Global Luxury Suites at Mountain View

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Photo gallery for Global Luxury Suites at Mountain View

A modern living room with a grey sectional sofa, wooden ceiling, large windows, and a flat-screen TV.
A modern meeting room with a large table, grey chairs, a yellow sofa, and a large window.
A modern lounge area with a large window overlooking a pool and outdoor seating.
A modern kitchen with stainless steel appliances, a central island, and a view to the dining area.
A modern hotel lobby with large windows, a pool view, and contemporary furniture.

Reviews

8.0 out of 10
Very good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Near Silicon Valley

Popular amenities

  • Rooftop terrace
  • Spa pool on site
  • Outdoor pool
  • Cots available
  • 24-hour fitness centre
  • Barbecue
The current price is NZ$666
includes taxes & fees
16 Oct - 17 October 2027

Explore the area

View map
1720 El Camino Real, Mountain View, CA, 94040
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, Stevens Creek Trail
    ‪13 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪18 min drive‬

Choose your unit

View all photos for Luxury Apartment, 1 Bedroom

A modern living room with a grey sofa, a glass coffee table, and a grey rug. There is a kitchen in the background with dark cabinets and stainless steel appliances.

Luxury Apartment, 1 Bedroom

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

A modern living room with a leather sofa, a glass coffee table, and a large window providing natural light.

Luxury Apartment, 2 Bedrooms

  • 102 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

A living room with a sofa, armchair, glass coffee table, and a painting of a horse.

Deluxe Apartment, 1 Bedroom, Balcony

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Frequently asked questions

Does Global Luxury Suites at Mountain View have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Global Luxury Suites at Mountain View?

As of 29 October 2026, prices found for a 1-night stay for 2 adults at Global Luxury Suites at Mountain View on 16 October 2027 start from NZ$666, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Global Luxury Suites at Mountain View pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Global Luxury Suites at Mountain View?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Global Luxury Suites at Mountain View?

Checkout is at 11 AM.

Where is Global Luxury Suites at Mountain View located?

Located in Shoreline West, this apartment building is within 1 mile (2 km) of Silicon Valley, San Andreas Fault Trail and Mountain View Center for the Performing Arts. San Antonio Shopping Center and El Camino Hospital are also within 3 miles (5 km). Mountain View Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Global Luxury Suites at Mountain View Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 98 out of 199 reviews
Rating 8 - Good. 52 out of 199 reviews
Rating 6 - Okay. 17 out of 199 reviews
Rating 4 - Poor. 12 out of 199 reviews
Rating 2 - Terrible. 20 out of 199 reviews

9.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

5.0/10

Check-in

6.4/10

Communication

6.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed this trip at this apartment.
Stayed 10 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice

Always a pleasure to stay here
Stayed 7 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in, communication
It was a really nice room, a lot of space, and the pool was nice. That being said, the locking app situation is hard to manage. Also, because of Internet issues, my husband and I got locked in a stairwell for 10 minutes while our kids were in the room. It's kind of panicking. Also, I was really worried if there was a fire or emergency what would happen since all exits are managed by this locking method, even emergency exits. I hope that place has a plan, because it could be a death trap. Luckily we were on the bottom floor so our evac route was the balcony. Locking stairwells seems so so dangerous. But if you don't worry about that sort of thing it's a great place to stay. 😬
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Extremely terrible check in experience
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location

We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The building is all new. I loved it staying there and totally met my family needs. Apartment is great. I missed some kitchen accessories - they have only a few. Other than this, communication / instruction from the property manager was very good and clear.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best deal

Good place for the price
Stayed 21 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Disliked: Check-in
We stay here often, however the rooms are rarely as listed...meaning it may say a 2 bedroom with 2 queens when in fact it may be a king with 2 twin beds. Also, the Latch keyless entry is a pain. It usually takes an hour before we get in just because the codes don't work. Yet, the location, parking and overall great neighbors and neighborhood make up for the frustrations.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked that it had washer and dryer in room.the room was very nice.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Excellent place. Convenient location. Will used again. Mattress little bit too hard for my likeness. Overall, highly recommended
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
Cleaness!!
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
No spices. Limited cookware
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Room comfort, communication

Beware location and access system

Very noisy location, heavybtrafficvfromnEl Camino Real. Very cumbersome use of Latch app. Early check in did not work; cystomer support nit able to solve issues. Waited three and half hours to get access. Clean apartment and comfortable beds.
Stayed 6 nights in Oct 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Communication
Does not match picture on listing. No front desk; no one answers the customer support phone numbers. Not enough towels or blankets. This listing was inaccurate and very disappointing.
Stayed 5 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
The check in insurrections are by far the worst I’ve ever had. This also isn’t the “global luxury suites” - I put that into my maps and I was walking around the wrong apt complex for 45 mins trying to call customer support who was absolutely useless and rude until I finally realized the global luxury suites on maps is not the right place. Then when I finally got to the right place which was another 20 min drive away, the app didn’t work and there were no instructions on what elevator to use and how to get into the building which took another hour. The bed was extremely uncomfortable as well. Highly don’t recommend staying here.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Garbage disposal did not work.subtle rumbling all day and night- off and in. Not sure if it was trucks outside, the elevator or garbage shire. Not noticeable with tv on, but noticeable at night. Electronic locks were confusing.
Stayed 8 nights in Oct 2024
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Agency didn’t work appropriately, they just didn’t give keys
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Communication

Bad support service

It took us 3 hours before we could get into our room. First, the access latch was not working at all. I called and waited for 40 minutes before someone call me back to re-emailed me the correct one. Then I spent another hour to find my room!!
Stayed 5 nights in Feb 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Communication

Not great

Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.
Stayed 14 nights in Jan 2023
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The communication and management were terrible. I was locked out 9pm in the night and no one is in front desk. I couldn't get into the property. I called service hotline, was told someone is coming to help me, nobody showed up. I was stay outside of the hotel for one and half hour. It was cold and horrible experience. service needs some serious improvement.
Stayed 3 nights in Mar 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
This property is nice, but everything is automated. During your stay you will never see a front desk person or any person that can assist. All communication/issues are communicated by phone and/or text. There are not physical keys to use. Instead there is a Latch app that you download and use to enter the parking garage, elevator and room/apartment, etc. It takes some time to get used to and not all of the entries & exits are listed logically. For our group, we all used one login and password, just FYI. Not sure we would stay here again, we realized how nice it is to have actual people to talk with at a typical hotel if you have an issue.
Stayed 11 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication

Latch key system made for a horrible experience

Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
While the property itself is great (clean, quiet, good amenity), communication and management is poor. We were given a code to a wrong room in the Latch app as they re-assigned us to a new room on the day of check-in but didn’t update in their system properly. We stepped in a room that was clearly occupied! What’s worse was we were emailed that all staff would be on Thanksgiving break and we should call some back up phone number, but the back up person clearly belongs to a different firm and was not sure how to handle this and told us there is a chance nobody would be given it’s night before Thanksgiving (so very stressful for us after a long day of driving). And even more funny was we tried to call the original number after all, and they were actually not on break at all! They were indeed able to help. It seems the property is subcontracted through many firms and between each layer there is some communication barrier. Too many miscommunication and mismanagement made an otherwise wonderful stay stressful.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back. Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go. This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!
Stayed 3 nights in Sep 2024

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