Entire home

Beachfront villa perfect for a family in the gated community of South Akumal.

Photo gallery for Beachfront villa perfect for a family in the gated community of South Akumal.

A pool area with a thatched roof structure, lounge chairs, and a view of the ocean.
A wooden dining table with chairs, a red flower vase, and a view of the beach with palm trees and the ocean.
A bedroom with a bed, bedside tables, an air conditioning unit, and a view through a glass door.
A spacious living room with a white sofa, a wooden coffee table, and a wicker chair. A large window offers a view of the beach.
A tropical garden with a wooden door, steps leading to a white building, and various potted plants.

Reviews

10 out of 10
Exceptional
With space for 8 guests, this villa features 4 bedrooms and 4 bathrooms. It offers ocean views and includes a patio for outdoor enjoyment. Nearby activities include birdwatching, hiking, and swimming, while the Riviera Maya Golf Club and Aktun Chen provide additional attractions for adventure seekers.

Highlights

  • Made for relaxation

    Top-rated for comfort — guests feel right at home here.

  • On the beach

    A rare beachfront property in the area - enjoy direct access to the sand and sea.

  • Centrally-located

    You're never far from where you need to be with this convenient location.

  • Discover nearby landmarks

    Walk to South Akumal Beach
4 bedrooms4 bathroomsSleeps 8

Popular amenities

  • On beach
  • Private pool
  • Garage parking available
  • Kitchen
  • Air-conditioning
  • Barbecue

Explore the area

View map
AKUMAL, Quintana Roo
  • Place, South Akumal Beach
    ‪1 min walk‬
  • Place, Riviera Maya Golf Club
    ‪2 min drive‬
  • Place, Aktun Chen
    ‪2 min drive‬

Rooms & beds

4 bedrooms (sleeps 8)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Queen Bed

Bedroom 4

1 Queen Bed

4 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Bathroom 3

Toilet · Shower only

Bathroom 4

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Balcony
Dining area

About this property

Beachfront villa perfect for a family in the gated community of South Akumal.

Casa Chaca by Akumal Direct Reservations is the perfect antidote for those seeking to recharge and relax.

- Private Beachfront pool
- Hammocks
- Kayaks
- Gated Community

The property consists of a two-bedroom main house and a detached guesthouse with and lower and upper-level studio unit located in the gated tropical garden for a total of 4 bedrooms and four bathrooms. The main house living area, bedrooms, and studios have A/C. The setup is perfect for four couples or a family of 8 with older children who can sleep on a different floor or in the detached studios independently from their parents.

The villa is located in the residential and security-gated community of South Akumal Beach. The beach is perfect for snorkeling and sea kayaking. Due to the proximity of the inshore coral reef, the beach entry can be a bit rocky in places, so water shoes are recommended.

Casa Chaca's main house has a large living area with WIFI, Smart TV, Bluetooth speaker, a full kitchen and dining area for 6 with a beachside terrace, and an outdoor shower with four kayaks.

- The main level bedroom has a queen bed, writing desk, ensuite bath, bathtub, and shower.
- The entire upper level consists of the master suite with a king bed and a large separate bath with a huge bathtub, shower, and private terrace.

AC in bedrooms, main living area, and guesthouse.

- The detached lower and upper-level guest garden studios each feature a small kitchen, sitting area, queen bed, and shower.
Guests will enjoy quality mattresses to ensure a beautiful night's sleep. 24-hour security is present in the gated community.

