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Rakuten STAY VILLA Hakone Sengokuhara

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Room
Terrace/patio
Exterior
Room
Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Private outdoor spa pool
  • Self-parking included
  • Kitchenette
  • Washer/dryer
  • Air-conditioning
  • Deck or patio
The current price is NZ$387
19 May - 20 May

Explore the area

View map
1246-748 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪8 min walk‬

Choose your unit

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Room

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

Room

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

8.0 out of 10
Very good
(2 reviews)
  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

Room

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

Room

[North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

Room

[South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

Room

Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for [South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Room

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

In-room dining

[South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for (North Wing 101) Maisonette with Terrace (No-Pets Allowed)

Room

(North Wing 101) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • Free Wi-Fi

View all photos for (North Wing 105) Maisonette with Terrace Pet Friendly

Room

(North Wing 105) Maisonette with Terrace Pet Friendly

  • Sleeps 10
  • Free Wi-Fi

View all photos for (North Wing 103) Maisonette with Terrace (No-Pets Allowed)

Room

(North Wing 103) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • Free Wi-Fi

View all photos for (North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed)

Room

(North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed)

  • Sleeps 10
  • Free Wi-Fi

View all photos for (North Wing 102) Maisonette with Massage Chair (No-Pets Allowed)

Room

(North Wing 102) Maisonette with Massage Chair (No-Pets Allowed)

  • Sleeps 10
  • Free Wi-Fi

View all photos for (North Wing 106) Maisonette with Terrace Pet Friendly

Room

(North Wing 106) Maisonette with Terrace Pet Friendly

  • Sleeps 10
  • Free Wi-Fi

View all photos for (South Wing 101) Maisonette With Terrace

Room

(South Wing 101) Maisonette With Terrace

  • Sleeps 10
  • Free Wi-Fi

View all photos for (South Wing 102) Maisonette With Terrace

Room

(South Wing 102) Maisonette With Terrace

  • Sleeps 10
  • Free Wi-Fi

View all photos for (South Wing 103) Maisonette With Terrace

Room

(South Wing 103) Maisonette With Terrace

  • Sleeps 10
  • Free Wi-Fi

View all photos for (South Wing 104) Maisonette With Terrace Pet Friendly

Room

(South Wing 104) Maisonette With Terrace Pet Friendly

  • Sleeps 10
  • Free Wi-Fi

View all photos for (South Wing 105) Maisonette With Terrace Pet Friendly

Room

(South Wing 105) Maisonette With Terrace Pet Friendly

  • Sleeps 10
  • Free Wi-Fi

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About the area

Hakone

Sengokuhara, a neighbourhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed.
View more Holiday homes in HakoneOpens in a new window

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Daihakone Country Club - 8 min walk - 0.7 km
  • Sengokuhara Susuki Prairie - 8 min walk - 0.7 km
  • Lalique Museum Hakone - 5 min drive - 2.4 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Tokyo (HND-Haneda) - 124 min drive

Restaurants

  • ‪桃源台ビューレストラン - ‬5 min drive
  • ‪じねんじょ蕎麦 箱根九十九 - ‬4 min drive
  • ‪銀の穂 - ‬10 min walk
  • ‪The Dining 四季彩 - ‬3 min drive
  • ‪CAFE TUNE - ‬5 min drive

About this property

Rakuten STAY VILLA Hakone Sengokuhara

Along with laundry facilities, this smoke-free holiday home has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. All 6 homes have 3 bedrooms and feature free WiFi. Kitchenettes come with fridges and stovetops, and guests will also find upscale touches, such as outdoor private hot tubs and spring water baths. Change of towels is available on request
Rakuten STAY VILLA Hakone Sengokuhara offers 6 accommodations with outdoor private hot tubs and all-in-one washer/dryers. This accommodation is furnished with desks and dining tables. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and rice cookers.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Rakuten STAY VILLA Hakone Sengokuhara pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rakuten STAY VILLA Hakone Sengokuhara?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY VILLA Hakone Sengokuhara on 19 May 2026 start from NZ$387, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rakuten STAY VILLA Hakone Sengokuhara?

Self-parking is free at this property.

What time is check-in at Rakuten STAY VILLA Hakone Sengokuhara?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Rakuten STAY VILLA Hakone Sengokuhara?

Checkout is at 10:00 AM.

Where is Rakuten STAY VILLA Hakone Sengokuhara located?

