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Birch Hill Grand Rapids

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Photo gallery for Birch Hill Grand Rapids

A living room with a stone wall, fireplace, orange sofa, and a ceiling fan.
An outdoor patio area with a pergola, seating, and potted plants.
A reception area with a marble counter, a clock, and a television on the wall.
A hotel room with a bed, a TV, a fireplace, a chair, and a table.
A living room with a stone wall, a fireplace, a framed picture, and a window with curtains.

Reviews

5.2 out of 10

Highlights

  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Woodland Mall

Popular amenities

  • Self-parking included
  • Dog-friendly
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Barbecue

Explore the area

View map
2701 E Beltline Ave SE, Grand Rapids, MI, 49546
  • Place, Woodland Mall
    ‪2 min walk‬
  • Place, Centerpointe Mall
    ‪5 min walk‬
  • Place, Calvin University
    ‪19 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Choose your unit

View all photos for Deluxe Studio Suite, 1 Queen Bed, Non Smoking

A kitchen with wooden cabinets, a stainless steel sink, a stove, and a dishwasher.

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft, Multiple Beds, Non Smoking (Two-Bedroom Loft Suite)

A hotel room with a bed, bedside lamps, a window with curtains, a television on the wall, and a wooden floor.

Loft, Multiple Beds, Non Smoking (Two-Bedroom Loft Suite)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking

A kitchen with wooden cabinets, a stainless steel sink, a stove, and a dishwasher.

Studio Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Non Smoking

A hotel room with a bed, two bedside lamps, a television, a sofa, and a small table.

Deluxe Studio Suite, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside lamps, a television, a sofa, and a small table.

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a desk with a computer, two bedside lamps, and a painting on the wall.

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Birch Hill Grand Rapids

Laundry facilities, a computer station and barbecues are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a fireplace at reception and gift shops/newsstands are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a TV with cable channels, and other amenities include free WiFi and a dining area. Weekly housekeeping is available.
Birch Hill Grand Rapids offers 96 accommodations with a safe and free toiletries. Premium cable televisions are provided. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 10.00, per pet, per day, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees
  • Towels fee: USD 10 per accommodation, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 14914
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Birch Hill Grand Rapids pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 10.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Birch Hill Grand Rapids?

Self-parking is free at this property.

What time is check-in at Birch Hill Grand Rapids?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Birch Hill Grand Rapids?

Checkout is at 11:00 AM.

Where is Birch Hill Grand Rapids located?

Located in Kentwood, this aparthotel is within a 10-minute walk of Centerpointe Mall and Woodland Mall. AMF Eastbrook Lanes and Orbit Room are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Birch Hill Grand Rapids Reviews

Reviews

5.2
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 116 reviews
Rating 8 - Good. 15 out of 116 reviews
Rating 6 - Okay. 14 out of 116 reviews
Rating 4 - Poor. 19 out of 116 reviews
Rating 2 - Terrible. 45 out of 116 reviews

5.2/10

Cleanliness

10/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Check-in

6.4/10

Communication

4.4/10

Listing accuracy

Reviews

Verified review

2/10 Terrible

Candise

Disliked: Check-in, communication
The front office was not open for me to check in when i arrived at 6pm so i had to find somewhere else to stay
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Norman

Liked: Check-in, communication, listing accuracy
Yes, it is welcome for pets. I don't have a pet. Staff was friendly. Room wasn't clean to the normal standards dust and dirt on the floor, rod for hanging towels and wash cloths was broke.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, check-in, communication, listing accuracy
We were not allowed to check in. They said Hotels.com did not send the reservation to them. I'm not sure who to blame about that, but the property itself was a converted apartment complex, and had sketchy characters wandering the parking lot, and a lot of pot smell. In the end, I was glad we had to re-book somewhere else.
Stayed 1 night in May 2026
Verified review

8/10 Good

Chelsea

Liked: Cleanliness, property conditions & facilities
Solid no-frills accommodation
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Robert

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
dirty outdated room, the tv remote barely worked, pictures online were misleading.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, communication
We needed a place that would sleep 4 adults and 2 big dogs. Real close to places to eat and walk to Starbucks in the morning. Not a 5 star place but really fit our needs for a place to sleep while visiting the hospital for a protracted stay.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort, communication

Amazing

Felt like home!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

lea

Liked: Room comfort, communication
I love this place it's great
Stayed 8 nights in May 2024
Verified review

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities, communication
Nice and close to the mall
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

James E

Disliked: Property conditions & facilities
Staff was nice. Room was a little ruff.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Cullen

Disliked: Check-in, communication
Check-in time was listed as 1pm. Got there at 11am and was told might be able to get a room by 1pm. Went in person at 1pm and was told none available wait till 3pm. Checked in at 3pm got a room. Went into the room the floor was very dirty was not swept/mopped properly. There was animal poop under the couch. There were no bedsheets pillows blankets or anything for the pullout bed. There were only two lights in the room located in the kitchen. The thermostat kept changing temps on its own. The bathroom is a fall hazard when even the slightest wet. The check-in manager was rude overall. The other guests staying there are rude. Overall for the price it sucks. Hopefully the new company that bought this place will be better
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is like a mini apartment with kitchenette located in busy location with mall restaurants stores so everything is near and walking distance. Like any older type of motel/hotel there’s always the need for updating rooms outside fix this and that. If I was in the area again and needed a place I would stay again. Staff at front were pleasant
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, communication
Nice modern units
Stayed 1 night in May 2025
Verified review

6/10 Okay

Melinda

No security cameras at all. No security of any kind.
Stayed 27 nights in Nov 2025
Verified review

8/10 Good

Michael

Liked: Room comfort, communication

Big space, Hotel works with you.

Very convenient location and bigger space. There was an issue on this stay which the hotel worked with us to fix and will stay again.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

damarish

Liked: Cleanliness, property conditions & facilities, communication
It was good just need to update the information, no pots and pans and no linen on the pullout bed
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice people
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

MICHAEL

Liked: Amenities, property conditions & facilities
Nice people
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, room comfort
Disliked: Communication
The room was great, however they close at 2:00 pm and have the keys in a lock box with a code that I never received, luckily there was a staff member that was still there and able to help me get it figured out
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Patrick

Liked: Communication
Disliked: Room comfort

Affordable - Cheap

The place is very dated. The room was clean but parts of it looked like it took a beating. Despite being a suite there were no dishes or silverware in the room. No coffee maker, nothing.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best value hands down in all of Grand Rapids for those who want kitchens - the best laid out kitchens and best accommodating staff & sales - great communication - talk to them
Verified review

8/10 Good

Cruz

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was cozy. Could use some upgrades, cold spots in the suite.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice.people
Stayed 7 nights in Apr 2024
Verified review

4/10 Poor

Lee

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
It isnt what it used to be
Stayed 1 night in Aug 2025

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