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House Rules

Check in after 3:00 PM

Minimum age to rent: 18

Check out before 11:00 AM

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Children

Children allowed: ages 0–17

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Events

No events allowed

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Pets

No pets allowed

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Smoking

Smoking is not permitted

Important information

You need to know

Property # 1272306vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit and a deadlock

About the area

Akumal

Located in Akumal, this villa is near theme parks and on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Akumal Ecological Center and El Toh Ecopark are also worth visiting. Discover the area's water adventures with scuba diving and fishing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
View more Villas in AkumalOpens in a new window
Map
AKUMAL, Quintana Roo

What's nearby

  • South Akumal Beach - 1 min walk - 0.1 km
  • Riviera Maya Golf Club - 2 min drive - 2.2 km
  • Aktun Chen - 2 min drive - 2.2 km
  • Akumal Beach - 5 min drive - 4.6 km
  • Half Moon Bay - 8 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪The Truck - ‬6 min drive
  • ‪Tikal Lobby Bar - ‬4 min drive
  • ‪Thali Restaurant - ‬20 min walk
  • ‪Bar Akumal - ‬6 min drive
  • ‪Le Gran Tortuga Restaurant - ‬7 min drive

Frequently asked questions

Is Beachfront villa perfect for a family in the gated community of South Akumal. pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Beachfront villa perfect for a family in the gated community of South Akumal.?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at Beachfront villa perfect for a family in the gated community of South Akumal. on 26 October 2026 start from NZ$3,776, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Beachfront villa perfect for a family in the gated community of South Akumal.?

On-site parking is available at the property.

What time is check-in at Beachfront villa perfect for a family in the gated community of South Akumal.?

Check-in begins at 3:00 PM.

What time is check-out at Beachfront villa perfect for a family in the gated community of South Akumal.?

Checkout is at 11:00 AM.

Where is Beachfront villa perfect for a family in the gated community of South Akumal. located?

Nestled on the beach, this Akumal villa is steps from South Akumal Beach and 1.4 mi (2.3 km) from Akumal Beach. Riviera Maya Golf Club and Akumal Ecological Center are also within 2 miles (3 km).

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 36 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

10/10

Cleanliness

9.8/10

Check-in

9.6/10

Communication

9.4/10

Location

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place to spend a week, very quiet neighborhood, but not much within walking distance. There is one restaurant just under 1.5 miles of beach walking.Could have greatly benefited from an over.
Stayed 7 nights in Dec 2025
Response from VrboOwner on 13 January 2026
Thanks for your kind words about your stay at Casa Chaca. It was a pleasure to host your group. We hope to see you back in Akumal again soon! Happy travels always, Akumal Direct
From a partner site

10/10 Excellent

Our family Akumal getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful 10 days.the housekeeping was terrific and Jaime and Rosa ( our in house cooks were outstanding . The food was excellent and the service was great. The room setup works great for families.We really enjoyed our time at Casa Chaca and highly recommend it to anyone looking for a quiet getaway.
Response from VrboOwner on 6 February 2026
Thank you, Trevor! We're so glad your family enjoyed a wonderful stay at Casa Chaca and that Jaime, Rosa, and the housekeeping team made it so memorable. We appreciate the recommendation. Let us know when you're ready to join us again, and we’ll gladly help you plan another great vacation.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Our host was responsive to questions asked and the onsite staff were fantastic. The house is well kept and spacious. It worked well for our adult family. The beach was beautiful as was the pool. Such and easy vacation. A must have is a meal by Losario and Carolina from Daveed Chef Services. My only suggestion is to make sure there are BBQ lighting items like charcoal, lighter fluid and matches as there is no oven on the premise.
Stayed 5 nights in Feb 2026
Response from VrboOwner on 6 March 2026
Thanks for your kind comments about your stay, Shelley! It was a pleasure to host your group. We appreciate you choosing Akumal as your vacation destination. Happy travels always, Akumal Direct
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Place to Stay

You will not be disappointed staying here.
Stayed 7 nights in Aug 2024
Response from VrboOwner on 28 August 2024
Thank you so much for staying with us :)
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
We absolutely loved our vacation at Casa Chaca. Jaime, Guille, and Zaydi were all so helpful in making our stay comfortable. Even with the seaweed, we were able to snorkel and kayak. Jaime cooked for us a couple of nights as well. We will definitely go back!
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

We had a wonderful time. Everything was perfect!!
Stayed 6 nights in Mar 2022
Response from VrboOwner on 21 May 2022
Thanks so much for letting us know that you enjoyed your stay at Casa Chaca, Katie! It was lovely to host you. We hope to see you again soon. Happy travels always! Akumal Direct Reservations
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

This property has breathtaking views

Me and my family had such an amazing vacation
Stayed 7 nights in Sep 2020
Response from VrboOwner on 18 November 2020
We are so pleased that you enjoyed your stay at Casa Chaca located on South Akumal beach. The property and setting are lovely. It was a pleasure to host you. We hope to see you again in the future! Safe and happy travels always, Akumal Direct Reservations
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing

Relax place
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

The Views!

