Melbourne resorts

Lovely views and well equipped. Shame they did such a bad job of pre-briefing their check-in process - it was very frustrating to arrive at a blank door with a numberpad and to have no way to get in to reception. Had to tailgate another resident when they showed up. Very sub-optimal for an upmarket stay like this. They were very apologetic when this iwas mentioned in their house survey but no mention of what should have happened or whether it is possible to gain entry without having to make a phone call (tougher and sometimes impossible for international travellers).

Everyone was extremely helpful. Was so nice to see happy faces on the way out in the morning & coming back in the evening. The housekeeping staff were very friendly & nothing was a problem, we needed more hangers & asked for extra pillows. They were bought in that day. Over all an outstanding 11 days!! Well done team, I fully recommend staying here.

An outstanding stay! While the apartments are on the outskirts of the city they are so worth the extra five mins walk to things. So much space and room, great views, great amenities. We had an issue with our first room, air con not working and Danielle at reception was outstanding to move us without any issue. When she found out why we were staying she kept checking in, and was so genuine and caring. She made the trip for us! A great place to stay. Customer service A+. We will be back!

Modern, comfortable and clean. We loved this hotel. From the very friendly and helpful check in to the wonderful service during our stay the staff were fantastic. Great location too. We will be back.

Was very close to tram stop making getting into the city easy. Very comfortable bed and good shower, had studio unit, but worked well for a short stay

Location to Casino and DFO was great. Short walk from where SKy Bus drop off is next to Spencer Street Station. About a 40 minute walk to MCG however you can use the free tram that will cut it down by half. 15 minute walk to Marvel Stadium. Overall a great place to stay and only minor complaint is there were no Fox Sport or Premium TV channels that I would've been prepared to pay a higher price for.