4/10 Poor
Melissa M.
11 October 2024
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Family Gathering for fall break
The property and facilities are top notch the addition of the adult pool bar and grill is very nice. The beds are comfortable although the master has a very tall bed and needs a stool if you are older which is not provided. In the drop down providing a description of the property it says all properties at this location have a beautiful Gulf view and this is simply not the case. This property looks North. The view is trees, the street and a couple of small coastal lakes. It has quite a bit of street noise. If you stand on your tip toes about midway across the balcony you get a glimpse of the Gulf. This was very sad for us because we had an 87 year old and an 85year old who really have problems walking to the beach. Please correct this description. Other disappointing things were, our brand new chairs were stolen out of the chair corral the second night. Several other guests had the same happen that night and security was unable to find film footage to determine who took them. One of the ladies at the front desk was incredibly rude every time you talked to her, I have no idea why she continues to work customer service if she hates people so much. She was that way to everyone, we had 4 condos rented with 32 people staying this week. We are from Pensacola and had family drive over for the day to visit. There is no visitor parking. The were told to park across the street and walk over or pay $60. It was all very problematic. Since one has a heart condition.
Melissa M.
Stayed 5 nights in Oct 2024
