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Aparthotel

Ascott Huai Hai Road Shanghai

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Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Pool
Exterior
A bar area with multiple shelves of liquor bottles, wooden bar stools, and hanging pendant lights.
View from room

Reviews

8.2 out of 10
Very good

Highlights

  • Indoor pool
    Enjoy year-round relaxation in the indoor pool — a rare find in the area.
  • Discover nearby landmarks
    Close to People's Square

Popular amenities

  • Indoor pool
  • Self-parking available
  • Kitchen
  • Washer/dryer
  • Air-conditioning
  • Terrace
The current price is NZ$296
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Choose your unit

View all photos for Executive Studio

Room

Executive Studio

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Room

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

A hotel room with a bed, nightstand, desk, chair, and a large window with a city view.

Premier Room, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

A modern hotel room with a flat-screen TV, a sofa, a coffee table, a desk with a lamp, and a bookshelf.

Premier Room, 1 Bedroom

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Room

Executive Studio Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Studio (Art Room)

Room

Executive Studio (Art Room)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier with view (Others)

Living area

1 Bedroom Premier with view (Others)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Premier

A hotel room with a large bed, a TV, a desk, and two chairs.

3-Bedroom Premier

  • Sleeps 6
  • Free Wi-Fi

View all photos for 1-Bedroom Premier Suite Twin Beds

A hotel room with two beds, a desk, a window with a city view, and a wall with vertical wooden slats.

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2
  • Free Wi-Fi

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About this property

Ascott Huai Hai Road Shanghai

This smoke-free aparthotel features an indoor pool, a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Ascott Huai Hai Road Shanghai offers 307 air-conditioned accommodations with all-in-one washer/dryers and a safe. This individually decorated and furnished accommodation includes desk chairs and dining tables. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness centre.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 April to 31 August:
  • One of the dining venues
  • Bar/Lounge
The property will be renovating from 6 July 2026 to 12 July 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self-parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 3703309
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Ascott Huai Hai Road Shanghai have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM. The property will be renovating the swimming pool from July 6 2026 until July 12 2026 (completion date subject to change).

How much does it cost to stay at Ascott Huai Hai Road Shanghai?

As of 11 July 2026, prices found for a 1-night stay for 2 adults at Ascott Huai Hai Road Shanghai on 8 September 2026 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Huai Hai Road Shanghai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ascott Huai Hai Road Shanghai?

Self-parking is available for CNY 160 per day.

What time is check-in at Ascott Huai Hai Road Shanghai?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ascott Huai Hai Road Shanghai?

Checkout is at noon.

Where is Ascott Huai Hai Road Shanghai located?

Located in Downtown Shanghai, this luxury aparthotel is within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. Nanjing Road Shopping District and Yu Garden are also within 2 mi (3 km). Laoximen Station is 7 minutes by foot and Dashijie Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Ascott Huai Hai Road Shanghai Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 256 out of 577 reviews
Rating 8 - Good. 193 out of 577 reviews
Rating 6 - Okay. 66 out of 577 reviews
Rating 4 - Poor. 40 out of 577 reviews
Rating 2 - Terrible. 22 out of 577 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Check-in

7.6/10

Communication

8.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Julian

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent sized rooms in great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed here numerous times. Now considering it our home base when visiting Shanghai/China. The staff are always courteous and accommodating. Will definitely return again.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication
Location is great.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location, clean room and spacious, excellent!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Seyed Mohsen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience. Excellent location, clean, friendly staff. We stayed for a week and had breakfast. Breakfast had buffet and menu included. Quality of food was great but for one week and no change in menu was boring. They said they change the menu every 2 weeks and in my opinion that’s too long for same many. I recommend this hotel and would stay there again if I visit Shanghai again.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Yin

Liked: Cleanliness, amenities, communication
Location is perfect while the property is a bit outdated
Stayed 1 night in Nov 2025
Verified

8/10 Good

Olivia

Liked: Cleanliness, communication
Good staff
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Xin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is great. Services is nice too.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities, communication
Nice place and friendly staff. Well set up room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, room comfort, communication

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good hotel, nice rooms and convenient with washing machine
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Helpful staff
Stayed 1 night in Nov 2024
Verified

8/10 Good

MING SANG

Liked: Cleanliness, room comfort, communication

Perfect location but a bit old

Location is perfect, just next to the shopping malls in xintiandi. However the hotel is quite old
Stayed 2 nights in Feb 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Guiness

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024
Verified

2/10 Terrible

Alice

Disliked: Cleanliness, room comfort, communication
Unorganized. Rooms were not ready till 7pm. And 1 of tge 2 room was wrong with a king bed instead of 2 twins as booked. Room/interior hotel was old and outdated. Carpet was not vacuum during room service.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

CheungHei

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

daniel

Liked: Cleanliness, room comfort, communication

PERFECT HOTEL!

FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
Stayed 1 night in Sep 2023
Verified

8/10 Good

JIONG

Liked: Cleanliness, room comfort, communication
Helpful and polite staff. Super convenient and central location. The facility obviously has quite some mileage though.
Stayed 12 nights in Jan 2023
Verified

10/10 Excellent

Renjiang

Liked: Cleanliness, amenities, communication
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort, communication
Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

LIn

Liked: Cleanliness, amenities, property conditions & facilities, communication
I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Frank

Liked: Cleanliness

SOP item in the room with consistency

Room for improvement on services rather than lip services with better SOP in placed.
Stayed 2 nights in Jul 2025