Verified
2/10 Terrible
Bethany F.
4 June 2026
This condo was more expensive than past 2 bedroom at gs surf and racquet but, appeared nice. In past, condos had keypad locks. This condo we had to check in a few miles away and turn keys back in(the desk secretary or host called me before 11 to make sure we were coming with no thank you for staying. There was still time left before key drop off limit…felt rushed and inconvienced. Old decor and stained cushions etc was left in closets. Baseboards etc was dusty, paint peeled, unkept looking. ISSUE WITH WASHER, WATER DID NOT DRAIN. ALL TOWELS NOW WET AND SHOWERS NEEDED FOR DINNER. CALLED TO REQUEST TOWELS AND REPORT FOR MAINTENANCE. 30 min LATER CALLED AGAIN. RECEIVED A CALL 3 HRS LATER STATING HOUSE KEEPING COMING. AT 11PM (6 HOURS AFTER FIRST REPORT, HOUSEKEEPING BROUGHT TOWELS AND MAINTENANCE NEVER CAME…WE HAD TO USE SANDY BEACH TOWELS WHILE WAITING). NO OFFER FOR ANY PARTIAL CREDITS OR ACCOMMODATIONS. HAVE STAYED AT THIS PROPERTY FOR OVER 18 YEARS AND WORST EXPERIENCE AND OBVIOUSLY DUE TO BRETT AND ROBINSON.
Bethany F.
Stayed 4 nights in May 2026







