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Citadines Shinjuku Tokyo

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Photo gallery for Citadines Shinjuku Tokyo

A multi-story hotel with a modern facade, featuring a mix of yellow and blue panels, and a prominent 'Citadines' sign.
A modern interior with a reception desk, seating area, and a view of the outdoors.
A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.
A modern gym with exercise equipment, large windows, and a view of a cityscape.
A buffet with various food items, beverages, and condiments.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Spacious, comfortable rooms
    Guests love the top-rated, generously-sized rooms.
  • 24-hour fitness center
    A rare find - stay active with round-the-clock access to the gym.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Shinjuku Gyoen National Garden

Popular amenities

  • Kitchenette
  • Laundry room
  • Air-conditioning
  • Free Wi-Fi
  • Housekeeping
  • Cots available
The current price is NZ$253
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪5 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Shinjuku Isetan
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Choose your unit

View all photos for Studio (Double)

A modern hotel room with a bed, a sofa, a TV, a small table, and a painting on the wall.

Studio (Double)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 2 Single Beds

A modern hotel room with a large bed, a small desk, a chair, a vanity with a mirror, and a window with a view of trees.

Studio, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio, 2 Single Beds

A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.

Executive Studio, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio (Double)

A hotel room with a bed, a sofa, a small table with a magazine and flowers, a TV, and artwork on the walls.

Executive Studio (Double)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Executive Room

A hotel room with a bed, a sofa, a TV, a coffee table, and artwork on the walls.

Studio Executive Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Twin Room

A hotel room with a bed, a bedside table, a chair, a mirror, a sink, and a window with curtains.

Studio Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Double Room

A modern hotel room with a sofa, a small table, a TV, and a painting on the wall.

Studio Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Citadines Shinjuku Tokyo

This aparthotel features a 24-hour fitness centre, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260.0 per night.
Cots (infant beds) are available for JPY 550.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 2483516
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 14 August 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 16 August 2026 start from NZ$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Shinjuku Tokyo?

This property doesn't offer parking.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1776 out of 2902 reviews
Rating 8 - Good. 924 out of 2902 reviews
Rating 6 - Okay. 158 out of 2902 reviews
Rating 4 - Poor. 32 out of 2902 reviews
Rating 2 - Terrible. 12 out of 2902 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Check-in

9.4/10

Communication

9.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room and great location!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel. Amazing staff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, check-in, communication, listing accuracy
Yes it was and excellent stay and will stay there again in Oct
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Carina

Liked: Cleanliness, check-in, communication
Good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, check-in, communication, listing accuracy
Had everything we need.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Derman

Liked: Cleanliness, check-in, listing accuracy
Great location. Friendly people!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed here for the Tokyo Marathon. The hotel is in a very convenient location in Shinjuku, the breakfast is nice and simple and the staff were kind and helpful. The kitchenette was a very nice addition to our stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

KOOKIE

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so lovely, and the rooms are spotless.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Bryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and spacious rooms, beautiful service and convenient location
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff and good location would reccomend
Stayed 10 nights in Feb 2026
Verified review

8/10 Good

Nam

Liked: Cleanliness, amenities, communication
Good location, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kenneth L

Liked: Cleanliness, check-in, communication, listing accuracy
Very convenient
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, check-in, communication, listing accuracy
Very easy check in process. Staff very friendly
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, check-in, communication, listing accuracy
Cleanliness was tops, great location. Staff was so warm, welcoming and helpful. Kento from the front desk was the best!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, communication
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are very clean, it has a small kitchenette with a microwave! They also have a laundry room . Would stay here again
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, check-in, communication, listing accuracy
Very large rooms for Tokyo standard. Excelent service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, check-in, communication, listing accuracy
Our room was large by Tokyo standards. It was clean, and the beds were comfortable. Close to two metro stations. We would stay here again the next time we're in Tokyo.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Flora

Liked: Cleanliness, room comfort, communication
We enjoyed our stay, spacious rooms with kitchen
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, check-in, communication, listing accuracy
The bed is comfortable. It has a nice love seat. It's spacious. I love coming here to stay. And the train is a short walk away.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, check-in, communication, listing accuracy
Location was great close to the park and the neighborhood was very nice. The front staff were excellent and spoke English. The breakfast was just ok. Really enjoyed the coffee service. Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff. Let us check in early at no additional charge. Very clean and quiet.
Stayed 5 nights in Mar 2026