Located in La Teste-de-Buch, Comfort Aparthotel Bassin d'Arcachon is connected to a shopping centre. The area's natural beauty can be seen at Dune of Pilat and Arcachon Beach, while Aqualand Bassin d'Arcachon and Zooland Park are popular local attractions. Port Larros and Casino d'Arcachon are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Along with a snack bar/deli, this smoke-free aparthotel has a TV in a common area and free self-parking. WiFi in public areas is free. Each apartment provides a microwave and an electric kettle, plus free WiFi and an LCD TV with satellite channels. Premium bedding, free tea bags/instant coffee and a hairdryer are among the other amenities available to guests. Housekeeping is available once per stay.
Comfort Aparthotel Bassin d'Arcachon offers 99 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 82-cm LCD televisions come with satellite channels.
Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open from Monday to Thursday (8:00 AM to 6:00 PM), Friday to Saturday (8:00 AM to 7:00 PM) and Sunday to Sunday (8:00 AM to 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-6 PM Saturday-Sunday.
Renovations and closures
This property is closed from 21 September 2026 to 31 December 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 200 per accommodation, per stay
A tax is imposed by the city: EUR 1.38 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
Pet fee: EUR 8 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 3748133
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Is Comfort Aparthotel Bassin d'Arcachon pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees.
How much is parking at Comfort Aparthotel Bassin d'Arcachon?
Self-parking is free at this property.
What time is check-in at Comfort Aparthotel Bassin d'Arcachon?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Comfort Aparthotel Bassin d'Arcachon?
Checkout is at 11:00 AM.
Where is Comfort Aparthotel Bassin d'Arcachon located?
Situated in the business district, this aparthotel is 1.1 mi (1.8 km) from Aqualand Bassin d'Arcachon and 3 mi (4.9 km) from Zooland Park. Port Larros and Dune of Pilat are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Comfort Aparthotel Bassin d'Arcachon Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Modern hotel with funky look. Good breakfast with boil your own eggs and delicious madeleines.
Very quiet area on a Sunday, and reception closes at 5 so arrive early!
Stayed 1 night in May 2026
Verified review
10/10 Excellent
Catherine
4 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient stop off on the way to a holiday break. Very clean, friendly staff and place near to shopping centre. Mira bar and restaurant in walking distance.
Stayed 1 night in Aug 2024
Verified review
8/10 Good
Haw Seng
21 June 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good service.
Stayed 7 nights in Jun 2023
Verified review
10/10 Excellent
ALAIN
17 June 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
property ok
Stayed 2 nights in Jun 2025
Verified review
8/10 Good
Michelle
28 December 2025
Liked: Cleanliness, amenities, communication
We decided to have breakfast because it was the highlight of the review. However, there was NOTHING hot. Eggs that took 20 mins to boil, no crepe nor pancakes as shown on pic, no viande seché, many things in photos were missing.
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Ong
17 December 2023
Liked: Cleanliness, room comfort, communication
Excellent but the sound proof could improve
Stayed 2 nights in Dec 2023
Verified review
8/10 Good
Ghislaine
12 September 2024
Liked: Cleanliness, amenities, room comfort, communication
Bon.
Stayed 2 nights in Sep 2024
Verified review
8/10 Good
Oliver
30 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was very clean & the bed comfortable. The concierge was very nice. But communication was poor. We arrived just a few minutes past their closing time (7:00PM) and no one answered the phone. There was only a recording.
Also there were road constructions around the hotel that night. The entry to the hotel was blocked from all directions & we couldn’t find our way back in. No one from the hotel informed us how to work around that situation. It was late. We were tired…& most frustrated!
Stayed 1 night in Jun 2024
Verified review
2/10 Terrible
Joshan
4 June 2025
Disliked: Cleanliness, communication
We stayed here for one night as a stop on a family road trip with young kids.
On the positive side, the bedding was comfortable and the hotel offered free parking, which was convenient.
Unfortunately, the rest of the experience fell short. The Wi-Fi didn’t work at all — not only affecting basic internet use but also making it impossible to use the TV services. When we asked for help, the staff were unresponsive and unhelpful.
The décor was another disappointment: it felt cold, harsh, and cheaply done, with no soft touches to create a welcoming atmosphere. While the room was acceptably tidy, the floor didn’t feel particularly clean, and the bathtub didn’t look spotless — enough so that we chose not to use it.
All in all, we didn’t feel this was good value for money. We wouldn’t choose to stay here again.
Le seul problème rencontré est le fait que le rideau occultant ne fermait pas entièrement, résultat trop de clarté pour la nuit.
L’eau de la douchette pas suffisamment chaude
Un long parking vous attend, le personnel est agréable, souriant, maîtrise son métier. Le studio est relativement grand ainsi que la chambre confortable. Bénéficiant d’une douche 0.90/0.90, bon rapport qualité/prix.
Stayed 1 night in May 2026
Verified review
4/10 Poor
Eric
22 May 2026
Liked: Communication
Disliked: Cleanliness
La chambre réservée pour deux personnes était très mal équipée. Il n’y avait qu’un seul fauteuil et aucune chaise, ce qui ne permettait même pas de s’asseoir correctement à deux, malgré la présence d’une kitchenette. Il n’y avait également aucune table pour pouvoir manger ou poser nos affaires. Pourtant, des chambres similaires avaient des chaises.ntre les deux nuits : les lits n’ont pas été refaits et le linge de toilette n’a pas été remplacé. Nous avons dû réutiliser nos serviettes de toilette sales, ce qui était particulièrement inconfortable.Et une partie murale cassé pouvant provoquer des blessures aux niveaux du bras
Séjour dans une chambre agréable mais j’ai été très étonné du manque d’insonorisation des chambres , nous entendons et vivons presque avec nos voisins de chambre … sinon c’est bien , comme dans l’annonce
Super ! Excellente communication ! Nous avions une arrivée tardive et après l'avoir signalé nous avons reçu un mail très explicatif sur la procédure à suivre.
La chambre est très très bien, nous avions réservé pour 2 adultes et 2 enfants, tout le confort y était. Le petit plus aussi c'est que c'était calme.
Petit déjeuner simple mais on y trouve l'essentielle et personnels agréables et professionnelles.
On reviendra avec plaisirs.
Chambre spacieuse et agréable il manquait une vraie table mais lit grand et confort salle de bains bien équipée résidence bien placée parking facile hôtel proche grands axes très bon rapport qualité prix cuisine équipée fonctionnelle WC séparé accueil pro et sympa pas de caution demandée