Instant blood pressure drop upon arrival. The views are incredible. It was sometimes hard to leave this house during our stay because it was so relaxing and beautiful. The manager and staff were so helpful and kind. I hope we can return again soon!
Stayed 5 nights in Nov 2020
Response from VrboOwner on 30 November 2020
Thank you for your kind words about your time at Casa Chaca and South Akumal beach. We are so pleased that you enjoyed your stay. It was a pleasure to host you. We will look forward to seeing you again in the future. Thanks for choosing Akumal as your vacation destination! Happy travels always.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful quiet vacation house!

We had a wonderful stay. The property is great! Everything you need is there, and if not, the staff will help you get whatever you need or desire. Management, maintenance and housekeeping staff are wonderful! Had the maintenance man (Jaime) and his wife cook for us two evenings. The food was wonderful! Had a company come in and do massages that were fantastic! Great vacation place!
Stayed 7 nights in Jan 2024
Response from VrboOwner on 22 January 2024
We are happy to hear you enjoyed your stay and you are welcome back anytime :)
From a partner site

10/10 Excellent

Great place--better than the pictures!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the house, beach, support staff, location, and standing in the ocean doing nothing! No complaints at all. A car is needed for this location.
Response from VrboOwner on 16 January 2024
Thank you, Kristi! It is great to know Casa Chaca provided the beach, support, and location you were looking for during your stay. We appreciate your feedback and look forward to helping you plan another wonderful vacation in Akumal.
From a partner site

10/10 Excellent

Wonderful beach front property!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was wonderful. Only downfall was the entrance into the beach was not accessible for elders or anyone a disability. That would be our only drawback from staying again. If you are mobile/able, we 100% recommend this house!
Stayed 7 nights in Nov 2024
Response from VrboOwner on 5 December 2024
Thank you, Katie, for your thoughtful feedback! We’re delighted you enjoyed your stay at Casa Chaca and appreciated its beachfront charm. We understand your concern about beach accessibility and value your input. When you're ready to visit again, let us know, and we’ll gladly help you plan another great vacation!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great home-- it's very clean and comfortable with a nice waterfront and lovely view. The pool is clean, the grounds well maintained, and the neighborhood quiet and feels safe. The staff were professional, attentive and friendly. Management is responsive to messages and requests. The meals cooked at home were delicious. You will need water shoes to enter the sea because entrance it's rocky. There was a power outage the last night, so it would have been good if there was a backup generator or flashlights. Mosquitos come into the home (when opening door screens to enter/ exit the house), so it would be good if staff could spray every evening if requested, or if mosquito nets were placed above beds. We would definitely stay here again.
Stayed 5 nights in Aug 2025
Response from VrboOwner on 21 November 2025
Thank you so much for your thoughtful review, Nkiruka! We’re delighted you enjoyed Casa Chaca, the views, the pool, and the meals prepared by our staff. We also appreciate your kind words about our team’s service. Thank you for sharing your suggestions regarding the sea entrance, flashlights, and mosquito control—we’ll be sure to take them into account to make future stays even more comfortable. We’re delighted that you’d like to stay with us again and look forward to welcoming you back!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful House! Clean, quiet and safe.

