Located in Carlton, a neighbourhood in Melbourne, Arrow on Swanston is in the entertainment district and near a metro station. Princess Theatre and Melbourne Museum are cultural highlights, and some of the area's notable landmarks include Lygon Street and Royal Exhibition Building. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Marvel Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with rock climbing and hiking/biking trails nearby.
How much does it cost to stay at Arrow on Swanston?
As of 24 October 2026, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 30 November 2026 start from NZ$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Arrow on Swanston pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Arrow on Swanston?
Self-parking is available for AUD 25 per night.
What time is check-in at Arrow on Swanston?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Arrow on Swanston?
Checkout is at 10:00 AM.
Where is Arrow on Swanston located?
This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 8 minutes by foot and Flagstaff Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Arrow on Swanston Reviews
Reviews
7.0
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Easy check-in, friendly and helpful staff, clean and quiet room, comfy beds. Only tricky part was the parking - we were unable to gain access and ended up parking elsewhere. Otherwise, great location and fast check-out process - thank you :)
Stayed 1 night in May 2026
Verified review
4/10 Poor
Felix
12 July 2026
Disliked: Cleanliness
Location is pretty much it.
Bathroom was mouldy- mould killer doesn't cost that much. Floor was oily. No internet connection.
Stayed 1 night in Jul 2026
Verified review
4/10 Poor
E-Wen
21 July 2026
Liked: Check-in
Disliked: Cleanliness, listing accuracy
The property that we had was nothing like the pictures that we saw. The room smelled like fresh paint and the bathroom shower screen was not working so water was leaking out from the shower.
The carpets looked a little bit dirty and worn. The lifts had issues. Overall, the room was not what I expected.
Stayed 3 nights in Jul 2026
Verified review
10/10 Excellent
Ryan
6 June 2025
Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 3 nights in May 2025
Verified review
2/10 Terrible
Patrick
4 July 2026
Disliked: Cleanliness, check-in, listing accuracy
Checking in was a battle, the room didn’t match the photos. The fire alarm was chirping, spoke to reception and got accused of smoking in the room eventually got it sorted and then had to change the battery in the smoke alarm myself. The wait at the lift was at least 10 minutes each trip
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Chloe
26 October 2025
Liked: Cleanliness, communication
Comfortable stay, staff friendly
Stayed 1 night in Oct 2025
Verified review
8/10 Good
Andrew
3 December 2025
Liked: Cleanliness, communication
Basic amenities, but reasonably quiet, good and efficient check-in. Great location.
Stayed 1 night in Dec 2025
Verified review
6/10 Okay
Analee
7 September 2025
Great location
Stayed 1 night in Sep 2025
Verified review
8/10 Good
Josh
23 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location and price
Stayed 2 nights in Feb 2026
Verified review
10/10 Excellent
Grace
8 May 2025
Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Stayed 1 night in May 2025
Verified review
10/10 Excellent
Sally
6 May 2025
Liked: Cleanliness, property conditions & facilities, communication
great stay overall
Stayed 1 night in May 2025
Verified review
8/10 Good
Megan
3 April 2026
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location and friendly staff. The room wasnt very clean. There was a lot of marks on the walls and carpets. The apartment could do with a deep clean!
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
neil
22 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, great staff, fabulous parking so close to city
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
ZHENGJIE
13 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Very convenient location - train station is just outside door.
Stayed 5 nights in Sep 2025
Verified review
10/10 Excellent
Kellie
25 June 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position, very clean, great parking, nice staff
Stayed 1 night in Jun 2025
Verified review
10/10 Excellent
Natalie
6 May 2025
Liked: Cleanliness, property conditions & facilities, communication
i love this hotel
Stayed 1 night in May 2025
Verified review
8/10 Good
Utsarg
27 September 2025
Liked: Cleanliness, property conditions & facilities, communication
The property was clean, quiet and a good value for money too !
The only good thing about this hotel is that location was great walking distance to lygon st for dinner and queen victoria markets. Parking was easy. Bedding and rooms are uncomfortable and tiny
Stayed 1 night in Jan 2026
Verified review
2/10 Terrible
Kelly
19 July 2026
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
So the only 2 positive things I would say was the check in was smooth and they delivered another pillow after a request. Then it stopped. This accommodation is absolutely nothing like the pictures. I was supposed to be in a deluxe family apartment. There was nothing deluxe at all. Everything is old, dirty and run down. I get buildings get old but maintenance is a must. To me a backpackers hostel would be flash compared to this place. My next door neighbor knocked on our door complaining that we were knocking on the wall and his door. He blamed my children. They are 18 and 15. Who I can tell you would have no interest in doing anything like that. We also had only just checked in. We spent 2 nights but never again. Sorry give it a miss.
Stayed 2 nights in Jul 2026
Verified review
8/10 Good
Chloe
28 May 2025
Liked: Property conditions & facilities, communication
its location make it a perfect stay for travellers. tram station is in front of the hotel