Located in Morumbi, a neighbourhood in São Paulo, Charlie Jockey Pinheiros is in the entertainment district and near a train station. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at MorumBIS or Nubank Parque.
Brigadeiro Faria Lima Avenue - 16 min walk - 1.4 km
Clube Hebraica - 19 min walk - 1.7 km
Iguatemi Shopping Center - 5 min drive - 2.9 km
Getting around
Butanta Station - 9 min walk
Sao Paulo Hebraica-Reboucas Station - 10 min walk
São Paulo (CGH-Congonhas) - 22 min drive
Restaurants
Coco Bambu Conceito
Monster Dog
Nespresso
Casa Bauducco - 11 min walk
Seo Gomes - 10 min walk
About this property
Charlie Jockey Pinheiros
This smoke-free apartment building features an outdoor pool, a 24-hour fitness centre and laundry facilities. Self parking is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a Smart TV with digital channels, and other amenities include free WiFi and a balcony.
Charlie Jockey Pinheiros offers 50 air-conditioned accommodations with espresso makers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.
This São Paulo apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels.
Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness centre.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from July 8 2026 to December 31 2026 (dates subject to change):
Swimming pool
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Property # 89280337
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Charlie Jockey Pinheiros have a pool?
Yes, this property has an outdoor pool. The swimming pool will be unavailable from July 8 2026 until December 31 2026 (dates subject to change).
Is Charlie Jockey Pinheiros pet-friendly?
No, pets are not allowed at this property.
How much is parking at Charlie Jockey Pinheiros?
Self-parking is free at this property.
What time is check-in at Charlie Jockey Pinheiros?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Charlie Jockey Pinheiros?
Checkout is at 11:00 AM.
Where is Charlie Jockey Pinheiros located?
Located in Morumbi, this apartment building is within 1 mile (2 km) of Shopping Eldorado and Brigadeiro Faria Lima Avenue. Pinheiros Sport Club and Butantan Institute are also within 2 miles (3 km). Butanta Station is 9 minutes by foot and Sao Paulo Hebraica-Reboucas Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Charlie Jockey Pinheiros Reviews
Reviews
8.8
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Easy ins and outs of the hotel. A bit noisy and dirty.
F élicie
Stayed 4 nights in Jul 2025
Verified review
10/10 Excellent
Maria
28 February 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, exactly as the picture. Amazing view
Maria
Stayed 1 night in Feb 2023
Verified review
10/10 Excellent
Marcus Vinicios
5 March 2024
Liked: Cleanliness, property conditions & facilities, communication
I loved this place. When I came back to SP I will stay there for sure. Thanks
Marcus Vinicios
Stayed 1 night in Feb 2024
Verified review
10/10 Excellent
Marcelo
22 December 2022
Liked: Cleanliness, property conditions & facilities, communication
New well designed comfortable neat
Marcelo
Verified review
2/10 Terrible
Pedro
30 April 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I was never able to check-in at the property. The system is flawed and there's no one to assist you.
Really bad experience!
Pedro
Stayed 1 night in Apr 2025
Verified review
6/10 Okay
Flavio
2 December 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Bathroom sink clogged, no daily service, communication pretty bad
Flavio
Stayed 3 nights in Nov 2023
Verified review
8/10 Good
Verified traveller
12 March 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Amazing property & location - communic needs work
I booked two different Charlie stays this month, both in São Paulo. From what I have seen and experienced, all of Charlie’s properties are simply gorgeous, super clean, modern, and well located. Honestly no complaints whatsoever about the property itself, however, I will note two things the business should work on:
1) check ins were very disorganized and complicated. Both times I booked with Charlie, instructions were not sent by check-in time. I had to message them via WhatsApp and wait for a response for me to get the door code which took about 30 mins the first time and the second time they only answered the guy at the building’s front desk, and only answered me a longer while later.
2) I did require some assistance throughout my stay and my questions went unanswered completely.
Verified traveller
Stayed 6 nights in Mar 2023
Verified review
4/10 Poor
REGINA
31 July 2023
Disliked: Cleanliness, amenities, communication
As soon as get in the room I realized that that tv remote control wasn't working, battery died. I reached out for help and they suggested me to use the batteries from the AC (what?) let alone AC and TV remote do not use the same batteries. The room smelled sewer, all the time, very strong smell. 8 am on Saturday there was working on the floor, waking up everyone on the floor. On Sunday there was an alarming beeping all they long on the floor. Never again. I do not recommend and I am not coming back.