This was our first trip to Mexico with adult (college-aged) children. We were not sure what to expect even after doing our homework. This house was easy to find (we rented a car) and we felt very safe with a gate and security walking the neighborhood at night. Great central location to bounce around to many sites. We were greeted upon arrival with a friendly face who offered local guidance and advice. The cleaning crew was friendly and fantastic. I highly recommend this house if its your first trip and you’re unsure where to stay to feel safe and relax. We will stay here again fo sure. Thanks for a great vacation home!!
Stayed 6 nights in Dec 2024
Response from VrboOwner on 6 January 2025
Thank you so much for your kind words, Linda! We are thrilled that you enjoyed your time in Mexico. We appreciate you staying with us. It was lovely to host your group. We will look forward to your next visit! Until then, happy travels always! Akumal Direct
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely property away from the crowds

Quiet, private, relaxing. Six of us fit comfortably in this beautiful home. We enjoyed kayaking, snorkeling, walking down the beach, and hanging out with the house iguanas that visited every day. Two things missing: a gas grill and an actual full kitchen oven. The countertop “oven” is limited and the charcoal grill never worked. Also a guest half bathroom would be nice downstairs too. We loved having the option for a private chef (also the groundskeeper) to cook for us a couple times! Great family trip!
Stayed 9 nights in Jul 2024
Response from VrboOwner on 30 September 2024
Thanks so much for the wonderful feedback, Jeffrey! We're so happy to hear you enjoyed your stay and we hope you return to Akumal soon! Regarding the charcoal grill, we're sorry to hear that it wasn’t working as expected. Charcoal grills can sometimes be tricky to light, and we’re happy to offer assistance or tips in the future to ensure it works smoothly. We appreciate your feedback on the kitchen setup as well, and we’ll take that into consideration for future improvements. There is a ground-floor bathroom in front of the entrance to the ground-level bedroom. Thank you again for staying with us and happy travels! :)
From a partner site

10/10 Excellent

Amazing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First trip to a "non- all inclusive", and it certainly will be our last. From the second we booked- David the concierge attended to all our needs. The pictures do not do this location justice! The on site staff were amazing, and the view is incredible.The beach did require water shoes, but 10 feet from the waters edge is an incredible reef that we explored daily. Thank you so much for an incredible week.
Response from VrboOwner on 11 February 2025
Thank you, Christopher! We're thrilled your first non-all-inclusive experience at Casa Chaca exceeded expectations. It's wonderful to hear David and the on-site staff made your stay seamless and that you enjoyed the stunning views and incredible reef. We’d love to welcome you back for another amazing trip!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

as good as advertised

I highly recommend this property for a relaxing stay. It is as lovely as the photos (if not more). Clean, quiet and safe (guard stand just outside the walls). The cleaning staff were so nice, and accommodating. They cooked for us a couple of times as well which was tasty, inexpensive and much appreciated after a day of travel (arrival day). The property is close to Tulum, the cenotes, the ruins, etc. Just can't say enough nice things about this place. *note- one reviewer prior to our stay suggested water shoes as the water off the beach is rocky. Great suggestion- we followed that and were glad we did.
Stayed 7 nights in Mar 2021
Response from VrboOwner on 5 April 2021
Thank you Lee for your lovely comments about your stay at Casa Chaca. We are so pleased that you loved the property! It was a pleasure to host you. We will look forward to seeing you again in the future. Happy travels always, Akumal Direct Reservations
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Unbelievable

Our stay at Casa Chaca was unbelievable. It was a family vacation (six people) and there was plenty of space. We never felt crowded. As mentioned by other posters, you will need a swim shoe, as this is not a "sandy beach". But because it's full of rocks and coral, the water is crystal clear. We spent the days lounging by the water, swimming and kayaking. On our last evening, we had dinner prepared for us and our only regret is that we didn't do it earlier in the vacation. Well worth the money! The staff is so warm and kind. I really cannot say enough about this place. This vacation was one we'll remember for the rest of our lives.
Stayed 5 nights in May 2023
Response from VrboOwner on 20 June 2023
Thank you so much for your feedback, Ginger! We are happy to hear you enjoyed your stay and we look forward to your return :)
From a partner site

