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10/10 Excellent
Nick
26 April 2024
Amazing Views :
The location looking across Carvoeiro was superb. The accommodation itself was really clean and in a great location for us. We like to spend our time in the town as well as Monte Carvoeiro so the apartment is in an ideal location between the two.
While we were away, we lost our water supply for a period of time. I know that Elite look after a number of the properties on the site and were already aware of the problem when I called to enquire about it. It might have been helpful if you had sent an email / text to everyone staying in the affected apartments once you were first aware, and then updated as and when more info became available.
This issue didn’t impact us a great deal, as we made alternative plans for the day while this was going on but it would have been better if you’d been more proactive.
The issue certainly didn’t spoil our stay, and everyone we spoke to at Elite were really helpful and friendly - it’s just a suggestion should something similar happen in the future.