Located in Sapporo, Randor Hotel Sapporo Heritage is in the city centre. Sapporo Clock Tower and Sapporo TV Tower are notable landmarks, and some of the area's activities can be experienced at Sapporo Teine and Jozankei Hot Spring. Sapporo Cultural Arts Theater hitaru and Hokkaido Ainu Centre are also worth visiting.
This smoke-free aparthotel features laundry facilities and free Wi-Fi in public areas. Each apartment features free WiFi and a kitchen with a stovetop and a microwave. Housekeeping is available on request.
Randor Hotel Sapporo Heritage offers 125 accommodations with a hairdryer. Kitchens offer stovetops, microwaves and kitchenware and utensils.
Bathrooms include a combined bath/shower unit. This Sapporo aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and change of towels can be requested.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Cleaning/housekeeping/linen fee: JPY 5000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 127552447
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Is Randor Hotel Sapporo Heritage pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Randor Hotel Sapporo Heritage?
As of 24 September 2026, prices found for a 1-night stay for 2 adults at Randor Hotel Sapporo Heritage on 28 October 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Randor Hotel Sapporo Heritage?
This property doesn't offer parking.
What time is check-in at Randor Hotel Sapporo Heritage?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Randor Hotel Sapporo Heritage?
Checkout is at 11:00 AM.
Where is Randor Hotel Sapporo Heritage located?
Located in Sapporo City Centre, this aparthotel is within a 10-minute walk of Susukino Street, Nakajima Park and Tanukikoji Shopping Street. Odori Park and Sapporo Clock Tower are also within 1 mile (2 km). Higashi-Honganji-Mae Stop is only a 3-minute walk and Nakajima-koen Station is 6 minutes.
Randor Hotel Sapporo Heritage Reviews
Reviews
9.4
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
We really enjoyed the space. It was new, clean and well equipped with everything that we needed for our 5 nights stay. The space had two double beds, couch, tv, kitchen, laundry.
The only thing we would have liked is if they had bigger beds. Two double beds for four people reservation is too small.
Very good for overall. There is a laundry machine in the room. If you need more detergent, just ask, they’ll give you more. There is no dryer. So just hang in the room.
Located in Susukino, so it’s easy to walk around.
Staff are all friendly. I enjoyed my stay!
방은 넓고 전반적으로 깨끗하게 관리되어 있어 쾌적하게 이용할 수 있었습니다.
다만 몇 가지 아쉬운 점이 있었습니다. 세면대와 화장실의 배수가 원활하지 않아 사용에 불편함이 있었고, 투숙 기간 동안 객실 청소 서비스가 제공되지 않았습니다. 특히 사용한 수건만이라도 정기적으로 수거해 주었다면 훨씬 쾌적하게 지낼 수 있었을 것 같습니다. 6명이 3일 동안 머무르다 보니 사용한 수건이 계속 쌓여 화장실 공간이 다소 불편하게 느껴졌습니다.
또한 저녁 10시 이후에는 프런트 데스크에 직원이 상주하지 않아, 밤늦게 온수가 나오지 않는 문제가 발생했을 때 즉각적인 도움을 받기 어려웠습니다.
객실 상태 자체는 만족스러웠지만, 객실 관리 및 야간 대응 서비스가 보완된다면 더욱 좋은 숙박 경험이 될 것 같습니다.
키친, 세탁 시설을 포함한 넓은 방, 친절한 직원, 넓이 대비 저렴한 가격을 생각하면 꼭 다시 와야 할 것 같 지만, 사용자 경험을 생각하면 꼭 그렇지도 않습니다.
란도르는 인건비를 절감하여 가성비를 올리는 구조의 체인이기 때문에, 직원들이 오전 10시-오후10시 까지만 근무하는 구조는 납득할 만 합니다.
하지만 이 것 때문에 10시 이후에는 체크인이 매우 불편해지고, 메일로 메인 로비 입장용 비밀번호를 미리 받지 못하면 체크인이 불가능하기도 합니다.
퇴실시에 대여했던 가습기를 반납하는데 직원이 없어서 사진 처럼 카운터에 두고 나와야 해서 불편했습니다.
객실 베개에서 곰팡이냄새/오래된 나무 냄새 같은게 나는데 반나절 정도 환기 후에 없어졌습니다.
목조건물 특성상 난방시에 방이 건조해지는데, 객실내에 가습기가 없어서 대여 요청을 해야 합니다. 외국 체인 호텔이 아니면 대부분의 일본 호텔에는 공기청정 가습기가 있는데 말이죠.
욕실에 수건걸이가 없어서 불편합니다.
스스키노의 숙소이지만 소음은 생각보다 거의 없었습니다. 단지 다른 객실의 문이 닫히는 소리가 매우 크게 들립니다.
넓은 방을 선호하지만, 불편하고 불쾌했던 경험이 많아서, 가격이 아주 잘 나오지 않는 이상에는 다시 묵고 싶지 않습니다.