8/10 Good
Rose Marie
21 January 2024
Liked: Cleanliness, property conditions & facilities, communication
This property is great inside; very comfortable, well appointed, etc. The street/alley on which it is located is not picturesque, but the nearby streets along the river are. My biggest complaints are: 1) we were given “street” vs. “place” as the address, which messed up our navigation and had us walking in circles after dark with our bags, when we were already under a time crunch to get to a New Year’s Eve event, and the May Court signage is above eye level and not seen after dark - accurate address/directions would help; 2) lock to the door required a certain number of turns plus essentially using the door handle as a deadbolt (which it took my engineer son 20 minutes to figure out) could/should have been explained well in advance; 3) while I fumbled with the door to lock it from inside, a disheveled old man in the street just outside got off his bike and studied me, causing me alarm, and only took off when I called loudly for my son; 4) we were given an outdated wifi password and only stumbled upon a note on a side table in the living room with the right password after several hours; and 5) there were no directions for use of the fireplace and it turned off just after I got it on and was unusable for 2 of the 3 days we were there, until Kamil came over and did something to get it going again. This constellation of factors could have been avoided by better communication/ care. It is unfortunate, as the property itself is great and well located generally for touring.
Rose Marie
Stayed 3 nights in Dec 2023
