Aparthotel

Citygate Kamala Resort and Residence

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Photo gallery for Citygate Kamala Resort and Residence

Room
Outdoor pool
Exterior
Room
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • 3 outdoor pools
  • Self-parking included
  • Kitchenette
  • Laundry room
  • Air-conditioning
  • Balcony
The current price is NZ$71
includes taxes & fees
19 May - 20 May

Explore the area

View map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150
  • Place, Phuket FantaSea
    ‪10 min walk‬
  • Place, Kamala Beach
    ‪14 min walk‬
  • Place, Big C Market Kamala
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪38 min drive‬

Choose your unit

Junior Suite, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

Junior Suite, Twin Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Junior Suite, Pool View

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Citygate Kamala Resort and Residence

3 outdoor pools, a full-service spa and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LED TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Comforts include a Select Comfort bed and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers.
Citygate Kamala Resort and Residence offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature down duvets. LED televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to June 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 38994893
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Citygate Kamala Resort and Residence have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM. One of the swimming pools will be unavailable from April 20 2026 until June 30 2026 (dates subject to change).

How much does it cost to stay at Citygate Kamala Resort and Residence?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at Citygate Kamala Resort and Residence on 19 May 2026 start from NZ$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citygate Kamala Resort and Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citygate Kamala Resort and Residence?

Self-parking is free at this property.

What time is check-in at Citygate Kamala Resort and Residence?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citygate Kamala Resort and Residence?

Checkout is at noon.

Does Citygate Kamala Resort and Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1000 per vehicle applies.

Where is Citygate Kamala Resort and Residence located?

Situated in Kamala, this luxury aparthotel is within 1 mile (2 km) of Big C Market Kamala and Kamala Beach. Laem Singh Beach and Hua Beach are also within 3 miles (5 km).

Citygate Kamala Resort and Residence Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 48 out of 121 reviews
Rating 8 - Good. 37 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 9 out of 121 reviews
Rating 2 - Terrible. 6 out of 121 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Check-in

7.8/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Celine

Liked: Cleanliness, amenities, communication
Amazing hotel, great staff, clean and nice! Recommend!
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was really clean and spacious. Good free shuttle down to the beach. Would definitely stay here again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sade

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was nice and the room was excellent.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome hotel Friendly helpful staff had a great time hopefully bring better weather with me next time
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

cy

Liked: Cleanliness, amenities, property conditions & facilities, communication
breakfast was great. staff was very friendly and the suite was always kept tidy
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gerardo

Liked: Cleanliness, amenities, communication
Nice
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Suroj

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice resort with good services and staff.
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Paula

This hotel was quite big including apartments for longer stays and hotel rooms.The atmosphere was strange, not welcoming. Quite distant.Thewhole block was very outdated.Pool area very unclean. blockk
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Alicja

Liked: Property conditions & facilities, communication
Property is a condo rental with lobby counter 1.5 kms from Kamal Beach. Not many restaurants option in nearby . On the property grounds is a nice bakery with coffee shop plus lunch/dinner menu.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Bradley

Disliked: Cleanliness, communication
The room is showing signs of wear. The breakfast was always cold. Terrible coffee in the room. Pool was rusty. Bartenders make up drink prices as they go. I would not be booking again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Is very modern
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location, pool and room. The staff were friendly. We found the room very clean. Food was also great. We had the 2 bedroom which was just awesome. We would stay there again for sure.
Stayed 10 nights in Jul 2025
Verified

4/10 Poor

Jaen

Disliked: Amenities, communication
The hotel feels neglected, receptionist are not welcoming and also do not respond to message or emails when asking questions days or weeks before your stay.
Shower
Cigarettes burns in curtain
Paint on roof
Cupboards falling apart
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Elgin

Liked: Communication
shower Water temperature inconsistent (i could not finish a 10 minute shower with hot water), old building, housekeepers very inexperienced (they left my room door unlocked and open after cleaning once, and anyone could have just come in and taken things. They also left their dirty cleaning rags in my room more than once. I stayed 5 nights.), good amount of space in the suite, pool area is nice, WiFi was poor and unacceptable, not generally a nice hotel but nice location, would not book here again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

KIRANJIT

Liked: Cleanliness, property conditions & facilities, communication
Good place, hope shuttle and bring us more places, check out late or more rooms available.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The 3 Pools are amazing. The rooms were ordinary, however the view over the lights from the Phuket FantaSea and Carnival Magic shows were great at night
Stayed 15 nights in May 2025
Verified

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
I loved having an apartment that was so modern and filled with all the amenities needed. Was nice having a couple pools aswell. Was not a far walk from the beach and had a small food market just a 2 min walk away
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

AKHIL

Liked: Cleanliness, property conditions & facilities, communication
Excellent experience
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, room comfort, communication

Loved it 10/10!

I would live there, honestly. The place is amazing, everything about it. The pool, the rooms and surprisingly the gym! This was the best stay I had in Thailand so far
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, communication
It was ok but the rooms need some maintenance
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Christopher J

Disliked: Cleanliness, amenities, communication
No internet for entire stay. The entrance was lovely. but from there the whole hotel and amenities were extremely lacking. The buffet breakfast was fine, but choice limited if staying more than a few days. Pool so unhygienic it was disgraceful and missing large amounts of tiles, scum build up of many months along the water line. What looked like rust along the floor lighting in the pool. The rooftop pool was also full of scum and limescale built up on the water line, only 5 sun beds in that area. Also one of the pool lights was lying on the pool floor with the electric cable attached. Rusty screw holes visible. When pointed out to member of the staff, he said ‘ it’s no problem. It’s ok”. Mentioned to reception staff of poor quality/wifi, “so sorry”was the reply. Would definitely not recommend and would warn parents not to let children in the pool due to very poor hygiene. Very dated decor, in need of a total repaint and also forgot to mention building work on both sides of the hotel. One site only just started. Good location for walking to the beach.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, communication
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Brady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, communication
Very small room. Receptionist hmmmm…
Stayed 7 nights in Sep 2024