Located in Auckland, Quest Albany is in the business district. Sky Tower is a notable landmark, and some of the area's activities can be experienced at Auckland Ferry Terminal and Queens Wharf. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park.
Self parking, laundry facilities and express check-in are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a reception hall. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Housekeeping is available once per stay.
Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. 43-inch LED televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night.
Cots (infant beds) are available for NZD 10.0 per night
Payment types
Important information
Optional extras
Self-parking fee: NZD 10.00 per night (in/out privileges)
Crib (infant bed) fee: NZD 10.0 per night
Rollaway bed fee: NZD 40.0 per night
Credit card charges are subject to a surcharge of 2.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 4555703
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Quest Albany pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest Albany?
As of 21 June 2026, prices found for a 1-night stay for 2 adults at Quest Albany on 22 June 2026 start from NZ$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest Albany?
Self-parking is available for NZD 10.00 per night.
What time is check-in at Quest Albany?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM.
What time is check-out at Quest Albany?
Checkout is at 10 AM.
Where is Quest Albany located?
Located in Albany, this luxury aparthotel is within a 15-minute walk of Massey University, Westfield Albany Shopping Centre, and North Harbour Stadium. Waitemata Harbour and AUT Millennium are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Quest Albany Reviews
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room
Andrew
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Philip
23 September 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little cafe around the corner, great facilities including
Washing machine and dryer. Great location too
Philip
Stayed 4 nights in Sep 2024
Verified
6/10 Okay
JP
2 October 2025
Liked: Communication
Lovely staff, however the twin room we stayed in had an awful musty, wet smell which we couldn't get rid of even with the windows open all day.
JP
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Catherine
2 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Catherine
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
Des
27 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes
No staff contact
Des
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Miriam
13 October 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are friendly and helpfull, Property is close to Massey Uni which works well for me
Miriam
Stayed 1 night in Oct 2022
Verified
10/10 Excellent
John
6 November 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the friendliness and helpfulness of reception staff
John
Verified
10/10 Excellent
Verified traveller
15 September 2022
Hidden gem in Albanyy
Wonderful stay, rooms small but everything you need is there in tip top shape. Staff friendly and helpful even when you arrive in the middle of the night. Handy location.
Verified traveller
Stayed 5 nights in Sep 2022
Verified
10/10 Excellent
Michael
21 August 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Michael
Stayed 3 nights in Aug 2023
Verified
10/10 Excellent
Kirsty
8 March 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.
Kirsty
Stayed 3 nights in Mar 2023
Verified
10/10 Excellent
Bill
9 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We found the receptionist very helpful
Bill
Stayed 1 night in Jul 2023
Verified
10/10 Excellent
Karl
14 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable and quiet
Karl
Stayed 1 night in May 2024
Verified
10/10 Excellent
Karen
24 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Karen
Stayed 3 nights in Jan 2025
Verified
10/10 Excellent
Archie
27 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were wonderful. Communicated well. For a person who isn't used to the location, I had a little difficulty finding the main entrance, but, overall, I made a good decision staying with Quest Albany