Overall we did enjoy our stay, but there were a few issues. Mainly the full bathroom - it was absolutely terrible. TONS of mold, ceiling falling down and the shower curtain smelled of urine. Because of this we would not stay at this property again. Other issues were we had no water for about a day, and was only after I reached out and maintenance came over did they say "oh yeah, no one in this area has water". I would have fully expected that information to be communicated once the issue arose. Other small issue was the furniture...it seemed to be shredding and there were white pieces of fabric constantly coming off. The washing machine was also VERY difficult to use. I had to find a manual online as there were no directions left at the property. Even then, it barely seemed to do what I thought the settings told me to do. Would have been nice to have instructions noted by the property manager or owner.
However the place was clean (with the exception of the bathroom), large, and the location was very good. The area was quiet and walking distance to pretty much everything you'd want to do in Florence.