REGINA
Stayed 3 nights in Jul 2023
Verified review
2/10 Terrible
Nicolae
20 June 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was looking for a nice place with a Jacuzzi spend a nice evening. First issue was that they don't have a person to call - you just have to talk to a robot in whatsapp and only after 10-15 minutes pattern of answers (in portuguese) you get a live person. Check in starts at 3PM - there was no information about apartment number or room. Only after spending 30 minutes talking to robots I managed to get to a live person and they chatted me the room number and access code.
As soon as we got there, we saw that the jacuzzi is barely working and again (30 minutes robot), asked to cancel our reservation and get refunded - to what we were told that it was booked with expedia and not with them directly, so it's non refundable. The room also ended up having no internet connection, and a broken oven and stove (thus impossible to cook dinner).
Every single time I had to wait to pass the robot conversation in order to talk to someone, everytime I was basically told that "oh well, the room is there, you have a bed, so why you want to cancel".
Ruined evening because of useless service of Charlie and braindead support. In the end, paid for the most expensive room they had and ended up with just a working bed, no jacuzzi, no kitchen, no internet...
O apartamento é confortável e bem localizado, mas mal conservado. Encontrei vários problemas no banheiro: A lâmpada não funcionava, o ralo do box e da pia demoravam para escoar a água e a torneira estava descolada da pia. Na cozinha, não haviam louças e talheres suficientes para duas pessoas conforme reserva. Tinha apenas 1 copo, 1 xícara, talheres faltando e o forno estava sujo por dentro. Também achei que a limpeza do quarto deixou a desejar.
Gostei do quarto, comodidades, recepção deixou a desejar.
Obrigada 🙏
Ana Claudia de Almeida Nicoletti
Stayed 1 night in Feb 2026
Verified review
8/10 Good
Suelene
26 January 2026
Liked: Cleanliness, amenities, communication
Bom. Faltou detergente. O travesseiro muito baixo. Os funcionários muito atencioso.
Suelene
Stayed 8 nights in Jan 2026
Verified review
10/10 Excellent
Bruna A
25 November 2025
Liked: Cleanliness, room comfort, communication
Super aconchegante e confortável o ap. Recomendo!
Bruna A
Stayed 2 nights in Nov 2025
Verified review
6/10 Okay
Ramon
25 November 2025
Liked: Amenities, communication
Disliked: Cleanliness
Infelizmente o quarto estava bem sujo, banheiro sujo com exaustor imundo, muita poeira nos móveis e lixo cheio...
Tirando isso, a equipe é super atenciosa, a segurança é ótima, estacionamento muito bom!
Já ficamos outras duas vezes na rede Charlie em outros locais de sp e não tivemos o problema da sujeira, acredito ser um fato isolado.
Ramon
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Dayane
10 November 2025
Liked: Cleanliness, amenities, communication
O quarto era muito lindo e limpo, ambiente arejado, vista incrivel, boa localização.
Apesar da dificuldade para entrar no quarto, gostei muito da estadia.
Dayane
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
ANA CAROLINA
3 November 2025
Liked: Cleanliness, amenities, communication
Limpeza e quarto excelente
ANA CAROLINA
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Tatiane
2 November 2025
Liked: Cleanliness, room comfort, communication
Atende as expectativas conforme as imagens da propriedade.
Tatiane
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Rafaela
1 November 2025
Liked: Cleanliness, room comfort, communication
Simplesmente perfeito! Apto aconchegante, limpinho e super confortavel. Recomendo muuuuuito ! Ficarei mais vezes
Rafaela
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Julia
22 October 2025
Liked: Communication
Para um final de semana foi ótimo, atendimento da equipe do prédio é excelente!
Julia
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Nadja
20 October 2025
Liked: Cleanliness, room comfort, communication
Apartamento bem equipado super tranquilo, ambiente bem limpo, tem ar-condicionado em dia e estacionamento que é muito importante
Nadja
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Isaias
12 October 2025
Liked: Cleanliness, room comfort, communication
Vista maravilhosa, localização ótima em São Paulo.
Isaias
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
gaston
10 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo ok
gaston
Stayed 1 night in Sep 2025
Verified review
8/10 Good
Geraldo
15 September 2025
Liked: Cleanliness, communication
Barulhento
O prédio é bem legal, novo e bem cuidado, mas a localização achei bem ruim, indispensável uso d carro p/tudo. Agr o barulho da marginal Pinheiros é INSUPORTÁVEL, dia ou noite o barulho é intenso. Se quarto barulhento for problema p/vc… esqueça!!!
Geraldo
Stayed 3 nights in Sep 2025
Verified review
10/10 Excellent
Fábio da silva oliveira
10 September 2025
Liked: Cleanliness, room comfort, communication
Muito bom já me hospedei pela segunda vez esse ano fácil acesso aos melhores pontos de São Paulo quarto confortável limpo cumpre o que promete recomendo e me
Hospedarei outra vez.