Room

Comfort Apartment, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Apartment, Garden View

Room

Deluxe Apartment, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Casa Kokoro Hakuba

This smoke-free aparthotel features concierge services, laundry facilities and tour/ticket assistance. Self parking is free. Each apartment features free WiFi and a kitchen with a fridge, a stovetop and a microwave. A separate bath and shower and a desk are among the other amenities available to guests. Weekly housekeeping is available.
Casa Kokoro Hakuba offers 6 accommodations. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower. This Hakuba aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of JPY 5000, per pet, per day, plus a deposit of JPY 10000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: JPY 10000 per stay
  • Pet fee: JPY 5000 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Casa Kokoro Hakuba pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of JPY 10000 per stay and a fee of JPY 5000 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Casa Kokoro Hakuba?

As of 16 April 2026, prices found for a 1-night stay for 2 adults at Casa Kokoro Hakuba on 18 April 2026 start from NZ$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Kokoro Hakuba?

Self-parking is free at this property.

What time is check-in at Casa Kokoro Hakuba?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Kokoro Hakuba?

Checkout is at 10:00 AM.

Where is Casa Kokoro Hakuba located?

Situated in Hakuba, this aparthotel is within 1 mi (2 km) of Hakuba Green Sports Park and Hakuba Goryu Ski Resort. Chokoku-ji Temple and Hakuba 47 Winter Sports Park are also within 2 miles (3 km).

Casa Kokoro Hakuba Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Check-in

9.4/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, check-in, communication, listing accuracy
Rika and Andy work well together we had a very good stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, check-in, communication, listing accuracy
The owners have two very cute dogs who were wonderful to meet
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Obsolutely over and above fantastic hosts with great ameneties like a local shuttle to downtown and a rack to dry your snowboarding gear. We would absolutely stay again. The hosts were beyond compare!
Stayed 3 nights in Feb 2026

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