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Aparthotel

Lanai Riverside Apartments

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Photo gallery for Lanai Riverside Apartments

A bridge over a river with a building and palm trees in the foreground.
A modern indoor pool with a central decorative vase, surrounded by potted plants and a decorative wall with geometric patterns.
Bathroom
Gym
Living area

Reviews

8.8 out of 10
Excellent

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to Bluewater Lagoon

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Kitchen
  • Washer/dryer
  • Air-conditioning
  • Barbecue
The current price is NZ$342
includes taxes & fees
30 Jun - 1 Jul

Explore the area

View map
20 River Street, Mackay, QLD, 4740
  • Place, Bluewater Lagoon
    ‪2 min walk‬
  • Place, Caneland Central
    ‪2 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪10 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms

Room

Apartment, 3 Bedrooms

  • 158 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Lanai Riverside Apartments

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference centre and conference space. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Optional extras

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 8739383
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 271 out of 451 reviews
Rating 8 - Good. 120 out of 451 reviews
Rating 6 - Okay. 31 out of 451 reviews
Rating 4 - Poor. 22 out of 451 reviews
Rating 2 - Terrible. 7 out of 451 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Check-in

9.4/10

Communication

4.0/10

Listing accuracy

Reviews

Verified

8/10 Good

Nigel

Liked: Cleanliness, amenities, property conditions & facilities, communication
A good stay very convenient.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
2nd stay there and a great spot, room was not directly in the afternoon sun, so the room is not so boiling hot that the AC couldn’t cope,unlike the last place we stayed at across the road starting with an O, on our last visit to MacKay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and the staff were very friendly.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and accommodation
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

meghan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing as usual we always stay here when we are in Mackay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful place to stay
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with our overnight stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay. Will always stay again. Close to everything you need. All within walking distance.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Best place

Love staying here, so clean, comfortable close to town, river views.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were bigger and better then expected and pool area was excellent
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Pasindu

The property was great , with awesome views, check in was easy and i would stay again
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Wiillem

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property!!
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Gai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the location of property.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, beautiful apartment - booked at the last minute, and very glad we did!!
Stayed 1 night in Jul 2023
Verified

8/10 Good

Geoff

Liked: Cleanliness, room comfort, communication
Great location, beautiful view from balcony
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Quiet, spacious stay

Clean, quiet, and the room was better than expected. No issues at check-out, and staff were polite throughout.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

darren

Liked: Cleanliness, room comfort, communication

Great place

Beautiful
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and spacious rooms
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is not the first time I have stayed here and as always it was a great stay
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Mrs R

Liked: Cleanliness, amenities, property conditions & facilities
Really clean apartment with all the facilities you need.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent choice for us as a family of four- a highlight of our drive from Brisbane to Cairns.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property. Very friendly staff.