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Mercure Melbourne Treasury Gardens

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Photo gallery for Mercure Melbourne Treasury Gardens

Bar (on property)
Front of property
Dining
View from room
Reception

Reviews

8.4 out of 10
Very good

Highlights

  • Discover nearby landmarks
    Near Collins Street

Popular amenities

  • Bar and lounge
  • In-room childcare available
  • Restaurant
  • Room service
  • Extra beds
  • Air-conditioning

Explore the area

View map
13 Spring Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Flinders Lane
    ‪2 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Rooms & beds

Spaces

Balcony
Price is avg per night

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About this property

Mercure Melbourne Treasury Gardens

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Mercure Melbourne Treasury Gardens offers 164 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 24 to 30 per person
  • Airport shuttle fee: AUD 22 per person (one-way)
  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 426677
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Is Mercure Melbourne Treasury Gardens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Melbourne Treasury Gardens?

Self-parking is available for AUD 40 per night.

What time is check-in at Mercure Melbourne Treasury Gardens?

Check-in begins at 2 PM.

What time is check-out at Mercure Melbourne Treasury Gardens?

Checkout is at 11 AM.

Does Mercure Melbourne Treasury Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 22 per person applies.

Where is Mercure Melbourne Treasury Gardens located?

This family-friendly Melbourne hotel is located in the entertainment district, within a 10-minute walk of Collins Street, Princess Theatre and Melbourne Park. Regent Theatre and Bourke Street Mall are also within 15 minutes. Parliament Station is 5 minutes by foot and Jolimont Station is 11 minutes.

Mercure Melbourne Treasury Gardens Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Asked for some takeaway to be heated up; they ended up sending a microwave to our room which was useful. Location was near the free tram stop. Had a good view overlooking the park. It's a pity they are closing the hotel!
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Good location, simple check in and check out process
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay, however parking was terrible amd expensive.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room was poorly appointed and not well cleaned. Staff were uninterested in caring for guests and do the bare minimum Breakfast was inedible.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our second star at the Mercure and we had a larger room which was great when travelling with the family. The service was great, particularly from David at reception, thanks!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Friendly and helpful staff. Close walking to Rod Laver. Easy car parking. Lots of cafes and bars nearby. Great place to stay.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location as well as the friendly staff.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
+ staff were pleasant and helpful + central location - hotel and room tired - room very poorly lit (dark and gloomy) - room very poorly designed (appearance and, especially, functionality) .
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Graham

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Nice position, but overpriced. Tiny TV set with free-to-air and Foxtel movie/sports channels only. Neither breakfast no parking included. And the wifi was supposed to be free, but the in-room instructions said it wasn't. I've stayed at other hotels in this chain, and they were both cheaper and better.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
What I liked: the customer service was excellent and the buffet breakfast/restaurant was very nice. The beds are very comfortable. What I didn’t like: the rooms are dated and bathrooms had mouldy walls and black sludgy mould around the sinks. Not worth the 4 star ratings. The aircon/heater was unsightly in the rooms and took up too much space. Tv was very small.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the MCG and lovely Carlton Gardens. Rooms are clean and staff friendly
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, give free upgrade overlooking park, meals good, great hotel
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All very pleasing and comfortable and clean and that’s it. Was only the night.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff were excellent. Breakfast buffet was nice and the kids ate for free. Located opposite treasury gardens and next to Flinders lane, had fun exploring both. Hotel room was just a hotel room, nothing fancy.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great access to city, MCG and events.staff pleasant. Restaurant good though our dinner order was served incorrect.. facility nlooking old and maybe needs refurbishment for a good inner city hotel
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very well located. The rooms are very very small even when you compare them with European hotels. The lady that cleaned the rooms did not collect all the garbage and the room was not properly clean.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is great. Our family room had two queen size beds, clean, roomy, good price. The standout for me is the staff - all Accor staff are so consistently well-trained and naturally friendly. Its a testament to the company.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Yummy breakfast and very friendly staff.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay for our family

Nice family trip, convenient for the kids show, park and shopping. Unfortunately there was a problem with the payment for the Wilson Car Park....we were charged /validated by Mecure for the 1 day and when we went to pick up our vehicle it didn't recognize the validation so we needed to pay $85 to get the car out of Wilson parking. Mecure staff were good they submitted the paperwork for Wilson to refund the money....now waiting
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

JG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant & went out of their way to make us feel welcome.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean. Great location. Staff were very friendly and helpful. Offered everything that we needed.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was very deceiving in the photographs. My room was very small. Also, the price for parking was not disclosed when I booked and had to pay an extra $40 per day for parking-which was off site. Staff friendly and room clean, but generally disappointed.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location to the MCG. Breakfast was simple but very nice. Don't think the restaurant was for families in the evening. however, plenty to choose from nearby. Clean tidy and friendly staff
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
great location. friendly service. lack of lighting in room.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was fantastic! I arrived in late/ early morning. Last minute.com.au takes too long to let the hotel know of my booking. Make sure you call ahead if you’re booking within 24 hours. They were very accommodating even though they were fully booked. They even gave me $10 off breakfast buffet which I thought the food was great for a mid priced hotel. Great bed. Great linen. Grateful for the service! I
Stayed 1 night in Jun 2019

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