10/10 Excellent

Great Family Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our rental was 6 nights. 8 people comfortably were accomodated. The casita was great as it is a separate house that our parents were able to stay in for additional privacy. Pool was perfect size for our 10 and 13 year old. Great snorkeling, nice kitchen and amenities. The only downside is there is not any restaurants in walking distance for older people. The younger people in our group walked to 2 beachside bar/casual dining but really you need to drive for a meal. The house was in a gated community and we felt very safe. We saw beach patrols regularly.
Response from VrboOwner on 16 February 2024
Hi Loni! Thanks so much for your review of Casa Chaca. We're glad you enjoyed your stay with your family. And yes! A vehicle or cooking service when staying in South Akumal is highly recommended. Please let us know when you're ready to join us again. We'll be happy to help you plan another great vacation!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Company trip

We brought a group from our company. The house was comfortable and clean. The couple that came everyday to clean. Did an amazing job. Everyday the house was cleaned immaculately, the exterior was cleaned and organized. Even the sand was groomed everyday. The house manager was a huge help on things to do and places to go. The view from the house was breathtaking. Coffee on the balconies in the morning was perfect. I would stay here a thousand times and it would never get old. Akumal bay is beautiful. Snokeling right outside the house off the beach was the best. Lots of reef life, beatiful fish, and clear water. I cannot say enough about this place. The town of Akumal was cute. Go early in the morning ready for breakfast.
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing home in Akumal

Casa Chaca is a spectacular home on a quiet strip of of the Akumal Sur bay. The house is clean and welcoming with great big ocean views. The ambient temperature was perfect for us, but if it gets hot the air conditioning works quickly. The kitchen has all the tools you need to cook for yourself. You can pay Jamie to cook a dinner or three for you and you won't be disappointed. We rented a car for our entire stay and it was worth it. We drove almost everyday to go sightseeing or into to town for dinner. You can walk to Akumal bay, but it is a LONG rocky/watery journey. The water outside your door is filled with fish and the coral farther out is still lively and beautiful. We brought our own snorkels and it was great to explore everything. Bring water shoes as the first several feet or so is rocky but too shallow to swim over. If you go prepared to cook a little and drive sometimes, this quiet, palm tree shaded house at the end of the road is a magical place to escape the world.
Stayed 9 nights in Nov 2022
Response from VrboOwner on 24 December 2022
Thank you so much for your feedback, Lisa! We are happy to hear you enjoyed your stay and we look forward to your return :)
From a partner site

10/10 Excellent

Highlight of our vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: When we got home from our family vacation I asked everyone what their favorite part of the trip was. I expected to hear "Mayan ruins" or "parasailing" or "restaurants" ... but nope. Unanimously, it was: "the house!" What a wonderful stay ... away from the crowds, safe and comfortable, with friendly and helpful staff. So entertaining with amazing fish snorkeling and fun kayaking right out the front door, and the kids splashing in the pool. We loved having a kitchen to make our own breakfasts (leisurely, inexpensive), and we wish we had hired Jaime for more than one dinner (delicious, relaxed) at the house. The wifi made it easy to plan our days, the separate bathrooms made it easy for everyone to be comfortable, the hammocks and various tables/seating made it easy for everyone to find a spot to eat/read/chill. And waking up to the sunrise over the ocean was just ... inspiringly joyful. Casa Chaca was the best part of our trip. :) THANK YOU!!!
Response from VrboOwner on 4 January 2024
Thank you, Todd We are so glad everyone had a lovely family vacation at Casa Chaca. Let us know when you're ready to join us again, and we'll help you plan another fantastic holiday.
Verified review

10/10 Excellent

Fantastic South Akumal house!

