Aparthotel

Quest On William

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Photo gallery for Quest On William

Front of property – evening/night
Front of property
Room
Lobby sitting area
Bathroom

Reviews

8.4 out of 10
Very good

Highlights

  • Onsite parking available
    Convenient and secure on-site parking, a rare amenity in the area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Melbourne Central

Popular amenities

  • Self-parking available
  • Kitchen
  • Washer/dryer
  • Air-conditioning
  • Free Wi-Fi
  • Cots available
The current price is NZ$231
includes taxes & fees
1 Aug - 2 Aug

Explore the area

View map
172 William Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Collins Street
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Choose your unit

Studio Apartment

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Two Bedroom Apartment

  • 72 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Executive One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Executive Two Bedroom Apartment

  • 88 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Three Bedroom Apartment

  • 132 sq m
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Single Beds
  • Free Wi-Fi

Deluxe Two Bedroom Apartment

  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

One Bedroom Executive Apartment

  • Sleeps 2
  • Free Wi-Fi

Executive Suite

  • Sleeps 4
  • Free Wi-Fi

Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Quest On William

Along with a fitness centre, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and express check-in are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Limited housekeeping is available.
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 564382
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is Quest On William pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quest On William?

As of 20 June 2026, prices found for a 1-night stay for 2 adults at Quest On William on 1 August 2026 start from NZ$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quest On William?

Self-parking is available for AUD 50 per night. Limited spots are available.

What time is check-in at Quest On William?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Quest On William?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Quest On William located?

Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Collins Street, Melbourne Central and Bourke Street Mall. Marvel Stadium and SEA LIFE Melbourne are also within 15 minutes. Flagstaff Station is only a 5-minute walk and Melbourne Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Quest On William Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 490 out of 1130 reviews
Rating 8 - Good. 426 out of 1130 reviews
Rating 6 - Okay. 137 out of 1130 reviews
Rating 4 - Poor. 50 out of 1130 reviews
Rating 2 - Terrible. 27 out of 1130 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Check-in

8.4/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Great location close to city centre and trams.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

HANK

Liked: Communication
Service is good and people is so nice
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great for a short stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yuen ting

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, conveniently located. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Wonderful staff and great location
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Clayton

Liked: Cleanliness, property conditions & facilities, communication
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erickson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, room comfort, communication
Car park pokey Room was great
Stayed 1 night in Nov 2025
Verified

8/10 Good

Abdullateef

Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Renato

Very good point
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness
The apartment was nice and spacious. It had everything I needed for my stay. The location was perfect: lot of public transport connections, restaurants and grocery stores nearby. Walking distance to everywhere in CDB and the river side. One thing I could understand was the schedule of housekeeping. Before 8 am is totally too early for housekeeping. The AC kept unusual noice which was annoying.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, communication
Great location, friendly staff, room upgrade
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

MIchelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay as always!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, comfy bed, centrally located.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Close vicinity to all parts of Melbourne
Stayed 5 nights in Jun 2025

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