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Very helpful staff. Great spot for us.

Lovely views and well equipped. Shame they did such a bad job of pre-briefing their check-in process - it was very frustrating to arrive at a blank door with a numberpad and to have no way to get in to reception. Had to tailgate another resident when they showed up. Very sub-optimal for an upmarket stay like this. They were very apologetic when this iwas mentioned in their house survey but no mention of what should have happened or whether it is possible to gain entry without having to make a phone call (tougher and sometimes impossible for international travellers).

Everyone was extremely helpful. Was so nice to see happy faces on the way out in the morning & coming back in the evening. The housekeeping staff were very friendly & nothing was a problem, we needed more hangers & asked for extra pillows. They were bought in that day. Over all an outstanding 11 days!! Well done team, I fully recommend staying here.