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Aparthotel

Arrow on Swanston

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Photo gallery for Arrow on Swanston

Front of property – evening/night
Pool
View from room
Living area
Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Outdoor pool
  • Self-parking available
  • Kitchenette
  • Laundry room
  • Air-conditioning
  • Terrace
The current price is NZ$136
includes taxes & fees
31 May - 1 Jun

Explore the area

View map
488 Swanston Street, Carlton, VIC, 3053
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Choose your unit

View all photos for Two Bedroom Apartment

Room

Two Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Apartment

Room

Studio Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Apartment

Room

Studio Apartment

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Apartment

Living area

Deluxe One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Room

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedrooms Apartment

Room

Deluxe Two Bedrooms Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Family Apartment

Room

Deluxe Family Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Triple Single Beds Apartment

Room

Triple Single Beds Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Apartment

Room

Deluxe King Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Two Single Bedroom Apartment

Room

Two Single Bedroom Apartment

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 4 Bedrooms Apartment

Room

4 Bedrooms Apartment

  • City view
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse Apartment

Room

Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Penthouse Apartment

Room

Premium Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Arrow on Swanston

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 190 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately AUD 22 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 4528332
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arrow on Swanston?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 31 May 2026 start from NZ$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self-parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Checkout is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 8 minutes by foot and Flagstaff Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Arrow on Swanston Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 746 out of 2751 reviews
Rating 8 - Good. 828 out of 2751 reviews
Rating 6 - Okay. 501 out of 2751 reviews
Rating 4 - Poor. 335 out of 2751 reviews
Rating 2 - Terrible. 341 out of 2751 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Check-in

6.8/10

Communication

5.8/10

Listing accuracy

Reviews

Verified

8/10 Good

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location and price
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Richard

Liked: Cleanliness, communication
Disliked: Amenities
Room was clean but didn't have some of the features mentioned on the site. Staff were nice, good location. Pool and gym were not great
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, communication
Basic amenities, but reasonably quiet, good and efficient check-in. Great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Chloe

Liked: Cleanliness, communication
Comfortable stay, staff friendly
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Lee

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, bed was terrible, no plug for sink to wash dishes, very thin walls
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Aleksandra

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is that location was great walking distance to lygon st for dinner and queen victoria markets. Parking was easy. Bedding and rooms are uncomfortable and tiny
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 3 nights in May 2025
Verified

6/10 Okay

Analee

Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Camille

Liked: Cleanliness, amenities, communication
Staff were helpful.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

jared

Liked: Amenities, communication
Photos are misleading making rooms look bigger only service the rooms every 3 days for the price I would expect better
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CBD. Tram stop right outside. Close to mall. Plenty of food options nearby. Hotel was clean. Staff were friendly and helpful.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

ZHENGJIE

Liked: Cleanliness, property conditions & facilities, communication
Very convenient location - train station is just outside door.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Muhammad

Liked: Amenities, property conditions & facilities
no. repair marks on the walls not painted. staff initially said no to early check in but changed mind on the phone in seconds.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Regina

Disliked: Cleanliness, room comfort, communication
check in took forever not enough staff working really slow check in process
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, great staff, fabulous parking so close to city
Stayed 1 night in Sep 2025
Verified

8/10 Good

Utsarg

Liked: Cleanliness, property conditions & facilities, communication
The property was clean, quiet and a good value for money too !
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Norm

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room we were given was not what we booked
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Phillip

Disliked: Communication
Rooms do not look like with advertised hotel photos.
Stayed 8 nights in Jan 2026
Verified

4/10 Poor

Candice

Disliked: Property conditions & facilities, communication
I found the communication with the hotel not accommodating. Public transport out front made it easy
Stayed 1 night in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness
Apartment was very centrally located and spotless. Good value for money.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Ellie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
The rooms are a bit old and worn but it was clean and the bed was so comfy! Checking in took a while as the man seemed to be quite distracted and clumsy which seemed off. Although for the price and facilities (parking, pool & gym) it’s a great place to stay!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Angella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend, even though accommodation is undergoing renovations.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Kellie

Liked: Room comfort
The whole place needs a good deep clean...
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Stayed 1 night in May 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, communication
Great location. Comfy bed. Uncomfortable sofa.
Stayed 5 nights in Oct 2025