Citadines Xinghai Suzhou

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Photo gallery for Citadines Xinghai Suzhou

A high-rise hotel with a modern design, featuring a prominent 'Citadines' sign at the top.
Property video
A modern breakfast buffet with a variety of food options, a coffee machine, and a view of greenery through large windows.
A hotel room with a large bed, a nightstand with a lamp, a window with a view, and an air conditioning unit.
A modern hotel room with a large bed, a nightstand, a green accent wall, and a city view through large windows.

Reviews

8.4 out of 10
Very good

Highlights

  • Onsite parking available
    Convenient and secure on-site parking, a rare amenity in the area.
  • Discover nearby landmarks
    Walk to Gate to the East

Popular amenities

  • Restaurant
  • On-site fitness centre
  • Extra beds
  • Housekeeping
  • 24-hour airport shuttle available
  • Air-conditioning
The current price is NZ$91
includes taxes & fees
7 Nov - 8 Nov

Explore the area

View map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
  • Place, Gate to the East
    ‪17 min walk‬
  • Place, Suzhou Center Mall
    ‪2 min drive‬
  • Place, Jinji Lake
    ‪3 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪40 min drive‬

Choose your unit

View all photos for Deluxe Room, 1 Bedroom

A modern hotel room with a large bed, a city view, and a minimalist decor.

Deluxe Room, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Studio

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Studio

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Condo, 1 Bedroom

A modern living room with a grey sofa, a glass coffee table, a black office chair, and a bright orange chair.

Executive Condo, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premier Room, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a window with a view, and an air conditioning unit.

Premier Room, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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Frequently asked questions

Is Citadines Xinghai Suzhou pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citadines Xinghai Suzhou?

As of 27 October 2026, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on 7 November 2026 start from NZ$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Xinghai Suzhou?

Self-parking is available for CNY 40 per day. Limited spots are available.

What time is check-in at Citadines Xinghai Suzhou?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Citadines Xinghai Suzhou?

Checkout is at noon.

Does Citadines Xinghai Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 636 per vehicle applies.

Where is Citadines Xinghai Suzhou located?

Located in Suzhou Industrial Park, this aparthotel is within 1 mile (2 km) of Gate to the East and In City Shopping Mall. Jinji Lake and Suzhou Center Mall are also within 2 miles (3 km). Xinghai Square Station is 8 minutes by foot and Ligongdi West Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 64 out of 179 reviews
Rating 8 - Good. 88 out of 179 reviews
Rating 6 - Okay. 22 out of 179 reviews
Rating 4 - Poor. 1 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Check-in

8.4/10

Communication

8.0/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment hotel room was good and the breakfast had lots of options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024
Verified review

6/10 Okay

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
近くに食事できる場所が多いので、出張などで困らないです。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
客室の清掃がいいです
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
気持ち良くすごせました
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
スタッフの対応はよいです。
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
前払いにするとホテルでのデポジットや支払いが無く楽です。 ホテルは比較的清潔で、ベッドメイクやタオル交換は毎日してくれました。 朝食無しプランでしたが、近くに日本料理屋やコンビニがあるので不自由しませんでした。
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
朝食は付けなかったのでわかりません。 近くにファミマや居酒屋、バーもあり便利です。
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
湯船にお湯を溜めた後、シャワー利用すると 徐々に温度が下がっていった。
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

ワンルームアパート

サービスアパートをホテル利用しています。可もなく不可もなくですが、洗浄機付きトイレがあるのはプラスです、
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

住宿體驗良好

已經五年沒入住這飯店，這次入住有三點不如從前 1. 洗澡熱水熱度不夠 2.房間沒有有效連結的wifi 3. 早餐樣式變少了 不過多了 機器人 跟 外送櫃 整體來說 還是很滿意這次住宿的
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

無言
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

事前支払いプランでの发票は入手出来ません

何年ぶりかの滞在でしたが日本語での対応や部屋など相変わらず快適でした。一点、当ホテルに限ったことでは無く、皆さま既にご存知かと思いますが、Hotels.comでの事前支払いプランで予約した場合に中国の发票を発行することは出来ないとのことです。中国での費用処理必要な場合には現地払いする必要があります。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020