Condo

Douglas Fir Resort and Chalets

Choose dates to view prices

Photo gallery for Douglas Fir Resort and Chalets

Outdoor spa tub
Exterior
A lobby with a reception desk, seating area, and a television screen.
Gym
Living area

Reviews

8.0 out of 10
Very good

Highlights

  • Family fun awaits
    Top-rated for families.
  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Discover nearby landmarks
    Walk to Banff National Park

Popular amenities

  • Free ski shuttle
  • Indoor pool
  • 2 spa pools on site
  • Self-parking included
  • Kitchen
  • Air-conditioning
The current price is NZ$196
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬

Choose your unit

Studio, 1 Queen Bed With Sofa Bed, Kitchen

  • Sleeps 4
  • Free Wi-Fi

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed
  • Free Wi-Fi

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Douglas Fir Resort and Chalets

Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.

2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Property # 904421
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Douglas Fir Resort and Chalets have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of 26 June 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 13 October 2026 start from NZ$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Douglas Fir Resort and Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Douglas Fir Resort and Chalets?

Self-parking is free at this property.

What time is check-in at Douglas Fir Resort and Chalets?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Douglas Fir Resort and Chalets?

Checkout is at 11 AM.

Where is Douglas Fir Resort and Chalets located?

Conveniently located near the ski slopes, this Tunnel Mountain District condo building is in the mountains, within 2 mi (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau, and close to winter sports, such as cross-country skiing and skiing lessons. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 mi (5 km). Banff Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1569 out of 4156 reviews
Rating 8 - Good. 1541 out of 4156 reviews
Rating 6 - Okay. 639 out of 4156 reviews
Rating 4 - Poor. 284 out of 4156 reviews
Rating 2 - Terrible. 123 out of 4156 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Check-in

8.4/10

Communication

9.0/10

Location

8.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, check-in, communication, listing accuracy
Was a great stay , staff were great .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ellise

Liked: Cleanliness, check-in, communication, listing accuracy
My kids loved staying here!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, check-in, communication, listing accuracy
Great spot for families with the pool and waterslides and nice rustic cabins with a fireplace that are great for a family of 5
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Reade

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Dustin

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was great and the room was great for the price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Great space for family trip
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent stay, large group with teenagers. The staff were most accommodating friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Donna Lyn De Guzman

Liked: Cleanliness, check-in, communication, listing accuracy
clean room :) friendly staffs
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ching Nan

Liked: Cleanliness, check-in, communication, listing accuracy
went there for a skiing trip. very friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Naveena

Liked: Cleanliness, check-in, communication, listing accuracy
Very beautiful location.. Downtown Banff was accessible and now falls is like 5 to 10 mins by car from the hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Talis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic hotel with great amenities for the whole family
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room; kind staff and the fireplace was amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

michel

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing! Price was great . The place was beyond good . Will stay again!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Doug

Liked: Cleanliness, check-in, communication, listing accuracy
Clean dated hotel with several amenities . Front staff was accommodating. Restaurant next door was good too.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean, had what we needed and the staff was very friendly to us
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great, Waterpark was great, loved the wood burning fireplace.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

GREGORY

Liked: Cleanliness, listing accuracy
It was a little dated and tired but everything worked and was clean and staff were amenable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, well stocked kitchen, beds comfortable. Staff very nice.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Devyn

Liked: Cleanliness, communication
Courteous staff- great space to bring meals to cook in room - had apartment kitchenette so easy to grab groceries and save a few bucks
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Amenities, property conditions & facilities, communication
Love the amenities, the check-in and out process is easy, the condos are cozy, warm and quiet. Great for families
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, check-in, communication, listing accuracy
Good hotel. A bit old.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, property conditions & facilities, communication
Room was cozy and perfect!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Kids love this hotel because of the amenities. Great pool with waterslides and play zone area. Free bus transport is awesome too
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kimberly

Liked: Amenities, property conditions & facilities, communication
Great stay
Stayed 1 night in Nov 2025