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Aparthotel

BORÉNA Hotel Boutique

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Photo gallery for BORÉNA Hotel Boutique

Rooftop pool
Rooftop pool
Front of property
Room
Breakfast area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Breakfast available
The current price is NZ$72
includes taxes & fees
18 May - 19 May

Explore the area

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5 Avenida Entre Calle 38 y Calle 40, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Choose your unit

View all photos for Deluxe King Suite

Room

Deluxe King Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for LOFT KING SUITE

Room

LOFT KING SUITE

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for SUPERIOR KING SUITE WITH BALCONY

Room

SUPERIOR KING SUITE WITH BALCONY

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

Room

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Room

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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The price is NZ$171
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About this property

BORÉNA Hotel Boutique

This aparthotel features an outdoor pool, a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a picnic area are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Free WiFi, a coffee/tea maker and a ceiling fan are among the other amenities available to guests.
BORÉNA Hotel Boutique offers 7 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.655 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 180 per person
  • Equipment fee: MXN 2000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 22839754
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does BORÉNA Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at BORÉNA Hotel Boutique?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at BORÉNA Hotel Boutique on 18 May 2026 start from NZ$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BORÉNA Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at BORÉNA Hotel Boutique?

This property doesn't offer parking.

What time is check-in at BORÉNA Hotel Boutique?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at BORÉNA Hotel Boutique?

Checkout is at 11:00 AM.

Does BORÉNA Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is BORÉNA Hotel Boutique located?

Located in Downtown Playa del Carmen, this aparthotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10 and Mamitas Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

BORÉNA Hotel Boutique Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 54 out of 163 reviews
Rating 8 - Good. 38 out of 163 reviews
Rating 6 - Okay. 23 out of 163 reviews
Rating 4 - Poor. 13 out of 163 reviews
Rating 2 - Terrible. 35 out of 163 reviews

7.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

10/10

Check-in

6.8/10

Communication

5.4/10

Listing accuracy

Reviews

Verified

8/10 Good

Francisco

Liked: Amenities, communication
Was nice little dirty by the pool are and the room
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

nelson

Liked: Cleanliness, property conditions & facilities
good location
Stayed 1 night in Aug 2023
Verified

6/10 Okay

peter

Liked: Cleanliness, property conditions & facilities, communication
overall good budget accommodation on the doorstep of 5th Avenue & 5 min walk to beach. large room, comfy bed, hot shower, good AC.
Stayed 4 nights in May 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, room comfort, communication
Great location. High ceilings and nice balcony and wall of windows.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

ramey

Liked: Room comfort
There was no water during the stay. Impossible for a shower or toilet flush. Awesome location
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nobody was at check in, i waited for an hour. no lock on the doors and i didn’t even stay there i couldn’t get a refund.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Hector

Liked: Cleanliness
Quiet at night so that was a plus for 5th ave. The room itself was perfect, maybe the bed needs to be changed but that’s all.
Stayed 1 night in May 2024
Verified

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Good sized room. Nice staff (Robert). You can walk just about anywhere from the motel. Its a short walk tobthe beach and they give you access to Martina Beach Club. Win-win!
Stayed 8 nights in Oct 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort
Disliked: Communication

Great room and only $40 a day

First night air wasn’t working moved us to a different room then fix everything next day great patio over 5th ave room was big
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Juan Leonardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Confortable
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, communication
We came to our hotel and there was cigarette stains on the couch, weird stains on the sheets, furniture was falling apart and had duct tape on holding it together at places. No safe, the lock was with a key but no dead bolt. The area was also questionable. It was difficult to locate the actual area. We left imidiately and found another hotel. Do not stay.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Miguel

Place was nice smelled a little like moldy after u left for a long time and no windows other then that the place was nice clean
Stayed 7 nights in Feb 2024
Verified

4/10 Poor

Susan

Liked: Communication
Property is in a prefect location. The wifi was non-existant. I had to sit at the bar across the street to work. The windows were covered with dark drapes that don't move. Adequate kitchen. If you don't need wifi or use the room much, it's in a good location.
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Moises

