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Aparthotel

Shadow Play by Peppers

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Photo gallery for Shadow Play by Peppers

Exterior
Pool
Exterior
Room
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
The current price is NZ$240
includes taxes & fees
24 May - 25 May

Explore the area

View map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Collins Street
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Choose your unit

View all photos for Deluxe Room, 1 Bedroom

Room

Deluxe Room, 1 Bedroom

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Room

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms, Corner

Room

Deluxe Room, 2 Bedrooms, Corner

  • 66 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

Room

Deluxe Room, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Penthouse, 3 Bedrooms (Apartment)

Room

Penthouse, 3 Bedrooms (Apartment)

  • 116 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Single Beds

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About this property

Shadow Play by Peppers

Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as an espresso maker and a pillow menu. Housekeeping is available once per stay.
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Awards and affiliations

Eco-certified property
This property participates in Ecotourism Australia Sustainable Tourism – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Return the keys
Room Keys provided must be returned to Reception on Check-out. Lost key Fees apply.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 32590248
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Frequently asked questions

Does Shadow Play by Peppers have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Shadow Play by Peppers?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Shadow Play by Peppers on 24 May 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shadow Play by Peppers pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shadow Play by Peppers?

Valet parking is available for AUD 60 per day. Limited spots are available.

What time is check-in at Shadow Play by Peppers?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Shadow Play by Peppers?

Checkout is at 10:00 AM.

Where is Shadow Play by Peppers located?

Located in Southbank, this luxury aparthotel is within a 10-minute walk of Crown Casino, Melbourne Convention and Exhibition Centre and South Melbourne Market. Collins Street and Marvel Stadium are also within 1 mi (2 km). Flagstaff Station is 24 minutes by foot and Melbourne Central Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 153 out of 269 reviews
Rating 8 - Good. 74 out of 269 reviews
Rating 6 - Okay. 28 out of 269 reviews
Rating 4 - Poor. 11 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Check-in

9.0/10

Communication

9.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Terree

Liked: Cleanliness, room comfort, communication
Great location , amazing lady on the desk , very helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms. Friendly staff. Good value buffet breakfast
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was lovely and clean. Staff were very helpful and friendly . Location is great. Close to the casino, Melbourne CBD, DFO, Tram to the city and St. Kilda. Easy walk to all the restaurants on Southbank. Only disappointment was the size of the pool. Overall our stay was really enjoyable
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Simone

Romm was clean,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff, great breakfast. Room was perfect along with the amenities.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

DEBRA

Liked: Cleanliness, property conditions & facilities, communication
Staff helpful & room clean Upgraded
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort, communication

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sharee

Liked: Cleanliness, amenities, communication
Wall lovely
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jade

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was spotless and had great service. The shower going hot and cold is a real issue, especially with kids. This is the only complaint about our stay, everything else such as location, layout and accessibility with a pram was fabulous.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, communication
Great stay with my family
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort, communication
Staff very friendly & helpful. A few more standard tea-bags would have been appreciated, instead of all the herbal ones. Very comfortable stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, room comfort, communication

Great place to stay.

The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, communication
Great location, terrific amenities. Helpful staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tegan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, great location would definitely recommend and stay there again.
Stayed 1 night in May 2023
Verified

6/10 Okay

Dean

Liked: Cleanliness, room comfort
Note that reception is NOT 24 hours as stated on Hotels.com
Stayed 1 night in Oct 2025
Verified

8/10 Good

TONY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sweet helpful staff, great room & fabulous pillows!!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Ideal

Great 2 bedroom apartment. Great location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Leon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with our stay. Staff were polite and friendly, room was great.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, room comfort, communication
nice place to stay and has everything you need in house.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is really great, thoroughly enjoyed it. Clean, stylish, great amenities.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, we found the property very clean, well appointed with excellent amenities for a family stay
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly rate the breakfast downstairs in the restaurant.
Stayed 1 night in Jun 2022