Aparthotel

Cristal Resort

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Photo gallery for Cristal Resort

A snow-covered mountain landscape with a lit-up building complex in the foreground, surrounded by trees and a small lake.
A conservatory with glass walls, wooden flooring, and a balcony with wooden railings.
A modern reception area with a wooden reception desk, seating area with a pink sofa and blue chairs, and a black decorative planter.
A large indoor swimming pool with wooden walls and multiple windows.
A large, multi-story hotel with a symmetrical facade, surrounded by snow-covered terrain and dense forests.

Reviews

8.4 out of 10
Very good

Highlights

  • Relax in the indoor pool
    A rare find in this area - enjoy a swim, whatever the weather.
  • Discover nearby landmarks
    Close to Karkonosze National Park

Popular amenities

  • Indoor pool
  • Dog-friendly
  • Free kid’s club
  • Kitchenette
  • Playground on site
  • Free Wi-Fi in public areas
The current price is NZ$104
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
ul. H. Kollataja 4A, Szklarska Poreba, Lower Silesian, 58-580
  • Place, Babiniec Ski Lift
    ‪6 min walk‬
  • Place, Karkonosze National Park
    ‪14 min walk‬
  • Place, Dinosaur Park
    ‪9 min drive‬

Choose your unit

View all photos for Standard Double Room, Kitchenette

A modern room with a sofa, a desk, and a large window.

Standard Double Room, Kitchenette

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony

A modern living room with a sofa, a desk, and a dining area.

Luxury Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Kitchenette, Mountain View

A wooden deck with a metal railing, a wooden chair, and a view of a mountainous landscape.

Double Room, Kitchenette, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment, 1 Bedroom, Kitchenette, Mountain View

A modern living room with a sofa, a desk, and a dining area.

Luxury Apartment, 1 Bedroom, Kitchenette, Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Superior Apartment, 2 Bedrooms, Kitchenette

  • 44 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette, Mountain View

A bedroom with a wooden headboard, a bed with white and pink bedding, and a grey blanket.

Superior Apartment, 2 Bedrooms, Kitchenette, Mountain View

  • Mountain view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Kitchenette

A modern living room with a grey sofa, a wooden coffee table, a black chair, and a TV mounted on the wall.

Standard Apartment, Kitchenette

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Luxury Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Apartment, 1 Bedroom, Kitchenette

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Design Apartment, 1 Bedroom, Kitchenette

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Apartment, 1 Bedroom, Kitchenette, Mountain View

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Design Apartment, 1 Bedroom, Kitchenette, Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 3 Bedrooms, Kitchenette

A modern living room with a sofa, a desk, and a dining area.

Exclusive Apartment, 3 Bedrooms, Kitchenette

  • 95 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Double Sofa Bed

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  • Kitchen
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  • Parking available
  • Living/dining area
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includes taxes & fees
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Frequently asked questions

Does Cristal Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Cristal Resort?

As of 4 November 2026, prices found for a 1-night stay for 2 adults at Cristal Resort on 7 December 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cristal Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of PLN 115 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Cristal Resort?

Self-parking is available for PLN 50 per day.

What time is check-in at Cristal Resort?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Cristal Resort?

Checkout is at 11 AM.

Where is Cristal Resort located?

Situated in the mountains, this aparthotel is within a 15-minute walk of Babiniec Ski Lift, Karkonosze National Park and Museum of the Earth. Szklarka Waterfall and Pietkiewiczówka Ski Lift are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Cristal Resort Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 13 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Check-in

8.8/10

Communication

6.0/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Very nice and peaceful location, 15 minutes walk to the town center
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities open 8 a.m. - 10 p.m.; jacuzzi outside; marvelous mountains view. The hotel is quite place and is located close to the mountains. Rooms could be cleaned better.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Amenities
This is nice, remotely, located property. It is good for a quiet stay. Amenities are poor. There is a swimming pool. The children's room is very rudimentary. There is no common room open 24/7. Cable TV is very limited
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We are a family with 2 children, and we stayed for 3 nights. The room was clean. The receptionist was helpful and gave us a special attention with changing the room which was more suitable for our small children. The outdoor jacuzzi was pleasant and with hot water. The breakfast was tasty and equivalent of the properties' star rating. The only negative point was a Monday breakfast when I suppose the hotel occupancy was low, so the breakfast food variety was very reduced and except that the food was from weekend and didn't look fresh. But overall, we enjoyed our stay, and we would return again.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Room comfort, communication

Hotel is maybe a 6/10 Max. Internet is horrible.

Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over an hour.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Stedet var super fint. Jeg ville nok ikke kalde det resort og wellness. Men det var et skønt sted, med en lille indendørs pool og et lille udendørs bassin med bobler. Morgenmaden var okay, men ikke noget at råbe hurra for.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Het hotel was echt netjes en vriendelijke mensen. Heerlijk en uitgebreid ontbijt. Alleen het enige minpuntje wat ik vond is dat er geen barretje was in het hotel waar je s’ avonds nog even een drankje kan doen.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir haben hier ein schönes und ruhiges Silvester verbracht. Die Innenstadt war gut zu Fuss erreichbar. Der Spa-Bereich toll. Das Frühstück herausragend. Auch das Umfeld und Parken super. Kinder waren Happy. Leider waren die Betten zu klein und für 4 Personen im Apartment keine ausreichende Schlafmöglichkeit. Schlafsofa deutlich zu schmal und unbequem.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Room comfort, communication

Eher 2 Sterne

Wir waren als Familie im Crystal Resort in Szklarska Poreba. Grundsätzlich hatten wir einen schönen Aufenthalt, jedoch waren wir vom Crystal Resort ein wenig enttäuscht für den doch recht hohen Preis. Der äußere erste Eindruck täuscht leider. Unser Zimmer war groß, hatte eine kleine Küche und gut geeignet mit Kindern, da wir zwei Schalfbereiche hatten. Des Weiteren befand sich unser Zimmer im Erdgeschoß gleich neben dem Spielplatz. Ernüchternd war jedoch der Gesamtzustand der Anlage. Hier wird scheinbar nur repariert was zwingend erforderlich ist. Gehwege sind knöcheltief abgesackt, abgebrochene Lampen notdürftig mit Klebeband repariert, der Teppich im gesamten Haus müsste getauscht oder tiefengereinigt werden, die Ladestation von Tesla hatte keine Funktion, u.v.m! Die 4 Sterne-Bezeichnung hat es lange nicht mehr verdient. Unser Elektroauto konnten wir dann aber noch an einer Schukosteckdose laden. Das Frühstück war okay, wenn auch nicht dem Preis gerechtfertigt. Die Servicekräfte schienen neu zu sein und wirkten teilweise unbeholfen. Der viel zu kleine Frühstücksbereich war oft schmutzig und am Buffet wartete man teilweise ewig darauf, dass aufgefüllt wurde. Im Poolbereich ein änliches Bild. Da sich gefühlt niemand kümmert, ist es recht schmutzig. Sicher war es hier mal sehr schön, was auch an der Wandgestaltung zu sehen ist, aber die Fürsorge leidet. Zimmerservice gibt es auch nicht.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ich werde immer wieder hin fahren und empfehle das Resort weiter hin.
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Widok z pokoju 132

Miła i zawsze pomocna obsługa, hotel, pokój i łazienka czyste. Pobyt bardzo udany.
Stayed 7 nights in Aug 2022
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort, communication

Negatyw

Zapomnieliśmy elektrycznej szczoteczki do zębów. Chcieliśmy wysłać kuriera który ją zabierze, pani z recepcji miała sprawdzić, czy została, wzięła numer telefonu i nie oddzwoniła. Teraz na recepcję nie można się dodzwonić
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Wspaniałe wrażenia miła obsługa
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Śweitny, klimatczny hotel

Wspaniały hotel. Na pewno będziemy wracać. Czysto, nowocześnie i bardzo blisko centrum Szklarskiej Poręby. Pokój z widokiem na góry. Bardzo miła obsługa.
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Swietne miejsce na wypoczynek w ciszy i spokoju

Piekny hotel, bardzo ladny wystroj, w apartamencie kuchnia. Apartament przestronny i czysty.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Hotel ins gesammt zimlich gut, unser Zimmer (Studio) so lala. Es konnte besser sein.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, communication
Disliked: Room comfort

super i tragicznie

Dwa w jednym - i znakomicie, bo fajne małe centrum spa, cicho i spokojnie, i niedaleko od centrum, miła obsłiga. Z balkonu widok na Śnieżne Kotły. I fatalnie - recepcja czynna do 20ej, i brak możliwości dostania się do ośrodka, wąska sofa do spania dla dwóch osób, łazienka zaprojektowana tak, że osoba siedząca na toalecie głowę ma nad umywalką ....
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Positiv: toll, modern. Haben ein besseres Zimmer bekommen als gebucht! Negativ: Komische Wege zum Zimmer innerhalb des Hotels. Pool und Wellnessbereich kaum nutzbar wegen lauter, unbeaufsichtigter Kinder.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes, neues Hotel, nicht weit von der Stadt.Ich hatte ein Zimmer mit einem Sofa, das nicht so besonders bequem war allerdings für 2 Nächte war es ok.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wysoka jakość.

Nowy, czysty obiekt z bardzo dobrym serwisem. Strefa basenowa pięknie zaaranżowana. Wszystko na wysokim poziomie.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecany Cristal

Bezproblemowa obsługa. Przyjemny pobyt. Pokoje dobrze wyposażone. Generalnie czysto tylko zabrakło mydla pod prysznicem. Jeśli chodzi o cenę śniadan, uważam że cena jest zbyt wysoka co do jakości. Pozdrawiam Klaudia :)
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cristal

Cudowne, czyste, klimatyczne i ciche miejsce
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idealne miejsce na wypoczynek

Gorąco polecam wszystkim! Wspaniała obsługa
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zum Relaxen und Enstspannen.

Angenehmes sauberes Resort. Tolles Frühstück. Einiges Manko: Kleines Bad.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt hotel med atmosfære og fantastisk udsigt

Vi havde nogle fantastiske dage. Vi nød at sidde på altanen i morgensolen og spise morgenmad imens vi kiggede op på bjergene. Det blev også en morgen løbetur med efterfølgende tur i swimmingpoolen og den udendørs jacuzzi, igen med udsigt til bjergene. En rigtig dejlig og afslappende oplevelse.
Stayed 2 nights in Aug 2017