Nobody was in the lobby and we could not check in, nobody answered the phone either
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room was dirty, unsafe and the furniture old and with moldy
Stayed 20 nights in Oct 2023
Verified

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities
Black mold on the wall below the air conditioner due to leaking water. We tried another room but it smelled terribly of mold. We left and forfeited our prepaid two nights for our own health.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Candace

Liked: Amenities
Disliked: Cleanliness
We quite enjoyed our stay at SilverSands, the location on 5th ave was great though it was a bit loud during the weekends at night. The room itself was a little dirty but for the price we paid we weren’t expecting a 5 star hotel. We felt safe in this hotel as it has an exterior door at the bottom of the entry stairs. Overall if you’re looking for a budget hotel we do reccomend! We suggest walking down to 30th ave for the best street food and MUCH cheaper prices than an 5th ave :) there’s lots of little taco stands and other food places on 30th and all the streets between 5th and 30th. There is also a Sunday market on I think 54th street!!
Stayed 6 nights in Mar 2024
Verified

6/10 Okay

Darren

The air conditioner required a bucket. You could hear it dripping throughout the night. The towels have holes and multiple stains.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, communication
Great Location and Friendly Staff, but Some Minor Letdowns I recently stayed at Silversands Hotel Boutique in Playa del Carmen, and overall, I had a great experience. The hotel is perfectly located on 5th Avenue, right in the heart of the action, surrounded by shops, restaurants, and the lively atmosphere that makes Playa del Carmen so special. The room itself was spacious and comfortable, which I really appreciated. The staff were incredibly friendly and responsive, always ready to help with anything I needed. However, there were a couple of small disappointments. The shower wasn’t great, which was a bit frustrating, and I was surprised that the room didn’t come with an electric kettle, which would have been a nice touch for making tea or coffee. Despite these minor inconveniences, the location and service made up for it. If you’re looking for a central stay in Playa del Carmen with a buzzing atmosphere, this is a good option!
Stayed 8 nights in Feb 2025
Verified

2/10 Terrible

Cindy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Black mold in bathroom. Bed had no blankets just a top sheet. Very disappointed
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Jahzeel

Liked: Communication
Disliked: Cleanliness, amenities
The A/C didn't work, the toilet didn't flush. The bed was uncomfortable, hard pillows. The kitchen was dirty, there was trash in the planters in the balcony. The balcony sliding door was craked, and looked unsafe. Plus it moved with the wind...
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Ashley Brooke

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We checked in and the room had stains on the furniture and the “clean” bedding. We were honestly afraid we’d get bed bugs. There was a couch that didn’t seem even suitable to sit on for a short amount of time. They advertise a rooftop pool which doesn’t exist. We had to leave and find a new place to stay within 15 minutes of arriving. What a waste of money and our efforts. As regards to safety, the doorknob seemed like anyone could come in on us at any point. To top it off, nobody at Silversands could speak much English so there was no point complaining so we just left and had to pay to stay elsewhere for our stay.
Stayed 6 nights in May 2025
Verified

6/10 Okay

Felipe

Disliked: Communication
The contact number´s which is on the front gate takes too long to respond, i was waiting two hours to get information about how to access, because the fron door was locked.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Microwave did not work. Bathroom did not drain and had to take shower in standing showered water. No one at front desk to check us out. And door lock at the street level gate stuck a lot and was difficult to operate. But one handyman helped me and got the gate open this morning and sprayed down the lock with WD40. Very nice man.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

MILAGROS

Disliked: Cleanliness, room comfort, communication

STAY AWAY!

I have never seen such a HORRIBLE DIRTY HOTEL like this one. No receptionist, just some whatsapp # and had to wait 45 minutes to than be led to a room with dirty sex stained sheets, an ac that leaks over the bed, dirty grimy sliding glass windows with a large crack in in. Fish smelling fridge, fingerprints on coffee pot, was told there was no cleaning crew and the owner to the hotel could care less. The man who let us into the room was just hired 2 days prior. THIS HOTEL SHOULD NOT BE LISTED IN ANY WEBSITE. yes the area was convenient but then again, crack houses are cleaner. You choose.
Stayed 4 nights in Jul 2023

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