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Aparthotel

The Onyx Apartment Hotel by NEWMARK

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Photo gallery for The Onyx Apartment Hotel by NEWMARK

Pool
Terrace/patio
Front of property
Room
Breakfast area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
NZ$238
includes taxes & fees
15 May - 16 May

Explore the area

View map
57 Heerengracht Street, Cape Town, Western Cape, 8001
  • Place, Cape Town International Convention Centre
    ‪3 min walk‬
  • Place, Long Street
    ‪5 min walk‬
  • Place, Bree Street
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Choose your unit

View all photos for Deluxe Studio, 1 King Bed, Mountain View

Room

Deluxe Studio, 1 King Bed, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, City View

Room

Apartment, 1 Bedroom, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, City View

Bathroom

Studio, 1 King Bed, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

Private kitchenette

Deluxe Apartment, 1 Bedroom, Mountain View

  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, City View

Living area

Apartment, 2 Bedrooms, City View

  • City view
  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

Terrace/patio

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • Mountain view
  • 7 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

The Onyx Apartment Hotel by NEWMARK

Along with an outdoor pool, this aparthotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and added amenities include free WiFi and free bottled water.
The Onyx Apartment Hotel by NEWMARK offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers and complimentary toiletries.

This Cape Town aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately ZAR 258 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does The Onyx Apartment Hotel by NEWMARK have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Onyx Apartment Hotel by NEWMARK?

As of 28 April 2026, prices found for a 1-night stay for 2 adults at The Onyx Apartment Hotel by NEWMARK on 15 May 2026 start from NZ$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Onyx Apartment Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Onyx Apartment Hotel by NEWMARK?

Self-parking is free at this property.

What time is check-in at The Onyx Apartment Hotel by NEWMARK?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Onyx Apartment Hotel by NEWMARK?

Checkout is at 11 AM.

Does The Onyx Apartment Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 825 per vehicle applies.

Where is The Onyx Apartment Hotel by NEWMARK located?

Located in Cape Town City Centre, this aparthotel is within a 10-minute walk of Cape Town International Convention Centre and Long Street. Adderley Street and Artscape Theatre Centre are also within 10 minutes. Cape Town Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Onyx Apartment Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 417 out of 587 reviews
Rating 8 - Good. 122 out of 587 reviews
Rating 6 - Okay. 24 out of 587 reviews
Rating 4 - Poor. 11 out of 587 reviews
Rating 2 - Terrible. 13 out of 587 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Check-in

9.2/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Lihua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ganiu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good and the staff were wonderful.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tianna

Liked: Cleanliness, room comfort, communication
Friendly staff and nice accommodation atmosphere
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was large and perfect size for 4 adults including large balcony and kitchen / dining area. The location was great as we were able to walk to the waterfront.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Hamida

Liked: Cleanliness, room comfort, communication
Location is quiet but close to everywhere you want to go
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hamida

Liked: Cleanliness, room comfort, communication
The hotel is in a nice location, away from the craziness but close to everything
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities, communication
Outstanding staff and service. Great location and well appointed rooms. Highly recommend!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

MF

Liked: Cleanliness, amenities, communication
Value for money
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tricia Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a fabulous 5-night stay at the Onyx. I booked a junior suite with all amenities. It was very prefect. The deco was lovely and all aspects of the room was comfy. The location was convenient for the conference I was attending at the center. I would highly recommend a stay at the Onyx.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect. The apartment was exactly as advertised. The staff were friendly and quite helpful. The location was ideal. I can’t wait to return.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, communication
Perfect spotless room. Incredibly couteous and friendly staff. Great location
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort, communication
Great location. Friendly staff. Super clean. Roomy studio. Great views.
View from room 1028
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Great hotel

Lovely apartment and friendly, helpful staff 😊
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Imshah

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely large rooms. We received a room upgrade, many thanks. Also well priced. We had a great time. We recommend it highly
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Manesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked a two bedroom suite at the Onyx Hotel and were very happy with the accommodation, location, service, and the room size. There is living area, Well equipped Kitchen (though we didn't use it), large windows, soft beds, a small balcony, parking, and BF (excellent) was included in the Room Rate. Location is close to V&A Waterfront and there are many hotels in the vicinity. The Asian Restaurant on site serves up some delicious food. Would definitely recommend the Onyx Hotel/Apartment for a stay in Capetown.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nonkululeko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful staff, snacks and wine provided
Stayed 1 night in Jun 2025
Verified

8/10 Good

Robert-John

Liked: Cleanliness, amenities, property conditions & facilities
excellent service, have stayed in this property twice now.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Strider

Disliked: Cleanliness, property conditions & facilities, communication
If you want 2:star experience in 5 star price this is you stop... If you want clean friendly staff and we'll stocked apartmentgi go else whereeherewanwe'lland
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rodobaldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel good location
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Zealand

Liked: Cleanliness, amenities
Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay!
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay! Clean, walking distance to the waterfront, has breakfast and dinner places near by. Has a spa inside!
Stayed 3 nights in Mar 2025