My family of 4 (kids 14 and 12) had a spectacular time visiting Casa Chaca in February of 2017. The house is located on the beach at the southern end of the South Akumal area. The bay is terrific for snorkeling and there are 4 1-person kayaks for use. It's not 100% sand, so water shoes make things easier. You can walk along the beach into Akumal, but it takes 30 minutes to do so. It's an easy 5-minute drive to the town, though. The house is terrific with a HUGE master suite, a comfortable second bedroom, and a very large detached "casita" with queen bed. The 14-year old had his own pad! All have AC but we didn't ever use it in Feb. The grounds are tended by Jaime, who is great. He and his wife also cooked dinner for us one night - we'd do at least one more night (2 out of 7) when visiting again. Elena looks after the house and she's also terrific. A truly 5-star experience! XelHa is only 5 miles to the south and worth a day. Lots of other great things to do in the area between Tulum and Playa del Carmen. This was our second trip to Akumal and we can't wait to visit again!
Response from VrboOwner on 17 March 2020
Thank you so much for your kind words about your stay at Casa Chaca and your Akumal vacation experience. We loved having your family as our guests. We will look forward to seeing you again soon!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great neighborhood

We love this area and stay in this neighborhood when we come. Just always try other houses. The stay was great but we came for thanksgiving and planned to cook a lot and found out there is actually not an oven on the property that works. There is one in the lower casita that is non functional. The main home does not look like it ever had one. There is a grill, it it’s charcoal and there was no charcoal or fluid so we ran back to the store. It’s a timely process but we were able to pivot. The daily care taker helped each morning after he knew it was a problem for us. So, while there was nothing to cook with oven wise, the manager did make it so we could use the grill so I co sided that a great thing. Just a bit inconvenient. That’s all I would say to double check on before you book. See it the oven is working if you need it. The on site staff/care takers were very sweet and very accommodating for our daily cleaning. Also the managers said they will refund us for whatever food we bought for the oven, so we are tallying that and will update the review when complete. Overall 5 star stay and the company made every effort to make sure our needs were met. I’m also a Vrbo host myself so that’s very important to me! Thanks Akumal Direct!
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Luxury is in each detail

Upon booking our trip to the Yucatan Peninsula I had my heart set on Tulum, and thought I was settling when we booked our stay in Akumal. Boy was I wrong. We had the best time in Akumal and a huge part of the success of our vacation was because of our accommodations at Casa Chaca. The home has all the modern amenities to ensure comfort along with the cultural flair we were looking for. The house is located in a small neighborhood with 24 hour security so we always felt safe. The convenience of the location to Akumal Playa came in very handy for supermarket trips, tours, and dining. There was plenty of room in the house for our family of 5 to spread out. The kids had the casita to escape to if they wanted, and my husband and I were grateful for the privacy of the entire upper floor. We cooked several meals at the house and probably enjoyed that more than eating out. We love our privacy which is why we choose vacation homes over hotels, so I wasn't sure how I felt about having staff there every day. But Elena and Jaime were absolutely amazing. I was blown away by their attention to detail. I came to look forward to seeing Elena's smiling face every day. She assisted us with laundry when we needed it and was always very respectful. We spent a lot of time in the backyard soaking up those ocean views, kayaking, and snorkeling. Jaime always made sure the backyard was in tip top shape for us to enjoy. Our first night in the house we had the pleasure of Jaime cooking a Welcome Dinner for us. We didn’t know, but dinner meant they took care of set up, service, and clean up - wow! We felt so spoiled! We also have to give a shoutout to Marcia. Having someone nearby that spoke English was such a relief. After meeting her once we felt like we had made a friend that we could rely on for our stay. She gave us invaluable tips and advice that helped us overcome the Spring Break crowds. We had an incident where my son cut his toe at the beach. When we got home Marcia brought over antibiotics to help clean out his cut and the next day we found a first aid kit on our doorstep. These details and acts of thoughtfulness are what we will remember for years to come. Thank you for having us Casa Chaca! We already miss the beautiful sunrises on the terrace.
Response from VrboOwner on 17 March 2020
Dear Erleen. I am thrilled that we were able to meet tour needs so completely. Casa Chaca is new on the market as a vacation rental, but I knew that Elena, Jaime and Marcia would make sure that you would be taken care of. I’m thrilled we were able to provide to your family the kind of vacation and privacy that we all need from time to time. We sure hope to see you back. Thanks too, for taking the time to write this ❤️

About the host

Hosted by Akumal Direct Reservations

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