Elegant Suites Westlake

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Photo gallery for Elegant Suites Westlake

A hotel entrance with a covered walkway, large windows, and a well-maintained garden with pink flowers.
A multi-story hotel with a swimming pool, lounge chairs, and balconies.
A spacious lobby with a grand piano, a large bookshelf, and a variety of decorative items.
A spacious bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.
A modern dining area with a red upholstered bench, dining tables, and chairs.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Spacious, comfortable rooms
    Guests love the top-rated, generously-sized rooms.
  • Private garden
    A rare find — relax in the peaceful, private garden space.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near West Lake

Popular amenities

  • Full-service spa
  • Bar and lounge
  • Restaurant
  • Room service
  • Kids’ pool
  • Playground on site
The current price is NZ$165
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
10B Dang Thai Mai Street, Tay Ho District, Hanoi
  • Place, West Lake
    ‪5 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪14 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Choose your unit

View all photos for Studio, City View

A hotel room with a large bed, a desk, a chair, a TV, and a kitchen area.

Studio, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms, Garden View

A hotel room with a wooden floor, a bed with white linens, a nightstand with a lamp, and a window with curtains.

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Premium Apartment, 1 Bedroom, Garden View

A spacious bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.

Premium Apartment, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, 3 Bedrooms, Garden View

A spacious living room with a wooden floor, a dining area with a glass table, and a balcony with a city view.

Apartment, 3 Bedrooms, Garden View

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a television, a desk, and a chair.

Deluxe Double Room

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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The Old Quarter Ha Noi House with Train street view and city view. Free wifi
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  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
9.2 out of 10, Wonderful, 7 reviews
The price is NZ$117
includes taxes & fees
25 Apr - 26 April 2027
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Frequently asked questions

Does Elegant Suites Westlake have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Elegant Suites Westlake?

As of 7 November 2026, prices found for a 1-night stay for 2 adults at Elegant Suites Westlake on 9 December 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elegant Suites Westlake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elegant Suites Westlake?

Self-parking is free at this property.

What time is check-in at Elegant Suites Westlake?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Elegant Suites Westlake?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Elegant Suites Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Elegant Suites Westlake located?

Situated on a lake, this luxury aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Tran Quoc Pagoda and Presidential Palace are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Elegant Suites Westlake Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 497 out of 738 reviews
Rating 8 - Good. 178 out of 738 reviews
Rating 6 - Okay. 43 out of 738 reviews
Rating 4 - Poor. 10 out of 738 reviews
Rating 2 - Terrible. 10 out of 738 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Check-in

9.6/10

Communication

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent staff,highly rate this hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly staff, clean room, great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent staff, swimming pool and Spa, very good breakfast, great location.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It's a beautiful place, clean, hospitable people.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, staying here for fourth time, definitely our home away from home in Vietnam
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good property and place to stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Really good room and service, staying here for the second time, will come again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
staff was so nice
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Everything about this hotel was exceptional. Surrounding the hotel there is quite a bit of construction
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A gorgeous room! I stayed in the king suite with the garden view and also the studio with the building view. Obviously the king was much more amazing but they were both fantastic! What stood out was the cleanliness, sound proofing, kitchen and washing machine (king suite) and the delicious breakfast with so many choices. I’d absolutely stay here again! Adam and his team took care of me and were so wonderful to deal with. Thank you for a positive stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, great quality service & the food at the restaurant was unreal
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly accommodation the room was wide spacious,clean staff was helpful you can do your laundry
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful apartments and lovely staff, welcoming but not intrusive and the apartments had everything we needed for a very comfortable stay. There is currently construction around the hotel which might be a bit noisy if you were just wanting to relax by the pool all day but couldn’t hear it at all in the room. Grab was always there in less than 5 minutes to go anywhere, and breakfast has a great selection!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It's not the first time we stayed there, and it didn't disappoint. The place is clean, with a mix of regular residents and travelers. We liked the buffet breakfast, with several choices of almond milk and low fat milk, chefs on standby to make eggs, omelets and pancakes. The pool is clean, not busy and the right temperature and depth. We particularly liked the pool (billiard) table which my son enjoyed a lot. Two staff, Hanh and Adam, are noteworthy, as they exceeded helpfulness and Hanh even took time from his break to play with my son, so 5 stars to them.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great pool
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very spacious and clean rooms. Breakfast is amazing. View of the lake is breathtaking. Staff very helpful and courteous.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
All the staff go are all very friendly and the service is superb. The rooms are spacious and clean. We are a family of 5 with adult and late teens children, the apartment is perfect. There's a construction at the front of the property at the time of our stay but we stayed at the apartment that faces the garden, so it was ok and there's no noise. Gym and pool are excellent. It is walking distance to the a mini mart via a beautiful small neighbourhood street.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It is generally quiet and I am satisfied with the location. It is a good place to relax.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room, very comfortable bed. Excellent breakfast, very courteous staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, literally your home away from home. Recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Even better than expected! Great room and excellent staff. Wonderful location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
very clean and staff is very polite
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The suites was larger and than I had expected. The gym was fantastic and the staff were great!!!
Stayed 4 nights in Apr 2026