Located by the ocean, Quest New Plymouth is in New Plymouth CBD neighbourhood and is connected to a shopping centre. Puke Ariki and TSB Showplace are cultural highlights, and some of the area's landmarks include Wind Wand and New Plymouth Observatory. Brooklands Zoo and Sugar Loaf Marine Reserve are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Along with a fitness centre, this aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment features a kitchen with a microwave and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Added amenities include first-run films, premium bedding and a coffee/tea maker.
Quest New Plymouth offers 40 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with premium satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with microwaves, kitchenware and utensils and dishwashers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.
Cots (infant beds) are available for NZD 10.0 per stay
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of NZD 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
Uncovered self-parking fee: NZD 20 per night (in/out privileges)
Crib (infant bed) fee: NZD 10.0 per stay
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 7321911
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Property class
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Quest New Plymouth pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest New Plymouth?
As of 18 September 2026, prices found for a 1-night stay for 2 adults at Quest New Plymouth on 29 November 2026 start from NZ$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest New Plymouth?
Self-parking is available for NZD 20 per night.
What time is check-in at Quest New Plymouth?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Quest New Plymouth?
Checkout is at 10 AM.
Where is Quest New Plymouth located?
Located in New Plymouth CBD, this luxury aparthotel is steps away from Centre City Shopping Centre and Wind Wand. Puke Ariki and TSB Showplace are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Quest New Plymouth Reviews
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
If staying here book a car park. The is no on street parking available.
Great location for wandering town and the waterfront.
Staff were friendly and very helpful.
Late check-in process was easy and reception staff member was so helpful and personable. Love the parking on the roof - so much safer than on the street - and clean, tidy rooms. Very comfortable bed. Nga mihi nui.
Stayed 1 night in Jun 2026
Verified review
8/10 Good
Neville
4 January 2026
Liked: Cleanliness, amenities, communication
Clean rooms, very helpful staff and excellent location
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Thilina
24 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Stay. Clean room, friendly staff.
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Satya
6 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean room and spacious. Great for families.
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Robert
27 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything went smoothly, from booking, checking in to checking out. The apartment was clean and well-furnished. All staff that we came across were pleasant to deal with. We wouldn't hesitate to stay here again.
Stayed 2 nights in Mar 2026
Verified review
10/10 Excellent
Lisa
1 March 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were friendly and helpful.
The room was spotless.
An awesome place to stay
Seperate bedroom and great location
Parking was a lot for this location as not secure
Stayed 3 nights in Mar 2026
Verified review
10/10 Excellent
carol
8 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room were nice and clean
Stayed 2 nights in Jan 2026
Verified review
10/10 Excellent
Peter
19 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful. Room was clean, spacious and had everything we needed for our 3 night stay. Also very centrally situated. A great stay thank you.
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Noah
10 February 2026
Liked: Cleanliness, communication
Nice spacious and clean room, excellent staff and free access to gym. Definitely recommended.