Otley farm stays

As requested we advised our arrival time & reconfirmed 30 minutes prior but unfortunately still had to wait for a staff member to arrive to let us in. Wifi code not given, & couldn't find it in room so had to text for it. Room was in basement & we found it a little cold, & couldn't get the radiator to work. In morning, no hot water as bolier was not working, so that might explain the radiator not working too? We were eventually offered the use of another room to shower, but declined as we needed to leave. However, the decor of room was nice & lovely presentation, bed very comfortable, kitchen had everything we needed. The shower had good pressure, pity we couldn't use it. Onsite free parking is good.