2/10 Terrible
Tony C.
29 April 2025
House Was Nice, BUT Would Not Recommend Due to Safety/Security Concerns with Host Christian
The house was as disclosed in the VRBO Ad and I have no complaints about the house, it is as advertised. We were there for a soccer tournament with our boys. Our stay was going fine until the last night. We were awaken at 5AM with the door bell ringing and someone trying to get into the house. Everyone was freaking out because it was two young (20 something) Latino men at the door. I decided with another dad to open the door and was confronted with two gentlemen saying they booked the house and we needed to get out. They said they had already booked the house. I told them we had booked the house for 4 days and this was our last day. I said I would contact the host (Christian) and see what was going on. I tried to call him and text him with NO response. After about 30 minutes the two guys must have decided to leave. At this point my guests were terrified and upset. How can this happen with VRBO for security of their guests? How can people show up...it's dangerous. I really shouldn't have opened the door and should have called the police. Chris NEVER called me and texted me back later that day at 12:08PM with the following "sorry about this, we want to apologize about the situation this morning. This person wanted to cancel their booking, we're gonna give them the refund." Needless to say I was pissed. I tried to get a resolution with Chris and he is not willing to do so. Unacceptable, VRBO I need answers!
Tony C.
Stayed 4 nights in Apr 2025