Located in Sengokuhara, this holiday home is steps from Sengokuhara Onsen and 2.1 mi (3.4 km) from Lake Ashi. Daihakone Country Club and Sengokuhara Susuki Prairie are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Rakuten STAY VILLA Hakone Sengokuhara Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 114 out of 175 reviews
Rating 8 - Good. 47 out of 175 reviews
Rating 6 - Okay. 6 out of 175 reviews
Rating 4 - Poor. 5 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

9.2/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

7.4/10

Check-in

8.2/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in & an incredible indoor onsen space.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

YVONNE

Liked: Cleanliness, amenities, communication
Nice layout, comfortable beds, nice kitchen area
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities, communication
good location to drive to all tourist spots.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large, clean, stylish. Beautiful location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Amazing, best stay we have ever had in our lives so far. Heated floors, projector, natural hot spring water bath that’s private, heating, 6 sleeping spaces, etc. massage chair was broken.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
100 % everything is perfect, the onsen, the location. Everything clean and functional!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shad

Liked: Cleanliness, amenities, property conditions & facilities, communication
LOVED the onsen bath, netted area for kids sleeping, and the projection TV. Would stay here again.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

carlos tejada

Liked: Cleanliness, property conditions & facilities, communication
Nice place is new love
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern property with its own private onsen. Loved staying here.
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was bright and spacious. Amenities abundant. The In unit ♨️ hos spring bath was delightful. There was just so much to lobe and enjoy. Close to the bus route. Staff was very helpful with any and all my questions.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Biqi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place itself is excellent, you have everything you need there. It will be great if there’s a better clothes drying system, there’s a way to dry clothing with the heater, but no instructions so you have to figure it out. Also, the hot spring is super hot, if you have kids, be mindful of the faucet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous location and property with a private onsen. If you are looking for a private onsen option that allows you to onset with your family members, this is great. The property was a great size and was far larger than any hotel options that we looked at in a similar category for the region. Clean, and comfortable. It is a little walk away from a convenience store (10 mins), and a bus ride away from most food options. However, it is on several bus routes and was close to attractions in the area. Highly recommend. They do not allow late check out or baggage storage.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great furnishings. We enjoyed the indoor onsen, which was already on for us at the right temperature when we arrived. The property has a manual in English which allowed us to understand how to operate all of the major appliances like the microwave oven and the washer / dryer. The check-in process was the most involved of any property we stayed in in Japan.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
This place was great for my family and I. They loved the private onsen and overall it was mostly clean. The only downside was the mold on the ceiling in the upstairs bathroom. But other than that, we loved it here.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful home! Great location! Clean! Clear communication! Would love to stay here again!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, amenities, property conditions & facilities
A bit hard to get to as there are many Rakuten Stays in the area so it can get a bit confusing as you are driving into the area to find which lodge is the one you have booked. Also there was a whole in the concrete of our entrance of our bnb and a cricket had made its nest there, so we could hear the cricket the entire night very loudly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hyrum and Susan

Liked: Cleanliness, property conditions & facilities, communication
Gorgeous!
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great! There were lots of useful things in the property and we enjoyed our stay. One thing we didn't like was that the cushions for outside foot bath were wet before we used them. Others were great and we definitely go back there again.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Laurel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The property was a bit quirky, but fine. However, there was a lightning storm during our stay which resulted in loss of hot water, wifi, and some other electrical devices. We contacted customer service numerous times, and they essentially refused to have things fixed for the final 2 days of our stay. They claimed they had no other units available to move us to. So we had to spend 2 days without wifi and hot water. The worst customer service I have ever experienced
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, room comfort, communication

Best accommodation in Japan!

Truly the highest quality and roomiest accommodation I have experienced in Japan. Perfect for families. Every detail was thought of. I hope to stay here again. There is a tablet computer inside where you complete your check-in with a video call, but I couldn’t reach anyone after many attempts in the evening and morning. Check-out was very easy.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

yau yee erica

Liked: Cleanliness, room comfort, communication

Nice place to stay

Excellent experience for stay here. If there's some basic seasoning, it will be perfect. In addition, the pump of washing items is not in good condition. I think it is time to replace a new one.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Todd

Liked: Cleanliness, room comfort, communication
Great amenities, spacious villa with a private onsen bath. If I had one criticism, the main bathroom had a musty, wet rag odor indicating possible mold/mildew growth. Suggest management use bleach solution or a power jet washer to thoroughly clean the bathroom areas. Other than that, family had a good stay and u recommend this property.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Fanlong

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
We like the big space in the house. And it's very comfortable. But the hot water is not adequate. The water became cold suddenly during the shower.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities, communication
pre-self check in was a bit confusing and there are different houses with different amenities and sizes of backyard which wasn't clear on the booking
Verified

6/10 Okay

Jerome

Liked: Cleanliness, communication

false advertisement

fireplace broken. close to a japanese army training facility. firing canon weekly from 7am to 6pm NON STOP
Stayed 2 nights in Oct 2023