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Mountain View Hotel & Apartment

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Pool
Outdoor pool
Front of property – evening/night
Room
Outdoor dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Laundry room
  • Balcony
  • Free Wi-Fi in public areas
  • Housekeeping
NZ$78
includes taxes & fees
2 May - 3 May

Explore the area

View map
KG 792 St, House N°5, Kigali, Kigali
  • Place, Kigali Genocide Memorial Centre
    ‪13 min walk‬
  • Place, Kigali Convention Centre
    ‪10 min drive‬
  • Place, Nyamirambo Stadium
    ‪11 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪17 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms

Room

Apartment, 3 Bedrooms

  • 77 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Room

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Room

Room

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Kigali

Located in Kigali, Mountain View Hotel & Apartment is near the beach. Kigali Golf Club and Fazenda Sengha Recreation Center are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Niyo Arts Center and Ivuka Arts Kigali. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or BK Arena. Make sure you don't miss outdoor adventures like cycling and hiking/biking trails.
View more Holiday homes in KigaliOpens in a new window

What's nearby

  • Kigali Genocide Memorial Centre - 13 min walk - 1.2 km
  • Kigali Heights - 9 min drive - 6.4 km
  • Kigali Convention Centre - 10 min drive - 6.4 km
  • Nyamirambo Stadium - 11 min drive - 8.2 km
  • BK Arena - 13 min drive - 8.6 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 31 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬7 min drive
  • ‪Niyo Art Cafe - ‬6 min drive
  • ‪Bourbon Coffee - ‬7 min drive
  • ‪The House of Mandi - ‬7 min drive
  • ‪UMUT Cafe&Restaurant - ‬7 min drive

About this property

Mountain View Hotel & Apartment

Along with an outdoor pool, this smoke-free holiday home has conference space and concierge services. Free WiFi in public areas, free self parking and free airport pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All homes are soundproofed and offer balconies and ironing boards. Guests will also find sitting areas, flat-screen TVs and microwaves.
Mountain View Hotel & Apartment offers 7 accommodations with complimentary slippers and an iron/ironing board. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the holiday home include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Mountain View Hotel & Apartment have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mountain View Hotel & Apartment?

As of 27 April 2026, prices found for a 1-night stay for 2 adults at Mountain View Hotel & Apartment on 2 May 2026 start from NZ$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mountain View Hotel & Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mountain View Hotel & Apartment?

Self-parking is free at this property.

What time is check-in at Mountain View Hotel & Apartment?

Check-in start time: 11:30 AM; check-in end time: anytime.

What time is check-out at Mountain View Hotel & Apartment?

Checkout is at 10:00 AM.

Does Mountain View Hotel & Apartment provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel.

Where is Mountain View Hotel & Apartment located?

Situated near the beach, this holiday home is within 3 miles (5 km) of Niyo Arts Center, Union Trade Center and Kandt House Museum of Natural History. Ntarama Church is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Mountain View Hotel & Apartment Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

5.0/10

Check-in

7.0/10

Communication

4.0/10

Listing accuracy

Reviews

Verified

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Very clean, great food. However, customer service needs to improve moreso on other staffs at the reception as they are the face of the property.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, communication
I got the best service and the hotel has the best breakfast . I had my best time there . They have good and caring staff like Clare . Clare is the best staff there and she is friendly and she does her job professionally and the manager is very friendly and helpful in any way . It’s the nice hotel in Kigali . Alex
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dominion

Liked: Cleanliness, amenities, property conditions & facilities, communication
They are great, customer service and every domain.
City view
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Azise

Liked: Cleanliness, amenities, communication
WiFi slow in and around some particular apartments especially that which I was in. They really have to improve the WiFi connectivity
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Overall the place was good, clean property, great breakfast services. However, customer service needs to improve especially when a visitor raises concerns. I was shocked when i raised a concern and the receptionist asked when my check out was. This meant that she was not willing to assist noting that my due check out was the next day 20th. She didn’t bother following up on my simple concern of getting a mosquito repellent. I walked down the reception an hour later at 9pm only to find that she didn’t even engage the necessary team 😩. Was asked to go back to the room and nothing came. I was left clapping the whole night trying to kill mosquitoes the old age way 😂😂.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Upenyu

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dirty rooms (white room slippers turned brown). Worst customer service ever received from reception staff- slow, you had to beg for basic attention/ requests/ services. Bags gone through. Breakfasts abismal- swinging from first day with nothing ready but eggs, to laid out but with rotten fruit. Not to be repeated.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Admire

Liked: Room comfort
Disliked: Communication

Very nice place but the staff are unprofessional!

This property did not allow my visitor into my apartment and the reason they gave is that we are not married. I found this unacceptable given that my visitor wasn't spending a night or was coming for an amourous check-in. They dont clean the rooms and they dont change towels. Frankly speaking this is a nice place but the mentality of the owner /manager is unacceptable. I paid my money and was entitled to having my apartment cleaned, towels changed and have access to my visitors. Matter of fact i will never go back to the place unless management is changed.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Admire

Liked: Cleanliness, room comfort, communication
Amazing, Amazing!!
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities, communication
The manager is awesome, very nice, helpful and always available. I certainly will return there.
Stayed 7 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The location is good, the place is clean and the staff try to be helpful. We booked with free bottled water and breakfast included. Upon check-in we noticed that there was no water in the flat. As we had arrived very late into the night we decided to report the issue the next morning. The next morning there was no breakfast and no water. We reported the issue, but reception said that none of these items are included; we showed our reservation where all inclusions were clearly marked. Days 2 and 3 we got water and breakfast. Breakfast is simple, but ok for a short stay. At checkout, we were told we had to pay for the water and breakfast! Again we showed our reservation and explained to the receptionist. We were able to checkout without having any additional costs to our stay, but we wish we didn’t have to go through this ordeal. Otherwise it was an OK stay.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Dominique M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heavenly place

The pictures online are not deceving, Mountain View is a gorgeous place! I spent a wonderful week with my family and we miss it! We called a day prior to our arrival since our flight landed a bit after midnight. Verdaste arranged for a cab to pick us up. We didn't make it to Mountain View until well after 1 am and Verdaste was there to greet us.The staff, starting with the attentive Donata and Verdaste take care of you no matter the time of day. We rented a two-bedroom which was pristine and tastefully decorated. My husband loves to cook and found a well stocked kitchen. We had friends over and Donata brought over the additional utensils we needed. Donata and her team provided daily "un nettoyage approfondi" and it reflected their pride of Moutain View. We rented a car during our stay and had many parking places to choose from :-) It is a well hidden gem and more exquisite than any five-star hotel. We can't wait to return.
Stayed 9 nights in Aug 2019
Verified

10/10 Excellent

Junior

Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

S M ABDUR

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Junior

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019