Located in Amman, Viola Hotel Suites is in the city centre. The Parliament and Amman Citadel are local landmarks, and some of the area's activities can be experienced at Children's Museum and Bisharat Golf Club. Looking to enjoy an event or a game while in town? See what's happening at King Hussain Sports City or International Stadium.
How much does it cost to stay at Viola Hotel Suites?
As of 7 November 2026, prices found for a 1-night stay for 2 adults at Viola Hotel Suites on 10 January 2027 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Viola Hotel Suites?
Self-parking is free at this property.
What time is check-in at Viola Hotel Suites?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Viola Hotel Suites?
Checkout is at noon.
Does Viola Hotel Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of JOD 30 per vehicle applies.
Where is Viola Hotel Suites located?
Located in Tla' Al-Ali, this aparthotel is within a 15-minute walk of Al Mukhtar Mall and King Hussain Sports City. Martyrs' Memorial and Museum and International Stadium are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Viola Hotel Suites Reviews
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Very nice experience and I recommend this place to everyone.
Stayed 1 night in Oct 2017
Verified review
6/10 Okay
George
2 April 2023
Liked: Communication
The Location was good , The property is a bit old and not so clean…it’s ok to stay for a day but not more…
Stayed 1 night in Mar 2023
Verified review
6/10 Okay
Louai Al
6 April 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Location,suite size, price, stuft,housekeeping team, and breakfast are very good.
The suite has everything you need but the living area has scraps sofa and chairs (not only too sagging but you feel the wood when you sit on it ) when I complained about that they offered me to change the suit but they said all rooms like this .
One more disadvantage is the shower pressure is weak.
Bery helpfull stuff but bad management.
Stayed 12 nights in Mar 2023
Verified review
10/10 Excellent
Bassam
26 March 2023
Liked: Cleanliness, communication
Expect to buy your own kitchen supplies
The bed was too stiff and not a king size even though it looked like it was in the “deluxe” pictures. It fits almost a person and a child in size. The kitchen was a disappointment because it had nothing in it. And then when we asked for kitchen supplies they gave us few stuff. Not what you expect when you pay for a deluxe room price
Stayed 11 nights in Mar 2023
Verified review
8/10 Good
Amber
11 September 2022
Liked: Cleanliness, room comfort, communication
3.5 Stars. It’s ok. Does the job.
More 3.5 Stars, not 4. Mixed feelings about this accom. We had the Family Suite for 3 nights. Main bedroom is a little small. Not a lot of room for 2 x bags. Decent size bathroom for both main and ensuite. Beds were ok, a bit dated. The place was clean. Shower pressure good. Lounge has a small couch and some single chairs. Kitchenette is ok, but it’s missing pots / pans, so you cant use the stove. Very minimal cutlery. 1 x spoon, fork and a few knives. This may have been corrected if we asked but we didn’t bother. Disappointing. A family suite with a kitchenette should come with enough cutlery and pots and pans already. My main issue was the lack of a washing machine which was originally advertised to the best of my knowledge as it was the reason I booked. Now it says “laundry facilities”. Even if I made an error, “laundry facilities” is the hotel charging you to do the washing for an ridiculous amount of $$. So buyer beware.
However the hotel is clean. It’s well priced. Staff are very helpful. Small Mini mart close by. A big Safeway mart is a 10 min walk. A few restaurants up the road and an ATM around the corner.
Stayed 2 nights in Sep 2022
Verified review
6/10 Okay
Tarik
21 July 2026
Liked: Listing accuracy
Disliked: Communication
i tried to contact the host through hotels.com twice without any reply. we arrived at around 4am it was closed but they open for us when we knock the door.
room was ready and clean, but there was bad smell outside the room. i told the reception about it also twice but we left the hotel next day and the bad smell was still there .
Stayed 2 nights in Jul 2026
Verified review
8/10 Good
Yahia
4 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
La chambre est bien , il y avait une cuisinette mais il manquait certain ustensiles
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Mohammad
17 April 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
فندق رائع وخدمة ممتازة
الغرف رائعة ونظيفة
وكل الشكر لجميع العاملين بالفندق
Stayed 3 nights in Apr 2024
Verified review
10/10 Excellent
Garbis
7 June 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and well organized with a small kitchen. Close to supermarket 4min walking distance. Staff were good helpful and they were educated. Good price too with breakfast every morning.
Stayed 12 nights in May 2022
Verified review
10/10 Excellent
Verified traveller
28 May 2022
Liked: Communication
Perfect!
Stayed 4 nights in May 2022
Verified review
6/10 Okay
James
26 October 2021
Liked: Cleanliness
Disliked: Room comfort
A Jordanian experience!
We were at Viola for 10 nights. The aircon stopped working nearly every day - generally restarted by opening and closing the window (no idea why that worked)
Breakfast was good from a local viewpoint, but the lack of cereal was missed by us Westerners.
The room keys also stopped working daily and had to be replaced daily.
The free bottles of water each day were much appreciated.
Stayed 10 nights in Oct 2021
Verified review
10/10 Excellent
Verified traveller
15 July 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is very very clean, friendly staff, quiet hotel and good breakfast
Stayed 1 night in Jul 2021
Verified review
8/10 Good
Hazim
3 January 2021
Liked: Cleanliness, room comfort, communication
الموقع ممتاز، الاستقبال جيد جدا، الغرفة واسعة و مريحة، عدة مطاعم قريبة من الفندق؛ بالاضافة الى العديد المحال في أشهر شارع في عمان (الكاردنز(.
The staff were extremely helpful and courteous. Location was excellent on Gardens street very close to Shmeisani Area, Safeway Supermarket and Abdali Boulevard. Breakfast provided had an excellent international appeal as well as a variety of local dishes. The premises were spotless at all times. I highly recommend it!