Located near the beach, San Pedro Hotel 5ta Avenida is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting.
This smoke-free aparthotel features 2 outdoor pools, a rooftop terrace and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and barbecues. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as 3 bathrooms and a dining area, and other amenities include free WiFi and a sitting area.
San Pedro Hotel 5ta Avenida offers 24 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MXN 50 per accommodation, per night.
We have included all charges provided to us by the property.
You need to know
Property # 40085228
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Frequently asked questions
Does San Pedro Hotel 5ta Avenida have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at San Pedro Hotel 5ta Avenida?
As of 7 June 2026, prices found for a 1-night stay for 2 adults at San Pedro Hotel 5ta Avenida on 18 September 2026 start from NZ$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is San Pedro Hotel 5ta Avenida pet-friendly?
No, pets are not allowed at this property.
How much is parking at San Pedro Hotel 5ta Avenida?
This property doesn't offer parking.
What time is check-in at San Pedro Hotel 5ta Avenida?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at San Pedro Hotel 5ta Avenida?
Checkout is at noon.
Where is San Pedro Hotel 5ta Avenida located?
Located in Downtown Playa del Carmen, this aparthotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
San Pedro Hotel 5ta Avenida Reviews
Reviews
7.8
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The pools were open except the one giving on quinta avenida.
Francois
Stayed 9 nights in Jan 2026
Verified
10/10 Excellent
Megan Renae
25 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great suite with personal pool access. Parking was not easily accessible but there was a parking lot the next street up. Nightlife is busy so if you are wanting to see early it is very difficult.
Megan Renae
Stayed 13 nights in Dec 2025
Verified
10/10 Excellent
Maria
12 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the property. Very unique and the personal very attentive. Thanks so much!!!!
Maria
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Margaret
4 March 2023
Liked: Cleanliness, room comfort
Exceptional
Absolutely loved it! The room was amazing. Agree that the pool area could use a bit of a facelift but is still very enjoyable. If we go back to Playa del Carmen, this will be our hotel of choice. We may go back just to stay there again.
Margaret
Stayed 2 nights in Feb 2023
Verified
4/10 Poor
AMY
2 January 2023
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities, communication
The location is great and the room was spacious but it was also dirty and not well maintained.
AMY
Verified
8/10 Good
veronica a
15 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location good side of the home needs more linen and kitchen supplies. We were unable to cook anything because there wasn’t enough kitchen ware. Toilet flooded.the pools need maintenance and painting (upkeep) otherwise great location
veronica a
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Mariela
9 January 2025
Liked: Cleanliness, property conditions & facilities, communication
The only issue we had was that they did not go and clean the place while we were there.
Mariela
Stayed 3 nights in Dec 2024
Verified
4/10 Poor
Lijia
26 June 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
WiFi and AC is the room was not working and no one was available at front desk.
Lijia
Stayed 1 night in Jun 2024
Verified
6/10 Okay
Jill Patricia
21 December 2025
Liked: Property conditions & facilities
Great location, very walkable to great restaurants and beach. Major issue was housekeeping came once on the second day of a 6 night stay. Troubles with garbage piling up ( was a kitchen suite we good garbage) and consistently damp towels etc. We did ask twice and were told they’d come but never did. Took our own garbage out to the hall where it sat for two days until we left. Beds and couch rather hard and uncomfortable but rest of room and pool area was nice
The property is in a great area, but it was dirty all hallway , and it was not a Hotel, there are apartments for rent and the kitchen was not fully, the first day I told the receptionist that was dirty and the Pool was not good , but never seen someone cleaning
natacha
Verified
8/10 Good
Alejandro
10 March 2025
Liked: Cleanliness, amenities
Disliked: Communication
Pool are not clean
Alejandro
Stayed 3 nights in Mar 2025
Verified
6/10 Okay
Jamy
5 January 2023
Check in at 3 but took almost a hour to get checked in then room still wasn’t ready said it was just missing towels which they never brought and would be ready in 20 more mins. Trying to reach front desk wasn’t easy nothing left in room about Wi-Fi or how to connect with the property about any issues good thing we had our own towels. Pool area/hotel definitely needs some updates. I won’t be staying again.
Jamy
Stayed 1 night in Jan 2023
Verified
2/10 Terrible
Helen
11 November 2022
Disliked: Cleanliness, amenities, communication
This was the worst experience I have ever had. Hotel was dirty, had many issue with figuring out the key to the door, the front desk guy had no idea we where coming and kept saying he didn’t see any reservation. Overall awful experience. Never again
Helen
Stayed 2 nights in Nov 2022
Verified
8/10 Good
MARIA DE LOS ANGELES NORIEGA
21 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente y súper amables
MARIA DE LOS ANGELES NORIEGA
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
MARIA DE LOS ANGELES
20 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Excelente, súper amplio, muy completo y buen precio.
No tiene estacionamiento como dice y no tiene internet
Joaquin
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Veronica
8 February 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena ubicacion perfecto para familias cerca de muchos restaurantes bares
Veronica
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
Santiago
21 November 2023
Liked: Cleanliness, room comfort, communication
Ubicación privilegiada
Muy cómodo departamento, para estar con toda la familia !
Santiago
Stayed 1 night in Nov 2023
Verified
10/10 Excellent
Roberto
28 June 2023
Liked: Cleanliness, room comfort, communication
Exelente hotel.
El único pero que le pongo es el tema del parqueo, ya que no hay libertad de movilización por estar dentro del área peatonal.
Hay que estar pendientes que no los vea la policÃa para poder sacar y meter en vehÃculo.
Roberto
Stayed 5 nights in Jun 2023
Verified
10/10 Excellent
Piedad
22 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente atención, muy agradable la estancia , muy tranquilo, en buenas condiciones, amplio espacio en la habitación
Piedad
Stayed 4 nights in May 2023
Verified
10/10 Excellent
Karla
16 January 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena ubicación, lo malo la movilidad con el vehÃculo, el estacionamiento no se puede ocupar hasta cierta hora, por el flujo de turistas lo que t hace pagar otro estacionamiento mientras da la hora.
Karla
Verified
10/10 Excellent
Verified traveller
17 June 2022
Liked: Cleanliness, room comfort, communication
AGRADABLE ESTANCIA
Instalaciones muy bonitas, departamentos muy amplios
Verified traveller
Stayed 1 night in Jun 2022
Verified
10/10 Excellent
Maria
1 March 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelent property best location only one problem was the in the bathroom and was imediately adressed and fixed. Personnel around the building 24/7
Maria
Stayed 6 nights in Dec 2021
Verified
10/10 Excellent
Citlalli
13 January 2022
Liked: Cleanliness, room comfort, communication
Excelente lugar !!!
Un lugar muy bonito, espacioso Perfecto para un viaje familiar, muy completo y bien equipado, quizá solo le aumentarÃa algunas amenidades pequeñas pero no siempre es necesario, aún asà es un excelente lugar muy bien ubicado y agradable. Necesita más señalamiento para identificar la recepción.
Citlalli
Stayed 1 night in Dec 2021
Verified
10/10 Excellent
Teri
12 January 2022
Liked: Cleanliness, communication
The unit itself was very nice and spacious. The rooftop pool was a great luxury but could definitely use some attention. I feel they have suffered from covid but have tons of potential. Front desk staff was extremely helpful.
Teri
Stayed 4 nights in Jan 2022
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