The place itself is nice. Location is close to beach and boardwalk which was my goal, since I didn't want to worry about driving anywhere. The beach access is at a high occupancy area, so it's super crowded. Communication with Ann could have been better. I was hoping for an email a week prior to my arrival, but didn't receive one. When we arrived to the area, 30 minutes before check-in time, it was not obvious where to park (more on that below) so I messaged Ann through the app, waited. Then I called Ann, left a voicemail and waited. Then I texted Ann, no response. This made me super nervous so I parked illegally, put on my blinkers and walked to the door of what I believed was my rental hoping to find Ann there. I opened the door and looked inside. It appeared to be my rental, so I relaxed a bit. Ann came over then to me explaining that she was having issues with the messaging feature in the VRBO app. She told me about the laundry key and that laundry access was around the back. She explained to me that my parking spot was across the street at her primary residence, which ended up working out well.
Maybe I've been spoiled by prior rental experiences, but I was hoping for a welcome note that tells you all of the things like, wifi password. We didn't discover that sticky note inside the kitchen cabinet until mid week. The listing stated 11:00am checkout, but on the fridge it was posted 10:00am. The ice maker wasn't on. I didn't know if we should turn it on, so we went and purchased ice cube trays. The electric outlet to the window AC unit was not secure so it kept shutting off. We had to continually reset the AC, try a different plug, and at one point, had to prop something up to it to keep the plug from falling out.
It would have been nice to have salt and pepper at the place, as well as coffee filters. I ended up buying a pack of 300 filters for 6 pots of coffee. I left them there for the next person, but having them there would have been nice.
Ann and her husband seem like nice people. The property is well cared for and overall we had a good week.